Car Rental – Search, Compare, and Save up to 70%!
Alamo at Crete Airport Chania
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Professionalità e gentilezza personale addetto
Pros: It was a new car and I got exactly the car brand that I had reserved.
Cons: It would have been good if it had been explained more in what condition I have to return the car. Does the car have to be washed, does the inside have to be cleaned, etc.
Pros: The friendly staff and the recommendations he provided for our travels in Crete
Pros: Professionalism of the service.
Cons: Nothing, everything was just great!
Pros: very nice helpful people
Pros: I rated 9 out of 10 for desk location only because it is not at the airport but still it is really convenient as Alamo come and pick you up with a van from the arrivals terminal.
Pros: Friendly, drop off was simple
Cons: Office in chania is reacable only by shuttle ride (its free, but instructions/website was not that clear about it)
Pros: No problems, easy pick up, easy drop off, good value, friendly staff.
Pros: the representatives took a lot of their time to try to explain the fee taken by the broker, but eventually didnt succeed.
Pros: Adviced well on everything.
Cons: Info where to find their office.
Pros: Only the agent who came to pick us up from the airport.He was very friendly.But the general experience was very bad.Avoid this service!!!
Cons: The agent tried to sell us the full package insurance that we had already paid digitally from the website(35 euro paid digitally).In the end we had to pay 45 euro extra for the same thing again.Also, our credit card was not working and we wanted to pay with our debit card which was not possible because their machine didnt accept maestro cards.They made us walk to the ATM machine which was 1km away and next to a high speed road to pick up cash without offering to drive us there!!!Very bad service
Pros: The terrific service, special mention to Dora