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Drivalia at Bologna Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Worst experience of my life! I booked an Alfa Romeo suv and they said they only have a fiat panda and the officer in charge was very rude and impolite! I didn’t accept to take the fiat panda so they told me we don’t have a car for you I waited and shouted on him and suddenly he gave me a jeep renegade and surprise was when collecting the car from the parking lot we saw the Alfa Romeo and lots and lots of suv parked in drivea spots! The car condition was horrible dirty and fuel tank was semi full
Pros: faster picking up
Cons: i paid for a hibrid car and they don't have it.
Pros: Quick and efficient service
Cons: Car had few issues which were not clearly mentioned during pick up
Cons: Do not use Drivalia. They gave a car that wasn't working and we had to spend a while day to return it and get another one and on top of instead of compensating us they charged us an additional 200 eur without any email or Intimation.
Cons: Attentant didnt tell us where to drop off the car, phone is not working, 24/7 car assistance phone not working - no one help us. The charge more than they should. I was write a refund request and no one contact us.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
In order to pick up the car, domestic renters must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, Italian fiscal code card.
A local renter is defined as a renter who is a resident of Italy.
All documents must be issued in the same country.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
Visa Electron, Cash, Cheques, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Residents of Italy can only pick up a baby seat or child seat if they have their own anti-abandonment device, as they are not available at the rental desk.
During the winter season (15.11 to 15.04), Snow chains may be mandatory on certain roads in the following locations: Northern Italy, Central Italy, Southern Italy, Italy Islands. For more information please contact the car rental provider.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 50 % battery charge remaining.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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