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Welcome Cars at Cagliari Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Customer service and transparency
Cons: Returning the car clean
Pros: In the end everything went well, so I was very happy with this servis. Quick search, easy booking, good prices, helpful customer support, quick pickup and return...
Cons: I was not provided with a car rental contract while booking it, so could not familiarize myself with all the penalties, obligations etc.
Pros: Friendly and efficient
Pros: Easy drop off
Cons: Car had a service notification when we got it. I had a 1200 pick up time got there a little after 11. They told me to come back at 12. There was nobody waiting behind me. The check in took 20 plus minutes, the clerk entered all my info into the computer, which you already had. I had to ask at 3 or 4 different agencies which rental place to go to. It was not written on my contract, and it turned out to be completely different than the email you sent me notifying me of a change.
Pros: Thank you for the English speakers and a total insurance coverage policy that wasn't astronomical in price.....
Cons: It was hard to find the rental desk, so the name of the company in Cagliari airport was different and it was not indicated. In Alghero airport when we wanted to drop off the car there wasn't any spare place to do it and we had to leave the car in a place from other company.
Pros: The lady at pick up was very kind and spoke excellent English - she is an asset to your company!
Cons: A bit of a lengthy process to pick up and drop off which makes for longish wait times. I think this is typical with car rentals.
Pros: Friendly, helpful
Cons: Service is the worst I have ever encounter
Pros: I have to pay extra monay for another company gave me car
Cons: Welcome car not have a office, Rentalcars wos made another company
Pros: The agent at Moventur/Welcome in Cagliari was super friendly and kind upon pick-up and drop-off!
Cons: Avoid this company. I wish I had. It’s better to pay a little more and go with a company that are not going to rip you off as now I have £670 on my credit card to pay off for little scratches which is nearly how much I paid for the holiday.
Cons: unfriendly staff. Over charged for the rental. not clear information given at the time of booking
Pros: We get the car very quick, it was a new car.
Cons: We have tot pay for cleaning the car (we did not have made it dirty except footprints of our shoes because it was raining. The car was to small for what we have booked (VW Polo or similar)
Pros: The attempt of the employee to fix our complaints.
Cons: A lot
Pros: The employer ofmoventure was very friendly en service was very fast
Cons: No 'discover cars' available. Rented car not available/downgrade. They want us to pay extra cleaningcosts for not cleaning te car (inside/outside) . We didn't know we have to. It's very unusual to return the car (inside and outside).
Cons: staff is not trained on the most simple procedures or executes procedures inefficiently. procedure is bureaucratic, often the information asked, was already delivered at reservation
Pros: Did not need to spend much time picking up or dropping off the car
Cons: Did not receive a car with AC when it was 33C outside, even when I did booked a car with AC.
Cons: the fuel level was not what was on the contract. it was empty and not half fulfil I did not check the car before getting it
Pros: great service
Cons: it's a little bit hidden at airport, but the other agency help us to find the right one
Cons: Did not like that they don't tell you that the cars are done through a second party. Looked for discover car when it was done through welcome cars. Still. Waiting for my deposit don't use this company
Pros: Staff was very efficient and made sure it was an all around convenient pick up and drop off.
Cons: Information initially said the rental desk was located in the terminal which it wasn't.
Pros: They charged me unnecessary additional insurance fee of 150€
Cons: They charged me unnecessary additional insurance fee of 150€
Cons: All, the worst memory in a car rental
Pros: Not much!
Cons: Difficult to find, not helpful, tried to sell other products, not the friendliest bunch!
Pros: Friendly staff, prompt assistance when needed.
Pros: Very friendly and efficient staff.
Cons: The car itself (a Fiat 500L) feels very underpowered. As a 'Seat Leon equivalent', it is not the best. The car itself had some sticker marks on the front an back windscreen, which looked a little dirty. The policy of 'return the car with the same amount of fuel (2/8 full)' is not very convenient when you have to find a petrol station soon after picking it up and it is guesswork in refilling it to leave it back.
Pros: Valeria was very quick and friendly
Pros: Very helpful and friendly representative in the office.
Cons: The shuttle bus driver was rude and unhelpful and insisted on using his phone while driving.
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 76.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card. Additional insurance (Total Comfort Cover) must be purchased if using the following payment method(s): Cash.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Additional charges will be applied. Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance. In addition out of hours charges will apply.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
In no case will a refund be given for unused fuel.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off