Cancun Airport (CUN), Cancun, Mexico
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Driver's country of residence is United States of America (USA) and age is 30-65
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Flexways at Cancun Airport

Carretera Cancún - Chetumal, Km 22, 77500 Cancún, Q.R
0052 5 540 003 802
Pick-up instructions
Upon arrival at Cancun International Airport (CUN), a representative will be waiting for you in with orange clothes at one of these points: T2 Internacional - we are located in front of the Grab & Go restaurant, after collecting your luggage, go to the exit of the first door on the right. T2 Nacional - we are located next to the Welcome Bar, after collecting your luggage, go to the pre-contract agency exit. T3 - we are located next to the Margaritaville bar, after collecting your luggage, go to the terminal exit on the right. T4 - we are located on platform C, after collecting your luggage, go to the pre-contract agencies.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:06:00-22:00
Tue:06:00-22:00
Wed:06:00-22:00
Thu:06:00-22:00
Fri:06:00-22:00
Sat:06:00-22:00
Sun:06:00-22:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United States of America (USA)
Renault Kwid
June 7, 2024

Cons: Flexways wasn't the actual rental agency; it was subcontracted to Infinity Car rental. They did a pretty good job however, it wasn't until I was at the airport when I finally knew who I needed to deal with. We lost about 20 mins in that interaction; for us it wasn't a big deal but for others it could be a cause of anxiety.

Costa Rica
Nissan Urvan
May 16, 2024

Pros: price ,previos contact and information

Cons: the place to pickup the car

United States of America (USA)
Chevrolet Aveo
March 12, 2024

Pros: They picked us up on time. Theirshuttle service was good.

Cons: The car was empty on fuel when we picked up. The service desk representative charged us 2x the amount we were signed up for.

United States of America (USA)
Nissan Versa
March 11, 2024

Pros: nothing at all...I contacted management about all of the above issues as they were happening but got no help...

Cons: Everything...management blamed me for everything. this was a road trip for 2 women and a baby and turned out to be a disaster solely due to the car that was rented to me. 9 yrs old...no charger, no air, would only go 30 mph and then total transmission failed...advised it was all my fault when I never hit anything or wrecked the car.

Canada
Nissan March
February 14, 2024

Pros: They answered us a few minutes after we landed so we did not loose any time with getting the information concerning pick up.

Cons: None, it was easy

Canada
Nissan March
February 12, 2024

Pros: Car was in fine condition

Cons: Hard to find an agent/ get the car (took over 1hr) It's not rented through flexways, but through infinity who was suggesting to get their own insurance on top of the one already purchased. Made for a stressful discovery. Posting said it was AT the airport, but it was a shuttle to an off-site location

Germany
Nissan March
February 9, 2024

Pros: very honest, I thought I had damaged the car so they could've easily made me pay but told me the damage was already there

Cons: was confused by the different company names I was dealing with: Flexways, Infinity Car, NÜ Rentals.

Italy
Chevrolet Aveo
February 5, 2024

Cons: Too much of a difference between the expected cost and the actual rental cost.

United States of America (USA)
Kia Sedona
January 21, 2024

Pros: A scam. they said we put a scratch on the car and charged my card credit card 3000 refused to give us an invoice for the supposed damages. We had proof the scratch was already there from the pics that were taken. Were two hours late picking us up from the airport on arrival and refused to give us a ride back at 5am to the airport after telling us multiple times upon car drop off they would so missed our flight because couldn't find a taxi. Complete scam watch out and don't rent from flexways.

Cons: A scam. they said we put a scratch on the car and charged my card credit card 3000 refused to give us an invoice for the supposed damages. We had proof the scratch was already there from the pics that were taken. Were two hours late picking us up from the airport on arrival and refused to give us a ride back at 5am to the airport after telling us multiple times upon car drop off they would so missed our flight because couldn't find a taxi. Complete scam watch out and don't rent from flexways.

Italy
Nissan March
January 20, 2024

Pros: Very attemptive to the status of the car, they inspected with us all the scratches and damages before the picking up and at the drop off without trying to charge us damages we were not responsible of.

Cons: The car was a bit too dated, even if it was a compact a minimum electronics on board would be great

United States of America (USA)
Nissan March
January 12, 2024

Pros: Flexways did not provide any service, it was Infinity cars

Cons: It was not Flexways

Belgium
Nissan March
January 9, 2024

Cons: I am deeply dissatisfied with [Car Rental Company] during my Cancun trip. They canceled my reservation without notice after a flight delay, offered no assistance, and failed to refund as promised. This lack of professionalism and customer support is unacceptable. Caution advised to future customers.

United States of America (USA)
Suzuki Ertiga
January 4, 2024

Pros: The actual provider was Value Car Rental, not Flexways as they were our of minivans. But they were good.

United States of America (USA)
Chevrolet Aveo
January 2, 2024

Pros: Affordable cars, easy to pick up and return, no waiting in line.

Cons: Connecting to the shuttle at the airport, very confusing.

Canada
Chevrolet Aveo
December 30, 2023

Pros: Never had a car , reservation was cancelled before arrival.

Czech Republic
Kia Sedona
December 29, 2023

Pros: The attitude, honesty, pro-custumer oriented oversll.

United Kingdom
Chevrolet Aveo
December 24, 2023

Pros: Cheap price for a cheap service

Cons: Spent over 4 hours in the airport to sort out our pickup. We were sent to two different terminals back and forth.

Switzerland
Nissan March
December 6, 2023

Cons: At pickup, they wanted to charge us in a local rate which was very bad. At dropoff, they wanted to charge us for the car being dirty, even though it was in the same condition as at pickup.

