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Keddy at Bologna Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: At the contrary dropping off the car was proved to be very easy,
Cons: There was only one person at the rental desk. We spent about two hours waiting in the queue to rent the car.
Pros: Initially friendly desk on pickup, choice of car
Cons: No signage on desk, appalling drop off experience, car was scrutinised by two people who were determined to blame any minor scratches on the driver even though these were already present on the car on pickup and I could prove this with photographic evidence! The marks were not recorded on the official pickup file and no on was available to point them out to!..I felt totally scammed by the return operatives...very poor service with no paper evidence all done on their electronic device !
Cons: It wasnt stated on the rental that this was through Enterprise so it wasnt easy finding the rental desk in the airport. If I had been told prior to collection, I wouldve gone straight to Enterprise.
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
Minimum rental age is 19 years for car group Compact.
Minimum rental age is 21 years for car group Standard, Intermediate, Fullsize.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
For vehicles in groups Mini a driver license valid for at least 1 years is required.
For vehicles in groups Economy, Compact, Intermediate a driver license valid for at least 3 years is required.
For vehicles in groups Luxury, Premium, Special a driver license valid for at least 10 years is required.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
For the Luxury, Premium, Fullsize car group, a minimum of two credit cards issued on the main driver's name are required.
Cash, Postbank, Wire Transfer, Prepaid cards, Prepaid Debit cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Minimal rental period for International One Way is 3 days.
Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, Czech Republic, Finland, France, Germany, Hungary, Ireland, Netherlands, Norway, Portugal, Slovenia, Spain-Mainland, Sweden, Switzerland, United Kingdom.
Crossing country borders is allowed by previous request and for an additional charge of 5.74 EUR per day, with a maximum charge of 57.40 EUR per rental.
crossing country borders is forbidden for certain car groups.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During the winter season (from 15.11. to 15.04.), Snow chains are included in the price only when reserving a vehicle for the following location(s): Northern Italy, Rome, Florence, Ancona, Pescara, L’Aquila, Perugia.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
In no case will a refund be given for unused fuel.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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