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Goldcar at Bologna Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Fast collection, helpful rep. Easy return with inspection of car done immediately and confirmation email received quickly.
Pros: All is fine, the price was good , the car ok.
Cons: No one at the desk.
Cons: The whole experience!
Pros: Fast car rental and pickup. Efficient update of existing contract, after I reported some additional pre-existing car issues that weren't in. Overall a good, no-issue experience.
Cons: I didn't manage to pick up the desired car (Fiat 500), as it wasn't available anymore.
Pros: It was easy to pick up the car
Cons: The car was terrible. It was old, completely bare of any type of features (I get that I went for the cheap option but this was unacceptable… terrible seats, usb port was broken, was pressured into buying insurance. I’ll never, ever ever use this company again
Pros: Very bad, I had just American Express and they didn't accept it, my brother was with me and he wanted to give his Master Card but they didn't accepted too. So I took a taxi to go back to the hotel, lost money and lost time. I don't recommend this company to anybody.
Cons: The agent didn't want to help me so i lost money no refundable, lost time and lost again money to take a taxi to go back to the hotel.
Cons: The baby seat provided was really sorry and
Cons: The COLD CAR are swindlers and thieves. they led me with various problems that benefited with my cards to do car insurance for 35 € per day !!! they did not accept my card because it also wrote the patronymic. (K. I. PAPASTATHOPOULOS). I could not pay with debit mastercard (not for guarantee but the payment of car rental)
Pros: Fast to pick up & drop off. Car was clean.
Cons: Overall state of the car was not that good.
Pros: Good last minute deal.
Cons: The car wasn't actually ready to collect for my booking. I had to wait over an hour. The agents at the desk were not well informed and resourced.
Pros: Everything else beside the queue at pick-up.
Cons: A bit long queue at pick-up service desk at the airport.
Pros: Nothing, payed more, rude service,not helpful. Really bad impression
Cons: They asked me to pay many more deposit than those stipulated in the contract, in the end my availability on credit card was exhausted and I could not use another one, because their system can't accept?!? The only way to have the car was to pay 150 euros more, for their insurance coverage, so I didn't give the deposit. I am very disappointed with the service
Cons: The service counter people hustled me and raised my quote by 500%
Cons: They are absolutely horrible. They force you into buying overpriced insurance ($200 for 5 days, WTF?) by otherwise making you pay a $1500 deposit. Then, well over a month after delivering the car back to Bologna and returning to the US, I get an email from Goldcar saying there is a $70 charge because we supposedly got a ticket (which we definitely did not). I'm not sure why you, Discovercarhire even choose to do business with Goldcar because they most certainly are a scam.
Cons: not charged the same price as on web site. and charged my card three times.
Pros: Car was fine.
Cons: The requirement for a international drivers license was listed in the fine print so I didn't have this. This required purchasing full insurance coverage which cause the cost to skyrocket. Furthermore, you were required to purchase fuel up front which is absurd. These pricing policies are not transparent and I would have never rented from Goldcar if I knew these when I booked the car.
Cons: The fact that it takes 30 days to unlock the amount blocked as a deposit on my credit card.
Pros: nothing. Never will rent with Goldcar again !
Cons: They forced me to pay EUR 180,- extra. When I refused, they charged me EUR 20,- extra for fuel penalty ?? The representative was not very helpful and tried to charge for all extras. Resulting me in paying EUR 1200,- deposit.