AddCar at Marrakech Airport

Pros: Car is very old done 110 k tyres were very worn and had a flat tyre which I had to change myself and pay for having it fixed.

Cons: I tried to call the person we booked the car with but he wouldn’t answer his phone.

Pros: Good service and brilliant staffs

Pros: Lorsque le véhicule est arrivé, l’agent a rapidement exécuté l’administratif et a donné les bonnes consignes

Cons: Lieu de reprise du véhicule pas très bien défini > attente

Pros: Great car, great price, great people. 10/10!

Pros: Very professional service. The staff was punctual, the car was in excellent condition, and the whole process was smooth. Would definitely rent again.

Pros: Service exceptionnel ! La voiture était propre, bien entretenue, et le personnel très professionnel. Je recommande vivement agence Addcar pour vos séjours au Maroc !

Pros: Service exceptionnel, Je recommande a fond ! Grand Merci a toute l'équipe Addcar a Marrakech

Pros: I liked how easy they were when I delivered the car.

Cons: That I had to show the car rental company dents he didnt write down. And my car was a different model than expected and this model did not have sliding door on each sides making it difficult to seat the children.

Pros: Everything but the €70 penalty for not having an embossed credit card.

Cons: That you asked for an embossed card. Between the two of us we had 9 cars from either Norway or USA and none were embossed. We were charged €70 for this!

Pros: I had to make a last-minute change to my reservation, and the customer service team was incredibly responsive and accommodating. They made the process easy and stress-free. It's clear that they prioritize customer satisfaction, and I'll definitely be using their services again.

Pros: The pickup and drop-off process with AddCar was incredibly smooth and efficient. I was in and out in no time, and the staff made sure to explain all the necessary details about the rental. It saved me a lot of time, and I appreciated the hassle-free experience

Pros: Service client est incroyable et très très réactif.

Pros: Service de qualité

Pros: It's easy to find.

Cons: Different car than advertised. Was originally given automatic when requested manual. No stereo in car. Given

Pros: The service was very bad, my flight was delayed and for that i needed to pay €180 extra. That was not in the contract, very shady

Pros: Very hard to find the rental desk, no one was answering the phone when I rang them

Cons: Nothing

Cons: The car was not clean. Also the fuel meter was not working good so I just pay 200 Dirhams extra.

Pros: Very clean car and great service!

Pros: Very good prices, clean cars and the staff was brilliant!

Pros: The staff was very friendly and helpful they answered every question that i had.All of the cars that i saw on the parking lot were new.The car that i have received was new,clean without any damages.

Pros: very helpful staff

Pros: Agents sympa professionnel

Pros: Straight forward and no extra cost

Cons: N/a

Pros: Jag fick inte samma bil som jag har bokat och ac fungerar inte så dom ber mig att komma dagen efter för att hämta en annan bil då spenderar jag min tid och kunde inte utnyttja bilen den dagen som jag fick bilen eftersom det var jättevarmt ute

Pros: Scammers

Cons: Scammers

Pros: The car was alright. Moroccon made.

Cons: The papers for the car was not up to date when i rented the car, so when I was stopped the police they took the Card for the car. When I delivered the car, they charged me 4100 Diram (410€) for that. The guy at the Addcar stand at the airport told me it was only a hold for 2 days, but they ended up stealing the money at the end.

Cons: I need to pay extra BIG amount, because I do not use Credit CARD.

Pros: Le personnel est de qualité, rien à redire à ce niveau la !

Cons: En revanche, comme j’ai une debit card j’ai du rajouter 80€ en plus du prix initial à cause de la caution. Prendre moins de caution mais payer plus chère doit être signifier dans le mail et pas dans un document comportant les informations que les gens ne regardent pas. Le marketing a tout prix…

Pros: nothing good.

Cons: nothing good, no office, remote from other landlords and agent was not present had to call and it took 1 hour before I was in the car. secluded in the corner of the airport parking lot

Pros: Good service

Pros: Its was ok nothing particular

Cons: Tried to overcharge me £60

Pros: Very quick pick up and drop off. Helpful and friendly staff. The car was good and exactly what we wanted. The car was clean and we had no issues.

Pros: Helpful and courteous

Cons: The young lady that served us although she was engrossed in paperwork still managed to find time to ho serve us, she was very friendly and helpfull, despite english not being her 1st lauguage she was excellent.

Pros: Value for money Car was brad new Efficiency of the service.Nice staff though would be easier if they spoke good English

Pros: Straightforward process and a nice car

Pros: Great experience, friendly, efficient counter staff, no hard sell on extras.

Pros: Good experience

Pros: Very good experience, The car was new and clean, Hicham was very friends and helpful. I received the deposit back ..all good

Pros: Nothing except for the actual car

Cons: - unsupportive in explaining the payment terms - had to wait for the car in a parking lot at +35 degrees for over 1.5 hours - had to wait for the agent for 45 minutes when returning the car, in the same superhot parking lot - Skoda Rapid or "similar" is a stretch when the only car you can get from the is a Dacia Logan sedan

Pros: Poor service. Will never forget or use ever again.

Cons: Zero to like regarding service of an extremely micky mouse outfit. Would have been better hire a car off a street vendor.

Pros: price

Cons: very very basic car

Cons: It was hard to find, we didn’t get the car we booked online. They tried to charge us multiple times.

Pros: Nothing

Cons: Everything

Pros: Car was in good conditions.

Cons: Service needs to improve. At least customers should know that there is no office at the airport.

Pros: The car was quite new and clean.

Cons: The agents try to cheat you whenever and wherever they can! I already took an extra insurance with DC, but then they tell you your MasterCard doesn't work. They suggest to try your normal (debit) card to take 550 euros as a deposit, but that costs you an extra 130 euros (another extra insurance...). The last day, I let them know I would return the car at 4pm instead op 3pm and therefor they try to let you pay extra. Finally, it took me 2 weeks and several messages to regain the deposit. Thieves!

Pros: The extra fees they land you with on collection ,

Cons: The extra fees or you have no car , they agent requested £200 to cover more insurance which we already payed to discover cars , be very careful !!!

Pros: Addcar staff just brilliant. I cant ask for more what I received .

Cons: none