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Welcome Cars at Olbia Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Efficiency, price
Cons: Information on where to find the car rental weren’t great
Cons: Scammed us by claiming that the physical key that pops out of the remote key fob wasn't going into the lock on the car door. No way this was our fault, but took money from our deposit anyway. Very clearly a routine exercise they use to take money from customer's deposits. Based on google reviews it's extremely common from them.
Pros: They subcontracted this out to a third party who basically screwed us over when we arrived to collect the car
Cons: They were just not flexible at all and we have learnt our lesson for the future to always book with a well known reputed company.
Pros: Friendly multilingual staff, not pushy on added costs
Cons: Added cleaning fee seems unavoidable, insurance on any damages without third party not included, welcome cars was actually called Moventur?
Cons: Non esiste Welcome Cars ad Olbia, ma si avvale di un'altra agenzia.
Pros: Prima auto
Cons: The real and good name of the car rental office was not on any paper! One phone number was wrong. We finally contacted two "airport angels" because the guy in the office could not speak proper English. The two lady's answered the guy in the phone and brought us to the office which was behind the normal office where cars are for rent. The name of the rental office is :Moventur.
Pros: When you have to picknick up the car and make the payment everybody is willing to help and gave you good service.
Cons: After bringing back the car I am waiting already a week for unblocking my creditcard, I didnt even geg a confirmation that I brought back the car. Calling to the agency, sending e-mails to Moventur cliënt service, to Discover Cars cliënt service I didnt get any reaction…….so when you have to pay thee help you, when you want your blocked money back nobody wants to help you of even answer your e-mail.
Cons: everything was good
Cons: Agents were too aggressive to sell options!
Pros: as expected
Cons: their expectation to find something wrong with the car
Pros: They an available car rental service in Olbia
Cons: Charging us for damage to the keys that was already done before renting us the car.
Pros: The rental agent was friendly on check out but on checking the car back in was looking to charge us extra money.
Cons: The company you outsourced the booking to was not up to the usual standard and the cars were not in good condition.
Pros: We never received a car through through them so I can't comment on the vehicle or drop off, condition or cleanliness
Cons: Zero flexibility - everything went through the broker so we could not adjust our reservation when circumstances required it at the start of our trip. We didn't end up using the company and found another car agency that could help us on the spot / at the airport.
Pros: Very little
Cons: Gave last minute notice of required “embossed credit card”. I didn’t have one. Lead to rental costing £150 more.
Pros: We were refused service when we arrived. The explanation was that we were an hour late - this was due to the well documented airplane delays. Completely mad, very rude and offered no help. Let us stranded.
Cons: EVERYTHING. IT IS A SCAM. Once they refused us service, they offered a walk up rate of 5 times our booking cost. They also refused to let us talk to a manager. Avoid at all costs.
Pros: Good communication
Cons: Car smaller than what was selected during the checkout process.
Pros: friendly spoke a good english everything was explained
Cons: It wasn't easy to find once at the airport since we weren't told about Moventour. But we called and was then easy to find
Pros: Friendly and efficient
Cons: Finding the desk,
Cons: Name changes into Moventur instead of Welcome cars
Pros: Good value
Cons: Not clear that the name of company changed and location of office not clear. Long wait times
Pros: Good quality car, nice service
Cons: No name of the rental company on the voucher, incomplete fuel tank, expensive child seat
Cons: Awful customer service
Cons: appalling customer support
Pros: Excellent all round service great staff members
Pros: Prompt pick up from the airport & very short transfer to their depot. Friendly representative.
Cons: Would have been helpful to have some instructions on how to operate certain aspects of the car.
Pros: The lady at the desk at pick up was very friendly.
Cons: The man at the desk during drop off charged us 10 euros for cleaning, saying the car was very dirty. It had sand in it, but not dirt. Sand is to be expected at any beach holiday destination, and it must be made quite clear in advance if there is to be a cleaning charge. It was not made clear that you have to call a number on arrival, and the phone was not answered for some time. An agent did not inspect cars for defects together with the car hirers. The paper is later subject to dispute.
Cons: Poor service