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Sovoy at Marrakech Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Haha! My goodness. I would recommend calling them hourly, for the day before you pick up. And then every
Pros: It can't take me about 3 hours to get the car. The gas tank is almost completely empty - I want to start driving without looking for a gas station under pressure. It was not clear where to wait to receive the vehicle. You must be more clear and efficient
Cons: They forgot about our reservation. We came to the airport Marrakesh at 7 a.m. as agreed in the reservation. Noone was there. We contacted them and they said we should return to the hotel and they will bring the car there. The taxi cost us 30eur there and back. The driver picked us up at 11 a.m., 4 hours late. And took us to the airport. We didn' t received any contract. The car was dirty and without fule. They didn't respond to the calls or messages. The worst experiance ever.
Cons: The car was not ready for 2.5 hours after our scheduled time. It showed up dirty inside and out. It had less than 1/8 of a tank of gas. They require a $2500 deposit. They don’t take American Express. The agent does not meet you when and where they tell you.
Pros: Very unprofessional, they made me pay 3 times the remaining amount that was agreed upon. Bad at communication, I always had to contact
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 23.
Maximum rental age is 70 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
For vehicles in groups Luxury, Fullsize a driver license valid for at least 2 years is required.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher. Renters from the following country(ies): United Kingdom must provide the following documents: driver license with photo in order to collect the car.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
If the customer is late for a return for more than 90 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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