United States of America (USA)
Chevrolet Spark
November 17, 2023

Pros: Very little. Only positive was a fairly quick trip back to airport.

Cons: Car had HORRIBLE brakes (dangerous!), bad wipers, dents everywhere, pieces falling off, then they said we damaged car! Glad we had video to prove them wrong. Huge language barrier. Pick up instructions were incorrect; return instructions were nonexistent. We were charged a different amount than we agreed to with Discovery. Amounts on their contract were clearly labeled with "$ USD" but then they would argue that means Mexican pesos. Confused "warranty" and "security deposit" then got angry w/me!

United Kingdom
Chevrolet Spark
October 16, 2023

Pros: It was not Flixways

United States of America (USA)
Toyota Avanza
September 7, 2023

Pros: They gave us Damaged and Dirty Car with Dents and Scratches and Charged More money then represented by Discover Cars on the Invoice

Cons: Worst Service

Spain
Chevrolet Aveo
September 3, 2023

Pros: NOTHING EXCEPT THE CAR DRIVER KINDNESS

Cons: CAR FRONT GLAS CRACKED. DOOR BACK RIGHT HANCLE BROKEN. BACK SEATS SAFETY BELTS DAMAGED. CAR SCRATCHED AND NOT CLEAN. I HAD THE FEELING IT WAS THE OWN CAR DRIVER, AND DIDN'T BELONG TO A FLEET OF CARS. NO OFFICE OPEN/AVAILABLE TO CHECK THE CONTRACT ( I ASSUME THERE IS NOT ANY FLEXWAYS CAR RENTAL OFFICE AT ALL). ALL WAS SUPPOSED TO BE DONE TROUGH A MOBILE PHONE IN A INDUSTRIAL AREA PARKING PLOT WITHOUT ANY PRINTED DOCUMENT, THEREFORE WE WOULD'NT BEEN ABLE TO CHECK THE CAR RENTAL AGREEMENT.

Belgium
Volkswagen Vento
August 25, 2023

Pros: No nonsense

Cons: Old car

Israel
Chevrolet Aveo
August 19, 2023

Pros: Terrible company!!! They confirm the rent car 6 month before and didn't appear with the rent car. Tomorrow morning they sent us a massage that no car is available for us!!!!!

Netherlands
Chevrolet Aveo
August 14, 2023

Pros: Pick-up at airport terminal, although the pickup point at terminal 3 in Cancun is behind some counters which makes it hard to see it. Car return and drop-off at airport.

Cons: The car return was fine and pretty fast, but to ask for a 200 pesos car wash is pathetic and I refused to pay for it. Especially if you have paid extra for a full risk insurance and left more fuel in the tank as asked for.

Belgium
Toyota Hiace
August 9, 2023

Pros: pick up and return at the airport, no stress

Cons: none

United Kingdom
Chevrolet Aveo
August 1, 2023

Pros: NOTHING

Cons: PART OF ELABORATE SCAM

Belgium
VW Polo
July 28, 2023

Pros: Logged a complaint because of bad maintenance of the car causing an accident

United Kingdom
Chevrolet Aveo
July 17, 2023

Pros: Friendly, efficient, professional

Cons: Everything excellent

Czech Republic
VW Polo
July 9, 2023

Cons: nobody was in the office to return the car

United States of America (USA)
Toyota Avanza
July 5, 2023

Pros: We went with an alternate company that we found at the airport but we’d never use discover or flexways again.

United Kingdom
Chevrolet Aveo
July 3, 2023

Pros: Nothing.

Cons: They didn't turn up.

Netherlands
Chevrolet Aveo
June 30, 2023

Cons: We arrived one day later because of the delay of our aeroplane. Our reserved and paid car was not available. We got a car without hat shelf to protect our suitcases, no window flood, the car was not cleaned, no petrol in, not safe because of the red light were on on the dashboard. We have delevered the car 4 days earlier. We are very dissapointed that we don't have make the trip wich we have planned!

United States of America (USA)
Chevrolet Aveo
June 29, 2023

Pros: The car was in great shape prices given were the actual ones so i like the transparency

Cons: They need to improve their customer service No paperwork when I return the vehicle And the place was close at 6:30 am

United Kingdom
Nissan Versa
June 26, 2023

Pros: The staff Jesus and Aurora

United States of America (USA)
Toyota Avanza
June 23, 2023

Pros: Jorge was a nice guy and was great about responding to commutations.

Cons: No rental agency office. Felt very shady renting a car in front of a 7/11 store. I was not at ease about any of the rental other than pickup and drop off which was back at the 7/11 convenience store!

United States of America (USA)
Chrysler Town and Country
June 21, 2023

Cons: 3rd party injury insurance coverage upsell attempts.

Greece
Chevrolet Aveo
June 15, 2023

Cons: I didnt found the guy from the company in the airport as we said and i paid 45$ to a taxi to take me near the office which i couldn't find so easy.

United Kingdom
Chevrolet Aveo
June 11, 2023

Pros: The worker who collected us was friendly.

Cons: Their insurance system is a total scam. Also the store list their costs in USD, then they make up their own exchange rate which is worse than market rate and you are forced to in Mexican Pesos at a higher cost than they initially outline. What initially was a £110 car hire with the relevant insurance waivers turned into a £400+ car hire.

United Kingdom
Nissan Versa
June 7, 2023

Pros: FRIENDLY, UNDERSTANDING

Cons: AGREED WITH ME THAT DISCOVER CARS DID NOT CANCEL THEIR BOOKING

United States of America (USA)
Toyota Avanza
June 7, 2023

Pros: The text on Whatsapp the day of pick up - Proactive to coordinate pick up.

