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United Rent A Car at Marrakech Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: They are not professional They don't realise that people have better cars Than what they renting to them
Pros: Nothing very bad service
Pros: Super professional Friendly Special thanks to Ouahid
Cons: I had to pay the parking 4 euros for 24 hours ..usually we NEVER pay when you rent a car
Pros: NOTHING AT ALL
Cons: No desk! It was just a guy walking around at the parking lot. Car was destroyed and filthy, with animal hair all over I had to film the whole vehicle because taking pictures of the dents was just not enough. I was charged extra for no reason Still waiting on my deposit to return. More than US$1200 still in their hands. Worst experience ever
Pros: They asked I returned the car washed inside and outside.
Cons: I just felt tricked throughout the process.
Pros: I cannot think of a single thing good to say about United Rent a Car
Cons: Their representative (a small woman called Iman) is rude and has zero customer skills and was immediately suggesting that I would lose my $1200 deposit because I wanted to go back to the hotel to get a video to prove that the car was already damaged before I took it. Fortunately I found the video and proved that it was already damaged. The other guy was nice and apologized but this girl was very rude to me and my wife and never apologized to us even after we proved her wrong.
Pros: They were patient while I had trouble with my bank
Cons: They were not at the meeting point and they didn't give us much information
Cons: 1. How can I trust United Rent A car ? They are not having even an office and just sitting some people in a car and do the office work. 2. I habe reserved an SUV und they tried to rent me a small car since i am 2 hours late according to them. Then I had to have a very hot conversation with them and after 30 minutes they organised a SUV for me. they tried to cheat me in all means. 3.I returned car on 22.9.22 in tact and left Marrakech but on 23.9.22 they debited chf. 34.16 from my credit card .
Cons: The company is managed by thieves who tried to rip me off!
Pros: Helpful staff.
Cons: 1. I asked for a diesel car and got a petrol one. 2. the interior of the car smelled bad. 3. the GPS
Cons: All the above that I wrote
Pros: Friendly staff at time of collection
Cons: Appalling value for money. Only saving graces were that the Diesel engine was very reliable (although under powered) and it was pretty near impossible for me to leave the car in worse condition than when I collected it. I believe my rental payment was more than the value of that car!
Pros: Completly unrielable firm: No office, only car seats on The airport parking, we were waiting 2h in the sun for our car even the time was previously established, the car was diesel even in our agreement it should be be gasoline, and the most important thing - during returning the car they try to extort payment for unexisting demages, we felt blackmailed and cringing, hudge deposit returned after long 7 days while the employee told us about 2 days,CONTACT WITH THIS FIRM WAS A HUDGE STRESS FOR US
Pros: The car was economical and reliable
Cons: Had to wait an hour to collect, seen staff arguing over something. Been charged at a wrong convertion rate as been paying in Mad - put the claim now. Returning a car was waiting for an hour for someone to show up - the member of staff had an accident on the way (which is fair enough, but someone else should be sent over immediately). Overall worst car rental experience I had.
Pros: Arnaque fuyez!!!
Cons: My rent was cancelled, once I arrived to the aeroport, they told me that I have to pay 35€/day plus the initial price.
Pros: friendliness of agent
Cons: Car lacked power
Cons: Representative did not meet us, they work hidden at the back of a car park out of a boot. The car was dirty and had a flat tyre, they muddled our booking and over charged us
Pros: Very helpful
Cons: They wanted to charge £€20 for valet cleaning the car at the end - as per the small print on the contract. - a cash cow rip off?
Cons: The car was in the poorest conditions possible, dirty inside and outside. tire tread was inexistent.
Pros: I rent cars for 15 years. This is my worst experience with united cars. They give me a car with a fault in the turbo engine and the air conditioning only works at the maximum, and the people who answer the phone are not qualified, and there are other things
Pros: Very little
Cons: Over charged me by using an inflated exchange rate different to the currency in the booking. Came late to collect the car at drop off resulting in me being unable to check in my luggage
Pros: Nothing at all.
Cons: Rude service. Felt like a scam company.
Pros: Was cheap
Cons: SCAM. Told that my amex not working and insisted I purchase 120 euro deposit insurance on my debit card. Argued for over an hour including calling the 'manager'. Then told him to cancel the car. All of a sudden card machine working again. Similar issue on return. Told the car was dirty on return but I had been given a dirty car. Showed attendant photos of the before care which had obvious patches of dirt around the wheels. She argued that the car was more dirty and charged me. SCAM
Pros: No office. Charged twice and unfriendly service at the drop off.
Cons: Car was damaged and dirty, the representative (Raabia) was rude and argumentative
Pros: Friendly and fast.
Cons: Couldn't find the desk.
Pros: They over charged me because I was late Evan was same day and the car was in balance and cheeky
Pros: Nothing , I wouldn't recommended to anyone
Cons: Nothing, and now it been a week I been asking them the give me one deposit money plus I the money i spent to fix the car but no answer
Pros: good experience
Pros: It was inexpensive
Pros: Nothing, awful service.
Cons: Car had lots of damage, central locking key only worked 30% of the time. Engine management light on for the whole duration of the hire. Wrong class of car available. Booked Dacia Duster for high ride hight and 4x4 style car due to heading to mountain roads and knowing our accommodation was well of a tarmac highway. Was given a Dacia Lodgi that was nothing like we had wanted. Car wasn’t clean, terrible instructions on where to collect the car, they were working out of a car boot in the carpark