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We’d like to tell you that we’ve become more flexible, but the truth is that we were always flexible. If you need to change the dates of your rental or you decide to travel somewhere else, you can modify your booking in the My Booking section without charge (although the rental price may change).

Crete Airport Chania (CHQ), Chania, Greece
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Driver's country of residence is United States of America (USA) and age is 30-65
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Goldcar at Chania Airport

10th km Chania-Airport Av. Opposite NATO Shooting Field Pazinos area
0030 2 821 066 466/ 0034 965 233 425
Pick-up instructions
After collecting the luggage, the customers have to go outside of the arrivals hall and cross the street. Behind the taxi rank, the customers will find a private car park. The customers can wait there for the Goldcar shuttle bus. This bus will take them directly to our off airport office located very close to the airport.
Drop-off instructions
Clients must also return their cars to the rental office, prior to being taken back to the airport.
Business hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.

Ireland
Citroen C1
October 29, 2019

Pros: great value

Cons: charged me a higher rate than I had booked on the site without asking including a more comprehensive insurance. Didn't ask, only when I asked why I got an explanation. Very unhappy with this.

United Kingdom
Fiat 500 2 doors
October 30, 2018

Pros: Sorting out your mess

United Kingdom
Opel Adam
October 8, 2018

Pros: ...

Cons: Various charges that almost tripled what I was supposed to pay. Cheapness of the car - no aux, no usb, seats didn't go down full.

United States of America (USA)
Citroen C4 Cactus
October 3, 2018

Pros: Zero

Cons: See above

United Kingdom
Fiat Panda
September 25, 2018

Pros: Cheap price.

Cons: Slow service when collecting car. Always trying to get you to upgrade.

United Kingdom
Fiat Panda
September 19, 2018

Pros: No problems at all. All went smoothly.

United States of America (USA)
Fiat 500 2 doors
September 17, 2018

Pros: Even with low expectations the service was not good

Cons: I had to wait for the shuttle bus to the car park for an hour and had to call the Goldcar main office in Spain twice on phone, spending a lot of money. The pick-up point indicated by them and on the voucher was wrong. They did not want to give me the local office number so I could not find out what the problem was. very negative experience.

United States of America (USA)
Fiat 500 2 doors
September 6, 2018

Cons: The rental car company charged me a hidden fee of about $30 that was not disclosed when I committed to renting the car. They told me there was no way to remove this "fuel surcharge", even when the car was brought back full of fuel. After this additional surcharge, it would have been cheaper for me just to rent from one of the bigger companies at the airport itself.

United States of America (USA)
Opel Adam
August 27, 2018

Pros: The WiFi hotspot was a wonderful service offered.

Cons: Many things were not described beforehand, such as requirement for international license and $1,200 Euro security deposit, as well as Goldcar’s inability to process American Express credit cards... even though I booked WITH my AMEX. I have never had so many dead-ends when trying to pick up a car I had already booked. Our entire group lost nearly an afternoon of vacation trying to figure out how to rent from Goldcar when it had been quick and effortless with from Hertz just a few days prior.

Luxembourg
Opel Adam
August 20, 2018

Pros: EXCELLENT SERVICE

Cons: -

United States of America (USA)
Opel Adam
August 10, 2018

Pros: Never got the car

Cons: Made me wait

Greece
Fiat 500 2 doors
July 15, 2018

Cons: For reasons beyond my will, the delivery of the car was made with a delay of 24 hours and the company charged my credit card with the amount of Euro 200 without any explanation so far! The Rental agreement (article 5 Greek version) states that customers are charged extra with the amount of €40 (as a penalty) in cases such as the above per day! I'm waiting for the final cleanup of the transaction to decide the next steps!

Turkey
Opel Adam
September 3, 2017

Pros: Staff, car, shuttle

Cons: They charged extra gas fillment cost no matter what. I dropped the car full tank, so this cost is totally meaningless

Canada
VW Polo
June 21, 2017

Cons: Goldcar is not located at the airport. It took us a while to locate the shuttle bus and we wasted time getting to the rental office and getting to the airport on the way back. We were not impressed with a 21 euros fuel refill charge hidden in the contract of discovercarhire, the online website we booked through. We were charged this fee even though we returned the car with a full tank.