Cons: Was charged in Pesos w/ 19MXN to USD = 7%. Sutil way to sell Additional Insurance. Result overpaid by 21% for what I was quoted for an unrialble old car (Borderline unsafe to drive).

United States of America (USA)
Nissan Versa
June 2, 2023

Pros: Outstanding customer service and caring by all members we had contact with.

Cons: Nothing

United States of America (USA)
Chevrolet Aveo
May 18, 2023

Pros: During dropoff they were efficient and friendly and were at the agreedupon meeting place at the time agreed upon

Cons: They were very slow in picking us up from the airport.

United States of America (USA)
Volkswagen Vento
May 8, 2023

Pros: Nothing

Cons: Location was much further from airport than advertised. Rental prices took a very long time even though no one was ahead of me. Ahem tried to sell me additional insurance starting it was required by law. Was given a cheap, filthy and damaged Chevy Aveo. That's a subcompact car, not an intermediate Damage all over and trunk lock cylinder was falling out. Returning to just as long. The only good part of the whole process the person driving the shuttle. He was nice.

United States of America (USA)
Toyota Hiace
April 27, 2023

Pros: Picked us up at the airport, and were very responsive to communication.

Cons: Our only complaint was that the low beam headlights on the van were very dim, making night driving difficult.

United States of America (USA)
Dodge Grand Caravan
April 27, 2023

Pros: Everything seemed simple and straightforward no hidden messages and point blank. Still waiting on the issue with my insurance to hear back from the incident that happened to the vehicle.

Cons: That I was given the number to call but wasn’t told exactly what do do in the case of emergency. For instance I called 911 in that moment and got a report written up but instead I was supposed to just call the rental car company for which I didn’t know. I also didn’t like the fact that I had to pay up front when I purchased full coverage and the amount in damages was less than the limit.

Saudi Arabia
Volkswagen Polo
April 26, 2023

Pros: The guys that picked us up from the airport akd so friendly and supportive

Cons: The check in process

United States of America (USA)
Chevrolet Aveo
April 26, 2023

Pros: Quick responses via whatsapps.

Cons: Car was dirty, in bad condition. Right after picking up the car, we found disengage gear problem that could be very dangerous. Took them several hours to come with the car replacement.

United States of America (USA)
Chevrolet Sonic
April 24, 2023

Pros: prompt pick up at airport

Cons: Far from airport and car was not as shown online prior to renting. low on gas

Switzerland
Suzuki Ertiga
April 24, 2023

Pros: communication before pick up and drop off is on spot!

Cons: A signboard near office (office is behind a petrol station) would help to find "the drop off" easier

United Kingdom
Chevrolet Aveo
April 21, 2023

Pros: They took me to the airport with the car I rented instead of having to wait for the shuttle

Cons: They took so long to pick up and process the contract. They try to sell their insurance by threatening that you're going against the law if you don't do. They apply their conversion rate 10% above market rate in their favour. They have conditions contradicting those you sign with Discover. The car wasn't in good condition.

United States of America (USA)
Volkswagen Vento
April 20, 2023

Pros: Misleading

Cons: Nothing

Estonia
Volkswagen Vento
April 19, 2023

Pros: Drop off was fast and efficient

Cons: - incorrect information about Third Party Liability insurane and extra cost related to - long pickup time from the airport (40 mins) - long waiting time in the office when picking up the car (1h) - totally empty tank

United States of America (USA)
Volkswagen Vento
April 18, 2023

Pros: The curb service to and from the airport was nice.

Cons: The time spent waiting to complete the paperwork, even though I had already submitted photographs of my driver's license and passport the day prior to arrival.

United States of America (USA)
Kia Rio
April 17, 2023

Pros: It was cheap

Cons: Despite discover cars best efforts, still felt like I was being cheated. Car was filthy and had a check engine issue. Fortunately no actual problems with the car for the four days we had it but definitely of concern. Would probably choose a different company for a better quality car and for hopefully a better experience.

Belgium
Toyota Hiace
April 17, 2023

Pros: Top service of value car rental!

United States of America (USA)
Suzuki Ertiga
April 16, 2023

Pros: The staff is excellent. Great communication, easy pick up and drop off. No hidden fees.

Cons: The car had lots of stains on the seats.

United States of America (USA)
Chevrolet Aveo
April 16, 2023

Pros: Friendly, helpful, responsive, and affordable rental options

Cons: Took a long time at the office to pick up the car. Once they found the car they still had to clean it as well. We were on the road about an hour after we arrived at the office.

Australia
Chevrolet Aveo
April 16, 2023

Cons: Flexways mentioned that discover cars cancelled the reservation without telling us.

Australia
Chevrolet Captiva
April 14, 2023

Cons: Car was quite old and very noisy to drive. On the first day it started creaking very badly. I contacted the rental company and they advised it was safe and they knew about some issues with the car.

United Kingdom
Chevrolet Cruze
April 13, 2023

Pros: Nothing poor car condition

Cons: Very slow service, dispute about trying to sell more insurance despite having bought full coverage from Discover cars online. Flexways made me sign an agreement for 3rd party liability which meant I would have had to pay upto MXN 3 million pesos. Without that agreement, they would not let me take the car. Took an hour to pick up the car after arriving at their office. Charged me higher than what was agreed online by quoting a much higher FX exchange rate.

Canada
Chevrolet Aveo
April 12, 2023

Pros: efficient, fast, friendly - everything was good.

Cons: The car was really showing its age. This was perfect for us because we went way off the beaten path.

United States of America (USA)
Chevrolet Cruze
April 11, 2023

Pros: Nothing

Cons: Nothing

United States of America (USA)
Toyota Avanza
April 11, 2023

Pros: Easy to work with and get a hold of. Personalized.

Cons: Old cars but it worked just fine!

