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Hertz at Marrakech Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: the part about the deposit wasn't clear & the deposit was extremely high
Cons: The representative was sharing inaccurate information to pressure customers to buy additional insurance from them. When refused they were unfriendly and hostile.
Pros: Friendly people, I expected a long waiting time but that wasn’t the case
Pros: Quick. Easy to find. No hassle upon returning. No attempt at scamming or the like. Very effecient and quick return.
Cons: Nothing. Everything went perfect.
Pros: The car was new as promised and did not have trouble for the entire rental period except at check in.
Cons: After getting all the paper work. I have bene told to go and pick up the car. I spent two hours under 100 degree F waiting for the car at the airport parking lot. They realized that it was parked on a different location on the other end of the town. It was an amateur mistake, a simple phone call to the agent at the parking lot could have avoided all the stress. I have been communicating with the supervisor for over three months. I was trying to avoid any unnecessary errors. Yet it did not help.
Pros: Nothing in particular - generally OK except a few detailed niggles - see next box
Cons: Paper work at pick-up seemed to take ages. Car had only just been valeted so seats were damp when we got in. Needed a ticket to exit the car park - no-one told us that so we were delayed. Important documents (in addition to hire contract) were not pointed out to us, and when stopped by the police we had a worrying few minutes of being totally lost about what they were asking for - nothing in the glove box, and the cops eventually found the documents themselves between the seats & centre console.
Pros: the connivence of being inside the airport!
Cons: The wheels of the car kept leaking the whole time I had the car!! Also, when i went to drop the car off it was extremely hard to find an agent, which was super inconvenient since my flight was about to leave.
Cons: Car was dirty, upon return they charged us 21 EUR because we didn't get the rental washed prior to return.
Cons: The overall experience was terrible, what a disappointment Hertz ... you should look for better affiliates, your reputation is on the line