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Alma Car Hire at Chania Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Quick efficient and very friendly
Pros: Nice and proffessional staff/owner
Cons: Only positive
Pros: very fast service and kind
Cons: it was not clearly written that we had to walk outside the airport to find the car
Pros: Waited for us out of hours.
Pros: Very nice people who were very helpful
Cons: It was quite hard to see where Alma car were.
Pros: Very friendly staff, quick and efficient
Pros: No one at the desk when we arrived to return the car 3 hours before the flight. a lady from a near carhire desk came to check the car and she was very unfriendly .
Cons: it was not the car we orderd. we ordered skoda and got fiat
Pros: STEALERS! TO AVOID ABSOLUTELY!!! SPEND A LITTLE MORE MONEY AND GO TO A REAL ESTABLISHED VENDOR! The owner did a very speedy check of the car at first, and then at the end, another employee performed the check out, and did a very very long check, and did find some damages that were not checked by the owner. We didn’t do the damages but they forced us to pay for them.
Pros: Serious and effective
Pros: The staff were amazing and so fast. No oversell of extra insurance, just let us get on our way
Cons: The car itself was very beaten up. I don't think there was a single panel without damage and it had done 100K km. Not the usual kind of rental car I am used to.
Cons: Car under specification than that quoted. High mileage and poor condition.
Pros: The car had to be replaced on the 3rd day due to a problem with the trunk. They were responsive and quick to respond.
Cons: I wanted to return the car at the beginning of working hours - 7.30. However, Discovercars allowed the first return time to be 08.00 as it counts from the 7.31 start of the working day. There is no other option before 08.00 and this created stress for my family with young children as my flight took off at 08.40. However, a reasonable alternative was found and we left the car early. In general - happy.
Pros: They were very accommodating.
Pros: They were very flexible (waiting for us till late night due to flight delay); admnistration was fast and efficient
Cons: Car was an older model, with relative high mileage, clutch was not in top condition; anyway it was in a good shape, clean and without outside damages, it worked fine and reliable
Pros: Everything. Manolis and the lady were polite, kind and helpful. Speedy collection, great car.
Cons: Nothing! It was all great.
Pros: Quick and efficient as stated earlier.
Pros: The whole process was quick and efficient
Cons: Only cash accepted for car rental. Deposit was taken on card.
Pros: Helpful, perfect information, friendly
Pros: Friendly service
Cons: Didn't get the car I booked. Booked Skoda and got a Fiat.
Pros: Speedy pick-up and drop-off
Cons: Had to pay the open amount in cash, I prefer by card
Cons: Where to begin, so many issues we didn't get service either, refused due to no International DL even though Voucher says MAY not NEED.
Pros: Friendly personel ready to help.
Cons: The car already had 60,000 kms when it was delivered to me.
Pros: Very quick and efficient. Very welcoming and helpful.
Cons: Location / signage for "Alma" was not very obvious from the street. On arrival we walked passed it twice and had to ask directions. When we did find the Alma sign, it was very faded / ragged, and was lost amongst the other signs around it.