Italy
Chevrolet Aveo
April 10, 2023

Pros: I had a problem with the lights and in the next day they provided a new car in the location where I was

Slovenia
Chevrolet Aveo
April 10, 2023

Pros: Nothing really

Cons: We needed to pay and extra insurance, although it has already been payed by the web page They always find something to pay later. The exchange rate from USD to MXN was extreme bad. It should have been 19:1, but was almost 25:1. I'd call that a SCAM.The car, the first one was dirty, I mean really dirty inside, full of bumps, NO oil in the engine. Not a drop of oil. The stick was completely dry. I insisted to get different car. Finally I got it, even filthier. Avoid the Flexways if possible

United Kingdom
Chevrolet Aveo
April 9, 2023

Pros: Con and tried pressure tactics on buying additional insurance. Luckily discovery cars had written to not buy which was good.

Cons: Pressure tactics, long wait for pick up. SAM was a bully and tried everything from scare tactics to pressure selling

United States of America (USA)
Volkswagen Vento
April 6, 2023

Pros: they were really nice

Cons: they really really pushed the extra insurance and i kept turning it down. i had purchased the insurance through discover cars. the email i had, specifically said do not buy the extra insurance through the car rental place. that gave me a lot of confidence. our rental car was very old and some of the buttons were starting to wear off. there also wasn't a way to be able to lock the car without the key. the agents were really really slow, especially on check in

Canada
Chevrolet Captiva
April 5, 2023

Pros: I got very clear instructions and great communication prior to arriving in Cancun. We were met by Jesus, who helped load our bags, and drove us to the pick up spot, where Aurora finished off the pickup procedure and was amazing!

Cons: Nothing.

United States of America (USA)
Chevrolet Aveo
April 4, 2023

Pros: agents were friendly

Cons: No communication regarding pickup issues. I saw a different flexways agent at our pickup point who said he would notify office for our pickup. That didn't happen. We had to take a taxi to the office which was very hard to find.

United States of America (USA)
Chrysler Town and Country
March 31, 2023

Pros: The drivers that picked us up from the airport and dropped us off were prompt and kind. Drop off was fast and easy and they were forgiving of our late return due to traffic.

Cons: The pushy agent! Despite purchasing full insurance, he made us pay an additional $160+ for insurance "required by law." He claimed the minivan we rented had been in an accident that day & so gave us a different 7 passenger vehicle. The 2 rear seats literally had no leg room. Our teenagers had to sit with their legs folded on our long drives smashed in between luggage. The agent told us one price in USD but when it hit our credit card, it was much higher. It took us 1+ hour to finish pickup.

Canada
Chevrolet Aveo
March 30, 2023

Pros: They didn’t try to get me to buy additional insurance.

Cons: No show at airport. Had to contact them upon arrival. The fleet of Chevy Aveo’s they have all seem to have issues (unclean, electric issues, etc.). We arrived late and I only noticed the next day that the lighter was broken so unable to charge our GPS for the trip. Went back to their office the next day and they reluctantly provided an upgrade to a newer VW after trying to rent cars with more issues. They also tried to charge a $25 USD cleaning fee upon return of the car’s exterior was dirty!

Canada
Suzuki Ertiga
March 29, 2023

Pros: They were courteous, available, on time and just made everything smooth and added to the overall enjoyment of our trip with a great car.

Cons: Nothing

United States of America (USA)
Nissan March
March 29, 2023

Pros: Efficient drop off process

Cons: 1. Damaged car (fender) 2. Long pickup time (unclear procedure at airport) 3. Very aggressive upselling on extra insurance.

United States of America (USA)
Volkswagen Vento
March 27, 2023

Pros: Everyone was friendly.

Cons: The operation is inefficient and maintenance is poor to non-existent.

United States of America (USA)
Chevrolet Aveo
March 26, 2023

Pros: Car was not cleaned. Truck had marks, side pockets were sticky with stuff. Top of car had lots of handprints.

Cons: The representative was helpful I made thr mistake of getting a manual car instead of automatic. He switched it for us.

United States of America (USA)
Dodge Journey
March 24, 2023

Pros: We ended up canceling our reservation due to very poor assistance we waited un around 2 hours for them to pick up us from the airport, office didn’t feel helpful at all. Overall bad service please check companies and request better service from them.

Canada
Chevrolet Sonic
March 22, 2023

Pros: Drop was incredibly fast and easy. I was worried about them inspecting the car and based on the pick up that it would take a long time. That was not the case at all! They were ready to meet us, give us back the deposit, and drive us to the airport. Super fast and helpful!

Cons: The driver went to the wrong terminal to pick us up from the airport to take us to the car rental office. This caused a lot of headache and phone calls and after a big day of travel it was difficult to start our drive so late. I imagine it was an honest mistake.

Denmark
Volkswagen Vento
March 22, 2023

Pros: Th return went smooth because of all the time I spent complaining

Cons: Everything else

Germany
Chevrolet Aveo
March 22, 2023

Pros: nothing

Cons: it took 3 hours to get the contract at the service station. No punctual pick up at airport, almost 2 hours waiting after a long flight

United Kingdom
Volkswagen Polo
March 21, 2023

Pros: Not a lot unfortunately

Cons: An hour late collecting us, tried to threaten us into buying insurance even we had full coverage through Discover (they said we'd be arrested if we were stopped), the car was in awful condition and was filthy, the tank was not full as promised. Generally a very stressful and uncomfortable interaction.

Canada
Dodge Grand Caravan
March 21, 2023

Pros: Everything was pretty easy and smooth. The car was clean and in good shape. The agents were professional.

Cons: The pick up at the airport could have been smoother and easier.

