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EasyAuto at Crete Airport Chania
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Agent met us with a sign with our name on it and took us to our car which was right outside the door .
Cons: Car almost empty when picked up and didn’t realize it
Pros: One of the main reasons for choosing them was that they accept debit cards not just credit cards. I really hate the fact that most of the rental companies turn you down if you don't own a credit card. What if you don't want to have one? So, special thanks to Easy Auto for accepting this request.
Cons: Everything was fine.
Pros: easy, good communication, everything was very smooth in terms of service. Someone had scratched our car in a parking - we went to EasyAuto and they were very cool about it - wrote down the incident quickly and we went on to our path. We didn't have any issues either with the Website (Discover) or the car provider (Easy Auto). I highly recommend both! :)
Pros: Very friendly & helpful. Would 100% recommend.
Pros: Very friendly service. Car was exactly what we expected and in very good condition. Price was quite reasonable for the size of car that we picked.
Pros: Very good service
Pros: J’ai apprécié le service rendu par Chris l’agent d’EasyAuto. Il a été sympathique et clair dans ses explications.
Pros: Super nice staff. Lovely fellows.
Pros: East auto was great to work with. When I was dropping off and was unsure of the timing they accommodated my drop off. Overall they were a pleasure to work with.
Cons: Very accommodating
Pros: They wait us at the airport and than at the port. The communication was easy and they make all it possible to make us the rental easy.
Cons: The car was a lite bite used
Pros: Simple and easy, was dropped back to the terminal to catch my flight
Cons: All good
Pros: Great service, good car, no up selling of insurance etc. Really easy to deal with.
Cons: The place to return the car to was a little bit difficult to find.
Pros: Representative helpful and friendly. No attempts to sell you extra insurance. No fuss about scratches or something else
Pros: No tire spaire
Pros: The staff were friendly and help
Pros: Service was terrific - the agent actually came and picked me up from Chania as I'd flown in the night before. Didn't try and force extra insurance on me. Car was ready to go. Return was quick and super efficient. No complaints at all, great value.
Pros: Polite and quick
Pros: Nice people, Chris & Leah were very helpful and drove 55km to swap initial vehicle due to faulty Air Con.
Pros: Fab car. Great service. Thank you
Pros: Member of staff waiting in arrivals hall was very handy. Speed of handover.
Pros: Easy to deal eigh
Cons: All good
Pros: Great service. Easy transaction.
Cons: Great service. Easy transaction. The representative was very friendly and helpful.
Pros: Easy access and good service
Cons: Car was old and underpowered
Pros: everything was great except the type of car received.
Pros: Everything went smoothly.
Pros: Agent was at the airport on time
Cons: It doesn’t happens what we agreed on,but in that point,I didn’t want to make a problems,it was beginning of my vacation
Pros: The personal contact.
Pros: Super nice chap was waiting for me at after I arrived Chania airport. Transfer to pick up the car from parking lot was quick, and on return, he let me conveniently drive the car to departures entrance. I got exactly the car I ordered. In comparison to other offered cars during that time, great value for money.
Pros: Great service
Pros: The delivered car was perfect en delivered right on time
Cons: The child seat was verry expensive compared to other car rental companies
Pros: The car was in fine condition and it was clean at the pick-up.
Cons: The pick-up and dropping off procedure was in a hurry and I left a phone cable in the car. They had no office at the airport. I had to write down my card informations (including security code) to the printed paper, I think it is not an appropriate attitude nowadays (GDPR, etc.)
Cons: deposit block should be released after the return of the car
Pros: Quality of service. Friendly staff, easy communication, easy pickup, easy dropoff. No problems. Got my warranty after 1 week without any issues. All good.
Cons: Not a real issue, but car felt a bit old for rental standards. But, again, it was clean and working properly so no complaint.
Pros: Easy as pie
Pros: Friendly personal for pick up and dropp off. Fast check in . Efficient transport to the airport (very close)
Cons: Fuel policy was "same to same" , this is not so easy, "full to full" would be better. There was a small problem with the electrical positioning of the mirrors, but we could fix it manually.
Pros: Just superb. Great delivery man
Pros: Very friendly and excellent car.
Cons: See above - feel we have paid for full coverage for nothing.
Pros: He arranged meeting me with at the airport even after 22:00
Pros: Very friendly and helpful. Easy transaction.
Pros: Mr Manolis helped us with all we need.
Cons: Thank you!
Pros: I liked that collection and dropping off the car was very efficient and easy.
Cons: There is nothing that I didn’t like. They even had a small bus to take us to the airport after dropping off the car.
Pros: Quickly took care of paperwork.
Cons: Vehicle was older model than we would have expected.