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GreenMotion at Marrakech Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Very nice service thanks
Pros: Very good service
Cons: Temps de livraison du véhicule excessif, voiture non conforme à celle réservée. On voulait une Dacia docker, on nous propose une Citroën berline. La caution de 2000€ excessive par rapport aux autre loueurs. D'où proposition de rachat de celle-ci qui nous a doublé le prix de la location. Obligation de faire faire le contrôle du véhicule pendant nos vacances. Responsable d'agence très désagréable, demande de restitution du véhicule en agence alors que le contrat stipulé l'aéroport.
Cons: They did not give me car because they only need credit card and not the debit card. I forgot the pin number of credit card and requested to accept debit card but they did not considered this request and refused to give me car and I remained there without card which was very very upsetting. They must accept debit cards as well
Pros: Customer service was fairly good and we found a solution to all problems.
Cons: I had pre-booked and paid deposit for a Hyundai i10 and upon arrival at Green Motion was giving a Kia Picanto instead.
Cons: I alredy shared with your customer service my unpleasant experience with the car rental ref. DC-1086082 with GreenMotion in Marrakech.
Cons: They took some hidden parts of the car. When u return the car, they will go directly to the hidden parts they took before in order to charge u more
Cons: Bei dropping the car the receiving agent "Mr. Mostafa" came half an hour late. He checked the care very carfally and didn't find anything wrong. He tried then to impress me to pay hem money: first because the care is not clean from outside, as I refused; he tried to find any thing else where he shall write as damage so he could get the caraption he want. I refused and he was keeping searching and so I was losing time to get to my flight. Finally I went because I have no time left..
Cons: Although it was promised that thy will wait for us, they were hidden in the far parking and there were no sign about them on parking. It takes a whole hour to find them. It requested car insurance was very high - the same cost as I pay for the same car for a whole year.
Pros: it may not be one of the major car rentals, but we spent less time waiting and probably less money for a perfectly decent car.
Cons: No meet and greet like promised. When I called them, I was not met and told to come into the car park opposite. I could not find them. Eventually they met me half way. Their office is at the back of the car park in a car. I hired a mercedes E Class or similar but I was offered a run down jeep. They said the mercedes is not working and we will have to wait 2 hours. When we insisted we will not do that, he said to sign the paper work and he will drop the mercedes off to our hotel. Cancelled.
Pros: Nothing at all
Cons: Just the lady behind the desk was very helpful however the manger of the shop I think his name was Muhammad was rud nasty and was rud to the stuff it’s almost make the lady cry ... The car wasn’t great and the inside was smelly and the outside was full of scratches... wasn’t great experience
Pros: nothing it was very poor and the quality of the car was not good i still have photos of the damage it had.
Cons: Nothing to be honest it was not a good service at all, I had to let my partner attend to delivering the car back as no one around and I had to get my flight back.