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Sovoy at Marrakech Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Haha! My goodness. I would recommend calling them hourly, for the day before you pick up. And then every
Pros: It can't take me about 3 hours to get the car. The gas tank is almost completely empty - I want to start driving without looking for a gas station under pressure. It was not clear where to wait to receive the vehicle. You must be more clear and efficient
Cons: They forgot about our reservation. We came to the airport Marrakesh at 7 a.m. as agreed in the reservation. Noone was there. We contacted them and they said we should return to the hotel and they will bring the car there. The taxi cost us 30eur there and back. The driver picked us up at 11 a.m., 4 hours late. And took us to the airport. We didn' t received any contract. The car was dirty and without fule. They didn't respond to the calls or messages. The worst experiance ever.
Cons: The car was not ready for 2.5 hours after our scheduled time. It showed up dirty inside and out. It had less than 1/8 of a tank of gas. They require a $2500 deposit. They don’t take American Express. The agent does not meet you when and where they tell you.
Pros: Very unprofessional, they made me pay 3 times the remaining amount that was agreed upon. Bad at communication, I always had to contact
Cons: Completely horrible. No meet and greet, we had to look for the agent for about an hour at arrival. At drop off the agent was 55 minutes late.
Cons: The rental company is not even based in Marrakech. upon arrival I searched for hours for the rental company. Asked several rental companies about this company, no one knows them. Finally rented a car from another company at a high price. never again!
Pros: not much
Cons: almost everything
Pros: very nice people and straight forward about the conditions, car was very nice and clean, very happy with their service
Cons: nothing all was perfect an affordable
Pros: Kalead (spelling) was a very nice agent.
Cons: Sovoy should have a sign in the Marrakesh car rental parking lot.
Pros: Car worked.
Cons: Car was bold. No servo no A/C and I payed for that.
Pros: good price
Cons: run out of gas just after the parking exit in the middle of a road full of traffic