Rental Conditions

Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1700.00), Theft Protection, Supplemental Liability Insurance (SLI), Airport surcharge, Modifications, State Tax.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A novice driver fee of 5 EUR per day with a maximum of 70 EUR per rental will apply to drivers who have held their driver license for less than 4 years.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: credit or debit card on a main driver's name, Passport or ID card, booking voucher.
Optional coverage
The following additional insurance policies are available at the rental desk: Mega Relax Cover, Super Relax Cover.
Optional insurance is available for an extra charge.
Additional insurance will reduce the deductible/excess.
There will be a service charge of 30 EUR for contacting roadside assistance outside normal business hours.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
A deposit for a tank of fuel is required upon collecting the vehicle.
The deposit amount is from 1150 EUR to 2550 EUR, depending on the car group.
If the customer takes the following extra equipment: GPS Navigation system, then an additional amount of deposit will be held on their credit card.
The deductible/excess amount is from 1100 EUR to 2500 EUR, depending on the car group.
A deposit will be charged if one of the following cards is used: Debit cards.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, Debit cards.

American Express, Cash, Diners is/are not accepted.
It is possible to pay with one credit card and leave the deposit using a different credit card (both cards must be in the name of the main driver on the rental agreement).
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Young driver fee, Novice driver.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

The customer must leave a 90 EUR deposit for taking GPS Navigation system, which will be charged to their credit card and reimbursed upon expiry of the contract provided the GPS Navigation system is returned in the same condition as upon renting it out.

Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
A deposit for a tank of fuel is required upon pick up.
Diesel vehicles are available for an additional charge of 2.50 EUR per day.

Diesel vehicles are available only by request upon arrival.
Additional information
The applicable tax rate in this country is 20%.
Rental period
The maximum rental period per agreement is 28 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Normal business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:07:00 - 23:00
Tue:07:00 - 23:00
Wed:07:00 - 23:00
Thu:07:00 - 23:00
Fri:07:00 - 23:00
Sat:07:00 - 23:00
Sun:07:00 - 23:00

Top Suppliers at Chania Airport

SIXT
SIXT
Exceptional 9.6
+302821020905
Arrival Hall
$18 - $56
Carwiz
Exceptional 9.3
+302821020929
National Road, EO Aerodromiou Soudas, 731 00, Chania
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
National
National
Exceptional 9.2
+302821038185
EO Aerodromiou Soudas, Chania 731 00
$21 - $31
Optimo Rent
Optimo Rent
Exceptional 9
+306944024738
National Road, EO Aerodromiou Soudas, Chania 731 00, Greece
$44 - $111
Enterprise
Enterprise
Excellent 8.8
+302821038185
Chanion-Aerodromiou, Pazinos 731 00
$20 - $30
Europcar
Europcar
Excellent 8.6
+302821063160
Chania International Airport "Ioannis Daskalogiannis" , National Road, EO Aerodromiou Soudas, Chania 731 00
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
Avance Rent a Car
Avance Rent a Car
Excellent 8.6
+302821063035
E.O. Aerodromiou Soudas, Ioannis Daskalogiannis Airport Chania, 731 00, Chania
Autounion
Autounion
Excellent 8.5
+302815302310
National Road Aerodromiou-Soudas, Chania 731 00
$22 - $118
Working hours
Mon:07:30-21:00
Tue:07:30-21:00
Wed:07:30-21:00
Thu:07:30-21:00
Fri:07:30-21:00
Sat:07:30-21:00
Sun:07:30-21:00
Avis
Avis
Excellent 8.5
+302821063080
National Road, EO Aerodromiou Soudas, Chania 731 00
$24 - $181
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Alamo
Excellent 8.2
+302821038185
Chania Off Airport Shuttle Ser
Working hours
Mon:09:00-19:00
Tue:09:00-19:00
Wed:09:00-19:00
Thu:09:00-19:00
Fri:09:00-19:00
Sat:09:00-19:00
Sun:09:00-19:00
Budget
Excellent 8.5
+302821440118
International Airport Crete Chania Airport
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
AddCar
AddCar
Excellent 8.5
+302821084977 / 306937005780
National Road, EO Aerodromiou Soudas, Chania 731 00
Centauro
Excellent 8.3
+302821888085
Pazinos Akrotiriou, Akrotiriou, Souda 731 00
$6 - $50
Ok Rent A Car
Ok Rent A Car
Excellent 8.1
+34902360636
Chania International Airport, Akrotini, 731 00 Grece
$13 - $103
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Surprice
Very good 7.7
+306984631835
Chania Airport, Chania 731 00
Working hours
Mon:07:00-21:59
Tue:07:00-21:59
Wed:07:00-21:59
Thu:07:00-21:59
Fri:07:00-21:59
Sat:07:00-21:59
Sun:07:00-21:59
Global Rent a Car
Very good 7.7
+302111875546
Chania International Airport, Chania 731 00
$14 - $109
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
GreenMotion
Very good 7.6
+302821065767
National Road Aerodromiou-Soudas, Chania 731 00
$43 - $229
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
Ace Rent a car
Ace Rent a car
Very good 7.5
+306972219270
National Road, EO Aerodromiou Soudas, Chania 731 00
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
RightCars
RightCars
Very good 7.3
+306938880710
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