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Brent at Cagliari Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Staff were friendly and car was very new.
Cons: There were three staff members working but only one was giving the cars out. Excellent service to each customer, answering all of the questions, but that meant getting the car took quite a long time.
Pros: Desk inside the airport and cars within short walking distance from airport
Cons: Long queue at the desk and car not cleaned with too many bumper and scratches (all reported)
Pros: We found the agents very rude when collecting the car. We had to queue for nearly 2 hours. Then we were treated with complete and utter rudeness, being shouted at on occasion. We requested to pay for the outstanding balance on a euro debit card, and the insurance on our Stirling credit card, but we're denied, despite both cards being I the same name. I have now incured charges due to paying euros on my Stirling card.
Cons: Very rude and not understanding.
Pros: Nothing
Cons: Too slow on pick-up (over 2 hours) and drop-off (1hour). During pick-up they were far too pushy trying to sell their all risks insurance product by trashing the CDW insurance taken from Discover Cars. During drop-off watched them charge another couple 650 Euros for a small chip in a windscreen that would cost no more than £150 to repair. We had no issues but wouldn’t trust them enough to use them again. Car ran out of screen wash on drive away from pick-up. All staff appeared aggressive and rude
Pros: When I went to pick up my car, they told me that they could not give me a car with a Turkish driving licence! If they have such rules, shouldn't they state this beforehand? At the last minute, I was left without a car and had to rent a car at a much higher price!
Cons: When I went to pick up my car, they told me that they could not give me a car with a Turkish driving licence! If they have such rules, shouldn't they state this beforehand? At the last minute, I was left without a car and had to rent a car at a much higher price!
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 90 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Driver licenses from the following country(ies): non-EU will be accepted only if the translation is approved by the Consulate or Embassy.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
Credit card must be valid during rental period for at least 90 days.
For the Luxury, Fullsize car group, a minimum of two credit cards issued on the main driver's name are required.
Cash, Cheques, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Austria, Belgium, France, Germany, Italy, Netherlands, Portugal, Spain-Mainland, Switzerland.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Diesel vehicles are available only by request upon arrival.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off
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