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RentSmart24 at Bologna Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: Horrible service. The girl working on the morning of Saturday, 6June 2025 refused us service. Car was not provide. Agent was extremely rude, constantly on the phone while not answering our questions. Refused to indicated the manager or allow us to talk to someone while we could see people in the back.
Pros: Very fast finish the document..and take car.
Cons: They a not fer.I paid for 10 deys...thay take car for service..and noting tell abouth that.leave me in another city...withaout explanation ..i paid to spend my vacation ..in my country i working all mounth for that price.they rule my holiday and now my deposit is not realesed even car is before 5 days taken . I must to buy ad blue and ticket to back from the place were i take the car..paid taxi..trains... I send total cost for these extra thinks..but no body answer..to tell whats going on.
Pros: Moja rezerwacja minęła bez przeszkód.
Cons: Rodzina która, z nami podróżowała również chciała wypożyczyć samochód od godziny 20:00. Jednak Wasza strona zarezerwowała im samochod w wypożyczalni która była czynna tylko do 20:00. Opóźnienie samolotu spowodowało, że kiedy znaleźli umówione miejsce gdzie mieli spotkać się z busem który odebrałby ich z lotniska, nikt z wypożyczalnie nie odbierał już telefonu. Nie rozumiem jak mogliście pośredniczyć z firmą otwarta do godziny 20:00 jeśli chcieli wynająć samochód od 20:00.
Pros: Nothing
Cons: Gave a car with a key that has electrical problems- not possible to lock the car and refused to solve the problem at the first day,on return they claimed I have damaged the car and took my deposit,a police case opened by me. This is not a car rental but scamming syndicate. And investigation started by police
Pros: Availability in late hours
Cons: Poor quality of car,lots of dents, smashed rear of the car, ordered Renault Clio but got fiat panda. Car did not even have screen wash, poor english
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): Israel, United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
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