Germany
Chevrolet Aveo
March 21, 2023

Pros: The cheapest option.

Cons: Long time for the pick up and drop off

Brazil
Chevrolet Aveo
March 20, 2023

Pros: Price.

Cons: No one waiting at the airport. Long waiting time. Filthy transfer car. Dirty rent car. Troubled rental car. Obligation to pay insurance, even after paying for Discovery.

United States of America (USA)
Toyota Avanza
March 19, 2023

Pros: nothing

Cons: everything. missing and mis-information on the Discover Cars website.

United States of America (USA)
Chrysler Town and Country
March 18, 2023

Pros: Nothing. Car was old, dirty, 126,000 miles on it. Bad shocks. Wouldn’t start w unhooked battery when we got car. Asked for another newer one on lot. Premier owner said no.

Cons: When booking we already paid for full coverage ins w estimated $607. When we arrived they charged us an extra $300 for one coverage to be full. Terrible experience for car rental w premier/ discovery/ flexways.

United Kingdom
Volkswagen Vento
March 17, 2023

Pros: Initial whatsapp contact was good but as the flight was delayed, company canceled our contract as they were unwilling to wait for the arrival of our flight,

Cons: Initial whatsapp contact was good but as the flight was delayed, company canceled our contract as they were unwilling to wait for the arrival of our flight,

Ireland
Jeep Wrangler Rubicon
March 16, 2023

Pros: Easy booking

Cons: The car had no mirror. We had to take an other car instead, took long time to get sorted

United States of America (USA)
Chevrolet Aveo
March 16, 2023

Cons: took forever to get to the rental place (had to call them to pick me up), and forever to get the actual car (about 2 hours). When I took it back, it took about an hour to return it. The car was filthy.

Lithuania
Chevrolet Matiz
March 9, 2023

Pros: Nothing in particular.

Cons: I still can't get my deposi back. The car was old and the breaks were not working properly. The tires were worn out and it didn't look safe to drive. Bu they refused delivering another car at my point of being.

Czech Republic
Chevrolet Spark
March 8, 2023

Pros: We get what we want for fine price.

Cons: Instructions to pick up are really bad, with luck we get to the office after taking expensive taxi. Than we spend lot of time to find the office because there is no sign.

Switzerland
Chevrolet Aveo
March 8, 2023

Pros: it was very good

Cons: nothing I'm not them problem to be able to say it

France
Nissan Versa Note
March 8, 2023

Pros: la prise en charge et le dépôt à l'aéroport avec une grande réactivité

Cons: absence de roue de secours dans le véhicule

United Kingdom
Chevrolet Aveo
March 7, 2023

Cons: Genuinely worst experience ever, they scam you from the start with an exchange rate that is 35% more expensive than the actual exchange rate, they then didn’t have access to card payments from European and California cards (multiple customers dealt with this issue) so had to send the deposit by PayPal and pay fees both sending it to them but also receiving the deposit back, so losing 10% of my deposit for no reason, I cannot explain how long picking up and dropping off the car was over 3hours

United States of America (USA)
Chevrolet Aveo
March 7, 2023

Pros: Sad to leave them a low review because they were very nice and tried very hard.

Cons: But even with no lines, they took about an hour to pick me up and then an hour to write up my contract. Then took an hour plus to process my return.

Canada
Nissan Versa
March 7, 2023

Pros: Aurora was super friendly, efficient and spoke good English. Pickup was great, they picked us up from the airport even though our plane was late and our original time was missed. Called the number and they were there in 10 minutes. Thoroughly went over all aspects of the car and explained so you felt comfortable. Drop off was quick and easy, drive us to our return flight. The office is 5 minutes from airport and a smaller more personal run business!

Poland
Chevrolet Aveo
March 7, 2023

Pros: The price is adventage

Cons: Be aware that rate have almost no insurance so external one is highly advised. The cars are in rather poor conditions - scratches, broken elements, interior cleanest.

Netherlands
Mitsubishi Mirage
March 6, 2023

Pros: Jesus and Aurora, who helped us a lot during our first minutes in the country. The car was perfect and exactly as we expected.

Cons: Everything was great

Italy
Chevrolet Aveo
March 6, 2023

Pros: disponibilità degli agenti, molto gentili.

Cons: l'auto era un po vecchia, non aveva la radio nè la chiusura centralizzata,

United States of America (USA)
Chevrolet Aveo
March 6, 2023

Pros: Very polite, responsive, and helpful Flexways agent on WhatsApp. Also, the agents at the local U-Drive office in Cancun were friendly and helpful. They said that my horrible pick-up experience with Flexways has been repeated many times by other customers. They receive many angry customers because of Flexway’s lack of communication to them and to the customer. I’m very disappointed that Discover Cars is associated with Flexways.

Cons: Horrible pick-up. Nobody from Flexways at the airport pick up. There’s no wifi and no way to call international to Flexways for help. The easy solution is to provide contact info for the local rental office (U-Drive), but the contract only has Flexway’s Argentina phone number. I waited for an hour, then paid $50USD taxi to my hotel. Also, Flexways charged $100USD no pick-up penalty. I will tell everyone never use Flexways. Next time I will pay more for onsite rental company like Hertz or Avis.

Egypt
Dodge Journey
March 3, 2023

Cons: Cheating the customer with different cars a very old , dirty car

Canada
Kia Rio
March 2, 2023

Cons: Communication was difficult, the service was slow and unprofessional and the price was high for what we received in terms of overall quality. Our car was given to us on empty, and then we were robbed at the gas station! It was super stressful to rent from Flexways. I would not recommend this company.

United States of America (USA)
Nissan March
March 1, 2023

Pros: The representative was friendly, helpful, and clear.

