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Keddy at Bologna Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: At the contrary dropping off the car was proved to be very easy,
Cons: There was only one person at the rental desk. We spent about two hours waiting in the queue to rent the car.
Pros: Initially friendly desk on pickup, choice of car
Cons: No signage on desk, appalling drop off experience, car was scrutinised by two people who were determined to blame any minor scratches on the driver even though these were already present on the car on pickup and I could prove this with photographic evidence! The marks were not recorded on the official pickup file and no on was available to point them out to!..I felt totally scammed by the return operatives...very poor service with no paper evidence all done on their electronic device !
Cons: It wasnt stated on the rental that this was through Enterprise so it wasnt easy finding the rental desk in the airport. If I had been told prior to collection, I wouldve gone straight to Enterprise.