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Hertz at Marrakech Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: professional
Cons: the part about the deposit wasn't clear & the deposit was extremely high
Cons: The representative was sharing inaccurate information to pressure customers to buy additional insurance from them. When refused they were unfriendly and hostile.
Pros: Friendly people, I expected a long waiting time but that wasn’t the case
Cons: Nothing
Pros: Quick. Easy to find. No hassle upon returning. No attempt at scamming or the like. Very effecient and quick return.
Cons: Nothing. Everything went perfect.
Pros: The car was new as promised and did not have trouble for the entire rental period except at check in.
Cons: After getting all the paper work. I have bene told to go and pick up the car. I spent two hours under 100 degree F waiting for the car at the airport parking lot. They realized that it was parked on a different location on the other end of the town. It was an amateur mistake, a simple phone call to the agent at the parking lot could have avoided all the stress. I have been communicating with the supervisor for over three months. I was trying to avoid any unnecessary errors. Yet it did not help.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 23.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Senior drivers 80 years of age or older who wish to rent a vehicle must purchase Super Collision Damage Waiver (SCDW).
For vehicles in groups Compact, Intermediate, Premium, Fullsize a driver license issued at least 2 years ago is required.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
For driver licenses from countries not party to the Geneva / Vienna Convention on Road Traffic (e.g., China), an official translation of the license in the following language(s): English, together with the original license, must be presented.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
A signed credit card imprint will be taken at the start of all rentals for security reasons. The imprint may be used to cover any additional charges at the end of the rental.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Additional charges will be applied.
Delivery/Collection service is available only by previous request.
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Pick-up & Drop-off
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