United Kingdom
Chevrolet Aveo
February 28, 2023

Pros: Quick drop off

Cons: As above 2 cars needed at same pick up

United Kingdom
Chevrolet Aveo
February 28, 2023

Pros: All good, polite and courteous.

Cons: The car needed some maintenance and would have failed the road worthiness test in the UK if at all.

Canada
Chevrolet Aveo
February 28, 2023

Pros: Flexways was an agent not the renter/'U-Drive'. That is what the renter 'U-Drive'said I did not expect that. Was not happy about that. Too many levels involved raises prices/usually and in case of any claim.

Cons: I don't think I ever dealt with 'Flexways' only the renter ''U-Drive'' from what I understood Flexways referred the contract to U-Drive

France
Chevrolet Aveo
February 27, 2023

Pros: Very professionnal, very welcoming. Special thanks to Jésus !!!

Sweden
Chevrolet Aveo
February 27, 2023

Pros: Unfortunately, there is not much positive experience with the rental company

Cons: It took a lot of time to get the first car that was not good in traffic. Lighting and signal lamps that were broken, among other things. We had to borrow a car for the next day after more than 2 hours of waiting. The next day got another car that was quite OK. Of course it took a long time to even leave the car. I will not rent a car from this company again.

United States of America (USA)
Kia Rio
February 26, 2023

Pros: People were nice but not very competent.

Cons: There was no one at the airport to pick us up at our scheduled time. By the time we finally got the car, it took us two hours total. The Flexway agents did not seem to know what they were doing and took way too long. The gas tank was not full and someone had to go fill it before we left. When we finally got on the road and it started to rain, we realized one of the windshield wipers was basically falling apart and useless. Really dangerous.

Germany
Volkswagen Vento
February 23, 2023

Pros: The staff were nice

Cons: Response time was slow for queries and it took a while to get picked up from the airports. Also our deposit was taken from our bank account rather than held as we were told it would be.

United Kingdom
Chevrolet Spark
February 23, 2023

Pros: I didn’t really deal with Flexways. They passed to job onto a company called Udrive.

Cons: Not transparent. All responsibility passed to a company I hadn’t heard of until I waited an hour for my car at the airport and found I had to communicate with Udrive to chase delivery.

Canada
Chevrolet Aveo
February 18, 2023

Pros: No desk at the airport but easy parking lot pick up at the airport. Samething on the return, we needed a 6am drop off and some one was there to pick up the car. Most insurance products were included in the price and no pressure selling or huge deposits needed at pick up time. Straight forward.

Cons: Nothing

Slovenia
Chevrolet Aveo
February 16, 2023

Pros: responsiveness, easiness of communication, easiness of setting the place of pick up/delivery, very nice people. No complications.

Cons: /

United States of America (USA)
Nissan March
February 15, 2023

Pros: Everything

Cons: Nothing

Ireland
Chevrolet Aveo
February 11, 2023

Pros: Very friendly and quick to respond..

Cons: On arrival we didn’t have Whatsap to communicate and couldn’t get in to airport WiFi so as a result we weren’t getting Flexways messages very frustrating.. luckily we met Christopher.. there is no Flexway office at the airport.. we did the paperwork on the nearby roadside… it is not true that you need a credit card with raised digits… Car was trouble free over two weeks..had to drop off at office, not airport and Flexway rep drove us to the terminal.. very efficient once we found the office

France
Chevrolet Aveo
February 8, 2023

Pros: Nothing to like.

Cons: Everything, see above.

France
Jeep Patriot
February 5, 2023

Pros: Everything, the effectiveness 👍 and the kindness of the staff.

Slovenia
Chrysler Town and Country
February 4, 2023

Pros: Very friendly, hassle free, no additional unfair costs.

United States of America (USA)
Chevrolet Aveo
February 2, 2023

Pros: 1. Very friendly staff. 2. Good value for the car rental.

Cons: 1. The price we were quoted in US dollars was not honored, and they charged more than what they should have. 2. The tires on the car were almost completely bald, and the roads in the area are very rough. 3. There was no windshield wiper fluid in the car.

United States of America (USA)
Jeep Wrangler Rubicon
February 2, 2023

Pros: Alex was nice

Cons: Took over an hour for pickup at airport, car was filthy, on empty, missing license plates, missing rear view mirror.

United States of America (USA)
Chevrolet Aveo
February 1, 2023

Pros: Ricardo, Aurora & Jesus were SO great! My family & I really appreciated how kind, quick & professional these 3 were. Thank you so much for making our trip smoother & better than we hoped for! I’ll always come back to Flexways in the future.

United States of America (USA)
Chevrolet Aveo
January 31, 2023

Pros: The communication was bad and we were worried about how to drop off the car, in the end it worked out but the lack of communication until the last minute was anxiety inducing during our vacation.

Cons: I want my deposit back, I wasn't given info on how to get it. The car was delivered on EMPTY, we almost ran out of gas. The car was dirty (inside, it looked like it was splashed with mud/coffee on the ceiling) and had issues with some basic features like the USB

Canada
Chevrolet Sonic
January 31, 2023

Pros: Car was in very good condition and standard size as I ordered. Reps very friendly and helpful. Good contact w office via WhatsApp.

Cons: Over 90 minutes to pick up car. Agent was to pick me up and shuttle me to car depot. After a long delay I was told to meet on the roadway into the terminal. We did the paperwork on the trunk of the car. Internet kept dropping. One rep no English. They were servicing 2 cars so delay. Contract was blank and had to be filled in at the car by hand. Return drop took 1 hour. Delays making contact for 40 min despite timing updates to them. Finally told to leave car in a lot with the key in the wheel.

Canada
Chevrolet Aveo
January 29, 2023

Pros: Friendly staff

Cons: little difficult to meet reps.

