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Goldcar at Bologna Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: The baby seat provided was really sorry and
Cons: The COLD CAR are swindlers and thieves. they led me with various problems that benefited with my cards to do car insurance for 35 € per day !!! they did not accept my card because it also wrote the patronymic. (K. I. PAPASTATHOPOULOS). I could not pay with debit mastercard (not for guarantee but the payment of car rental)
Pros: Fast to pick up & drop off. Car was clean.
Cons: Overall state of the car was not that good.
Pros: Good last minute deal.
Cons: The car wasn't actually ready to collect for my booking. I had to wait over an hour. The agents at the desk were not well informed and resourced.
Pros: Everything else beside the queue at pick-up.
Cons: A bit long queue at pick-up service desk at the airport.
Pros: Nothing, payed more, rude service,not helpful. Really bad impression
Cons: They asked me to pay many more deposit than those stipulated in the contract, in the end my availability on credit card was exhausted and I could not use another one, because their system can't accept?!? The only way to have the car was to pay 150 euros more, for their insurance coverage, so I didn't give the deposit. I am very disappointed with the service
Cons: The service counter people hustled me and raised my quote by 500%
Cons: They are absolutely horrible. They force you into buying overpriced insurance ($200 for 5 days, WTF?) by otherwise making you pay a $1500 deposit. Then, well over a month after delivering the car back to Bologna and returning to the US, I get an email from Goldcar saying there is a $70 charge because we supposedly got a ticket (which we definitely did not). I'm not sure why you, Discovercarhire even choose to do business with Goldcar because they most certainly are a scam.
Cons: not charged the same price as on web site. and charged my card three times.
Pros: Car was fine.
Cons: The requirement for a international drivers license was listed in the fine print so I didn't have this. This required purchasing full insurance coverage which cause the cost to skyrocket. Furthermore, you were required to purchase fuel up front which is absurd. These pricing policies are not transparent and I would have never rented from Goldcar if I knew these when I booked the car.
Cons: The fact that it takes 30 days to unlock the amount blocked as a deposit on my credit card.
Pros: nothing. Never will rent with Goldcar again !
Cons: They forced me to pay EUR 180,- extra. When I refused, they charged me EUR 20,- extra for fuel penalty ?? The representative was not very helpful and tried to charge for all extras. Resulting me in paying EUR 1200,- deposit.
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A novice driver fee will apply to drivers who have held their driver license for less than 4 years.
Renters from the following country(ies): EU must provide the following documents: ID card in order to collect the car.
Renters from the following country(ies): non-EU must provide the following documents: passport in order to collect the car.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
In order to pick up the car, domestic renters must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, Italian fiscal code card.
A deposit for a tank of fuel is required upon collecting the vehicle.
If the customer takes the following extra equipment: GPS Navigation system, then an additional amount of deposit will be held on their credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders is allowed to the following countries: Croatia, France, Slovenia, Switzerland.
Crossing the border is not allowed if the vehicle was picked up in Sardinia, Sicily, Apulia, Calabria. Information on the exact fee amount is available by request. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During the winter season (15.11. to 15.04.), Snow chains may be mandatory on certain roads in the following locations: Central Italy, Southern Italy. For more information please contact the car rental provider.
Optional extras are subject to the following additional charge(s): Premium Location surcharge, Airport Surcharge.
Delivery/collection service is not provided.
A deposit for a tank of fuel is required upon pick up.
Diesel vehicles are available only by request upon arrival. Diesel vehicles are available for an additional charge.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off