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Dirent a car Greece at Crete Airport Chania
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Nothing at all
Cons: Had a horrible experience. The lady at the counter forced us and gaslighted us to buy even more insurance than we already had. She refused to give us the car unless we paid for more insurance. The clock was 23 and she told us to go to another place, knowing everything was closed. When we finally got the car it was empty of fuel so the first thing we had to do was to fill it up. Horrible experience 0/10
Pros: N/A
Cons: - Wasted 3 hours, gave us faulty car with check engine light, refused to offer replacement. - Could not give us valid proof that the check engine light was a ‘minor issue’ - Story kept changing on whether or not they had a replacement car - Intimidated us to take a manual instead (no discount offered either) - Dismissed our concerns for safety completely and kept pressuring us to accept the car - Was very unprofessional and called us ‘crazy’
Pros: We were given a larger car than booked. Usually this is a bonus, however made tight roads and parking more difficult. Taken back to the airport for our return flight was a bonus. We also received water when we arrived after our walk which was nice.
Cons: No sat nav despite specifically requesting on booking. No options when I explained I needed it. We were also advised to walk to the car lot which was a lot with large cases and mid day heat, only to find out someone had gone to meet us. Instructions need updating. Would have been so much nicer if we'd known.
Pros: Friendly people
Cons: Tank was not full so you have to bring it back the same level you found it when you picked the car up. A bit inconvenient, would rather find it full and bring the car back full.
Pros: good clean car
Cons: Telephone number on form incorrect. Child car seat expensive and poor quality
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
Maximum rental age is 75 years.
A senior driver fee applies to drivers over the age of 71.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): Iceland, Liechtenstein, Norway, Switzerland, United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 180 minutes.
Pick-up & Drop-off
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