United Kingdom
Nissan March
January 29, 2023

Cons: No car at airport they said they would drop it off at hotel the following morning at 9 am but did not arrive till miday then argued over the refund for the taxi from the airport which the office i spoke to when i was at the airport had agreed to pay

United Kingdom
Nissan March
January 27, 2023

Pros: The flexways agent was good at communicating with us. They contacted us before the collection and return of the car and were friendly and helpful when we met them

Ireland
Chevrolet Aveo
January 27, 2023

Cons: Could not find where to pick up the car and it ended up being in a dark public carpark. When dropping off the car the worker was 30mins late from agreed time. Car had no radio and had lots of dents and scratches. We had to call the supplier to get our deposit returned as they forgot. Still waiting on it 10 days later despite them saying they have issued it

Portugal
Chevrolet Aveo
January 25, 2023

Cons: The car was dirty. I rented a car more then 9 days ago and haven’t received the 450usd of deposit. They see the messages on WhatsApp and don’t reply. I’m waiting to receive my money back.

Belgium
BMW X4
January 22, 2023

Pros: The team is very flexible, responsive and helpful. They answer on WhatsApp even during the night. They are several people and if one does not respond, the others will assist. Very appreciated.

Cons: Both cars were not very clean and not very new.

United Kingdom
Dodge Attitude
January 14, 2023

Pros: Good service provided. Staff was pleasant and helpful. Professionals. The car was clean and sufficient for what we needed. Economic, we did over 500 Km with one fuel tank.

Cons: The car had not many extras, but was comfortable. If you need a car with more kits (cruise control, etc) might need to look for an upgrade, but we knew what we had booked, so no complaints on that front.

Mexico
Toyota Avanza
January 14, 2023

Pros: Really good!

Cons: All perfect!

United States of America (USA)
Nissan March
January 12, 2023

Cons: Check in check out delays, car condition.

United States of America (USA)
Chevrolet Spark
January 10, 2023

Pros: Greatly dislike it

Cons: Nobody showed up at the airport

United Kingdom
Volkswagen Vento
January 9, 2023

Pros: Direct contact available via WhatsApp and quick and efficient car drop off.

Cons: Initial contact and car collection arrangement was a bit confusing as there was multiple WhatsApp chats with at least 2-3 different people at once. But got there in the end and car was delivered to hotel's parking.

Italy
Nissan Versa
January 7, 2023

Pros: The efficience

Mexico
Chevrolet Aveo
January 5, 2023

Pros: Personal and friendly. Car was in good condition. No issues throughout the stay.

Cons: They were excellent. I will use them again.

Czech Republic
Nissan Versa
January 2, 2023

Pros: Except for what I mentioned as that I didn't like, everything was OK

Cons: I received info on where I should meet their driver at the airport to take me to the rental provider at the time of landing - no access wifi at the airport and no possibility to buy a Mezican sim card at the airport made me me troubles and delayed car take over by 1,5h. I can be helpful if the provider has also other branches around Yucatan. Car very poor in terms of extra options (no central lock, no boot opening from inside,..), quality far from EU stds (upholstery falling, difficult to open

United States of America (USA)
Chevrolet Aveo
December 30, 2022

Pros: Ricardo was incredibly helpful! I was having trouble connecting to WhatsApp when I landed (because I didn’t realize my roaming was turned off so make sure you turn it on when you land) and he called me from his personal phone to make sure I was able to find the driver. He also helped me navigate getting the car towed in Tulum the day I was supposed to bring the car back and made sure he was available to help every step of the way. Excellent customer service!

Ukraine
Chevrolet Spark
December 26, 2022

Pros: Fast, nobody force me to buy some unnecessary extras.

Cons: Would be better to have never cars

United States of America (USA)
Chevrolet Aveo
December 21, 2022

Pros: Once I found the representative in the airport parking lot the transaction was fairly easy and quick

Cons: biggest complaint was that someone was supposed to meet us at the door with our name on a piece of paper. It ended up being pretty difficult to locate the guys (had gone to wrong terminal supposedly) and it felt shady. My cell phone I was communicating with them was about to die. Once they arrrived it was much better.

United States of America (USA)
Chevrolet Spark
December 13, 2022

Pros: Staff was professional and friendly, coordinated to pick us up from airport, insurance was no-hassle no-upsell, reasonable price, met us at our hotel for car pickup, service was great

Cons: liked it all

Canada
Suzuki Ertiga
December 9, 2022

Pros: I would put all zeros if l could. We arrived in cancun to no rental car. Tried calling the number no one answered! Complete scam! Never got the car. Had to take a shuttle to our Airbnb and rented from a different company the next day.

United States of America (USA)
Nissan Versa
November 29, 2022

Cons: You didn’t mention in advance the terrible road situation near the airport. While the construction is not your fault, the extreme delay and complication that it causes needs to be mentioned to potential renters.

Puerto Rico
Nissan March
November 29, 2022

Pros: Agents were friendly and attentive.

Cons: Car was outdate, had a clonking noise and two hub caps felt off. The 1st shortly leaving the rental facility, 2nd 2 days later but was able to recover on the side of the road. One tire require continues air replenishment, during pick up, agent informed us that we had to purchase the tire at our own expense if tire place was not able to repair. It never came to that, we had insurance on vehicle.

Belgium
Toyota Avanza
November 29, 2022

Pros: the agent was very friendly and he waited for us while we had to wait a long time te get into the country

Cons: the fact we didn't get the car we originaly booked (see higher comment)

United Kingdom
Nissan Versa
November 28, 2022

Pros: Extremely friendly and willing to help, provided great advice for our holiday beyond just providing a car

Cons: Nothing

Czech Republic
Nissan Versa
November 26, 2022

Pros: All the communication with the central unit was done in English via WhatsApp.

