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Autounion at Marrakech Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: there was no one for meet and greet at airport. we called and they asked to come in car park and then their driver came and took us to their office. car had significant scratch already on left passenger door.
Pros: The service was great!
Cons: The address on the app was off both for the pick-up and drop off.
Pros: Honest and transparent
Cons: On the booking someone was supposed to be at the meet and greet. Unfortunately they wasn't and I had to find someone to give them a ring, wasn't much of an issue for me but for someone who doesn't really know morocco or the language might struggle.
Cons: Company downgraded me and I asked them to sort it out and they told me to contact Discovercat instead of finding a solution
Cons: Car arrived with half flat tyre. We didn't realise at the time until we got on the motorway as described above. looking back at the video we took you can see the front tyre is deflated. It also took me to ring someone for them to come over to the airport to give us the car. I called them about 6-7 times before someone picked up then they met us 15 minutes later than the pickup time. The back seats also did not go down meaning I could not fit my surfboard in.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge. Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.