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GreenMotion at Chania Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Everything went easy. No hassle
Pros: Very friendly and easy to deal with
Pros: The 2 ladies on the front desk when picking up the car were very friendly
Cons: When dropping off the car a different woman mistook a mark that were wiped off with a wipe but first stated it was a deep scratch
Pros: Great staff
Pros: Ladies very friendly and helpful
Cons: Nothing bad to say
Cons: They did not give us the car model they were supposed to.
Pros: Timely and effecient
Pros: Not the car I expected
Pros: Very helpful and available... excelent...
Pros: Everything, Politeness and friendly Staff and Free upgrade was a Real Bonus
Cons: nothing at all
Pros: Safe and helpful
Cons: Lesser banded car
Pros: Friendly front desk
Cons: Received an old car, which wasn’t clean. Long waiting queue.
Pros: The service was good, the staff is friendly and they work fast.
Cons: I did not get the type of car I ordered, nor the one they offered me in exchange, but I think I got it for a smaller class, the smallest.
Pros: Polite employees, quick service
Cons: Very old car, far from picture in web page
Cons: deposit, car cleanliness
Pros: Friendly and helpful staff who didn’t try to force you to buy additional insurance.
Cons: The online check in details I was asked to submit isn’t working in Crete!
Pros: efficient service by agent
Cons: bit of a walk to rental desk
Pros: Friendly and efficient
Cons: The size of the deposit
Pros: There was nothing I liked about the service of Green Motion
Cons: Rude staff, berated us, car's back seat had to be locked through to find the seat belt, head office provides poor customer service.
Pros: Competitive pricing and overall competence of the staff.
Cons: I had to pay extra for off-hour drop off. I wish there was an off-hour self check out option. In addition, my rental, the VW Golf, wasn’t in top mechanical condition (slippage in the first gear) and I worried about it breaking down every time I drove it.
Cons: Didn't receive a car hire and still struggling for our refund having to jump through hoops...numerous emails...had to pay for a taxi as they had no hire car. Cancelled our booking with no refund at this stage.
Cons: Didn’t get the car.
Cons: Horrid representative told us that our reservation was cancelled. When we asked if we could book a new reservation, they claim they require a booking via a broker. When we said we could make the reservation via phone immediately, then they said we must wait 24 hours. Therefore the car we reserved was still in the lot!
Pros: Girl was calm when she had many customers to serve.
Cons: Lack of making hidden fees known.
Pros: The guy at the reception was kind
Cons: We didn't received the car we were suppose to have (VW polo, we had a old fiat punto instead). transition was not working well, air conditioning was broken, passenger seat broken.. a desaster!