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Ecovia at Bologna Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: there was no car,
Cons: Service ok....car dirty
Pros: Returning the vehicle was very convenient and fast.
Cons: dirty and neglected vehicle
Pros: Fast, good value for money
Cons: It is very difficult to find where to leave the car.
Pros: Really good price for renting car.
Cons: Not everything was detailed explained about drop-off place.
Pros: Good service and good price.
Pros: Friendly and everything happened on timer and efficiently
Cons: Trying to sell a car cleaning insurance which was not required or needed.
Pros: Clean car, fair price, good overall experience.
Cons: Office hard to find, lengthy pickup process. Deposit back in 5 days promised, gotten back in about 3 weeks.
Pros: We reada couple bad reviews after we booked but we had a very positive experience. Easy pick up/drop off, car was in great condition & clean when we picked it up.
Pros: Nothing, fraudsters
Cons: Everything, fraudsters
Pros: They gave me a free upgrade
Cons: Car had a fault with the key which caused a lot of issues with locking and un locking the car
Pros: Super efficient
Pros: Nothing as they couldn't wait twenty minutes for my delayed flight.
Cons: Having travelled to Italy nearly 100 times in the last 15 years this is the worst experience I have ever had, and this includes a previous includes a booking with Goldcar! How do I get my deposit back???
Pros: nothing, they are awful
Pros: The car was not clean outside
Cons: Easy communication with employee
Pros: Good value for money.
Cons: The car was at about 140 000km and was not in good condition for rent-a-car.
Pros: - easy and fast dropping off the car
Cons: - we had to wait about 45 minutes, because there was no one at the counter - car wasn't clean - the lock on the driver's side door was damaged after a previous attempted break-in, fortunately we had photos from the day we collected the car
Pros: overall good experience, good car, kind and helpful staff, fast pickup and drop off.
Cons: Very poor service. 45min waiting for picking up the car with only 2 people in front of me. Even longer drop off, there was only one operator doing pick up and return, the waiting was more than an hour, to avoid missing the flight I had to sign and accept not to get the car checked. The car was meant to be cleaned and sterilised for Covid but it was absolutely filthy: there was a stale loaf of bread under the seat, a lot of rubbish in the door pockets. I will avoid Aurovia and Ecovia
Pros: The desk employer from ecovia was very unfriendly, slow working, unmotivated and uncooperative. This was an extremely bad experience with renting a car in Italy and would not recommend it to anyone, especially not at Ecovia in Bologna.
Pros: Good price, practical
Pros: rental reception desk in the terminal
Cons: we were expecting a full fuel tank but got a car in which the Metano tank (good for 300km) was completely empty & only the back up petrol tank (good for 100km) was full. we therefore immediately had to find a Metano filling station.
Pros: Good car and affordable
Cons: Very slow at desk
Pros: Offered a category upgrade
Cons: No one able to attend the check of the car in the car park. Contract missing scratches and other items. Charged for something missing whereas it was not present in first place
Pros: Ease of handback
Cons: Very slow to pickup car, car empty of fuel (metano) when docs said full & full of petrol when empty on docs. Very confusing and took additional hour to sort and understand that the car was ok to drive. All a bit amateur.
Pros: good deal, good car and good service upon car return
Cons: I needed to keep the car for an extra day but they did not answer the phone when I tried to contact them for most of an afternoon, nor did they respond to e-mail, and their web site is all in Italian (they are after all an Italian company!)