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HAG at Marrakech Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The person at pick-up point was polite and helped out with purchasing additional services.
Cons: The staff do not speak English (return location). Screen wipers of the car were not in good condition. Breaks of the car were making noise (need maintenance). Cleanliness of the car inside (the interior) was not on a good level.
Pros: Nothing was good, they didn’t arrive to collect us and then ripped us off with a credit card scam
Cons: Everything was awful
Pros: Cost effective car rental with the option to drop off in a different city.
Cons: The agent tried to charge us more than agreed at the time of booking for dropping off the car at a different location. Pick up and drop off weren't clear and required phoning the company to come and meet us. This didn't always work very well, particularly when dropping of the car (and no one picking up the phone).
Pros: Fraudulent company who stole our money and refused to give the car without a bribe.
Pros: Was pleasantly surprised after all those scary reviews about renting in Morocco. Service was very good, polite staff and no attempts to scam you during return. Definitely I will rent from them again.
Cons: Great service and return of car was flawless. Staff was polite and very helpful. Car was in very good condition and same model as reserved Fiat 500. Will definitely rent from them again.
Pros: Friendly staff great hospitality
Cons: Accurate information
Pros: Scam, they started asking for crazy condition like 2000 euro (yes 2000 euro) and all custimers that were there were suprr mad
Cons: They ruined my holiday i will never use again this app in marocco
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
For rentals more than 4 days mileage is unlimited.
A young driver fee applies to drivers under the age of 26.
There is no maximum age.
A senior driver fee applies to drivers over the age of 65.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin, English, Cyrillic alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, booking voucher, ID with photo.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card. Only cards issued in the main driver's name are accepted.
Maestro, American Express, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request. Additional charges will be applied.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off