Cons: Local staff in Cancun could not speak English. The car had the best year few years ago but managed all the potwholes in Yucatan, so finally O.K.

Sweden
Nissan March
November 22, 2022

Pros: Before and during the rental they were very responsive.

Cons: We had an issue with the tire and needed to change it/ buy a new one on our own. When we gave back the car, they didn't accept the tire and charged another 2000 MX Pesos, since them we are chasing them to get a proper invoice to reimburse the money from the extra insurance.

United States of America (USA)
Chevrolet Aveo
November 21, 2022

Pros: The option to purchase insurance ahead of time.

Cons: Nothing.

Chile
Chevrolet Aveo
November 19, 2022

Pros: Friendly staff and very kind.

Cons: Nothing

Netherlands
Nissan Versa
November 17, 2022

Pros: Fast, good communication, good price

Cons: didn't know how the radio was working (looks easy.. but it wasn't :))

Poland
Chevrolet Aveo
November 12, 2022

Pros: Everything was at high level.

Cons: No minuses

United States of America (USA)
Chevrolet Aveo
November 2, 2022

Pros: NOTHING

Cons: Its impossible to get ahold of anyone in your company. We will not be recommending your company on our travel website, nor to our customers, friends or family.

Israel
Jeep Patriot
October 19, 2022

Pros: A friendly English speaking agent with a high service attitude.

Cons: Small issues with the car.

United States of America (USA)
Nissan March
October 17, 2022

Pros: Friendly customer service

United States of America (USA)
Nissan Versa
October 14, 2022

Pros: Friendly service.

Cons: Agent was slightly late at pick-up and drop off. Waited about 15min each time.

Sweden
Citroen C3
October 14, 2022

Pros: Nothing

Cons: I was scammed because I received a much smaller car in shitty condition,

United Kingdom
Nissan March
October 6, 2022

Pros: Very good communication, nice and friendly staff. Good value for money.

Costa Rica
Toyota Hiace
October 3, 2022

Pros: Everything was great with the service!

United Kingdom
Nissan Versa
September 14, 2022

Pros: A very positive experience overall.

United Kingdom
Hyundai Elantra
August 30, 2022

Pros: Good value for money and friendly staff.

Cons: Pick up from the airport was awkward. We struggled to find the pick-up point and it took 1.5 hours to get through traffic to the offices. This was due to traffic issues though so not the company's fault, however, not what you need on arrival after a long flight.

United States of America (USA)
Suzuki Ertiga
August 29, 2022

Pros: They were real helpful by constant updates

United States of America (USA)
Chevrolet Aveo
August 18, 2022

Pros: I love that they reached out to me, very punctual and professional.

Cons: I just wish the security deposit wasn't so costly.. In any other country especially in the US is it about $200-250 to leave a deposit on a rental car. I already bought extra insurance on top of having third party insurance (Which Mexico requires) some rentals required deposits of $700-1500 that is completely unnecessary. That is literally the cost of rent

United States of America (USA)
Chevrolet Aveo
August 15, 2022

Pros: Price included all needed insurance. Good communication via what's app for the pickup. (I needed to be on airport wifi to get messages.)

Cons: Took at while to meet up at airport and the drive to the office was slow do to traffic and construction. Car was very basic. For example, passenger seat didn't recline.

United States of America (USA)
Chevrolet Beat
August 9, 2022

Pros: The gentlemen at the Cancun rental service were absolutely wonderful. There were not hidden fees or cost like I heard many people talk about. I got a great value for the car and they did a very thorough inspection of the car before to ensure I wouldn't be blamed for any previous dings.

Cons: N/A

Belgium
Hyundai Elantra
August 2, 2022

Cons: The fueltank wasn’t full when we get the car.

United States of America (USA)
Dodge Grand Caravan
July 29, 2022

Pros: Friendly and attentive

Cons: That they don’t have the office or reresentsive right at the airport

Portugal
Hyundai Elantra
June 28, 2022

Cons: Comments in my evaluation. The overall value: Service was pretty bad in all aspects. Besides that we had a terrible experience when we had a small accident even with Flexways and Discovery Cars coverage. The securiy company (ANA) and policy extorted the other driver who caused the accident. It took more than two hours to be released by police. Ease of finding: The staff was responsive but didn't solve my problems. Didn't change my car, take very long time to complete the checkin process, etc

Canada
Chevrolet Spin 5+2
June 15, 2022

Pros: Price were correct. Staff was polite, available, easy to contact.

Cons: No potential accomodation. They deal with local rental company that not only deal with Flexways, but for other companies. They offer other expensive insurances even if you take the full insurance kit at Flexways, it's not confortable to tell them that Glexways recommand me to say no to these extra local insurance.

Netherlands
Hyundai Elantra
June 14, 2022

Pros: They were very helpful and were thinking with us when we had some arguments about the car. They changed the car when we wanted to, without any extra cost.

Cons: We booked with a childchair, which wasn't there. They bought one but probably cheaper then the renting price for 3 weeks. It took them more than 1 hour to finish all the paperwork. It seemed as they were unprepared. When changed the car, we waited the whole day at hour hotel.

United States of America (USA)
Hyundai Elantra
June 10, 2022

Cons: It is subcontracted by premier car rental and they are headquartered in Argentina so communication with the company by phone is difficult. They prefer to use WhatsApp and I don’t. It took 2 hours to finally be on the road with the car. That being said however you can’t beat the price. Next time I think I’ll just be very proactive in communicating before my flight.

Israel
Chevrolet Spin 5+2
May 17, 2022

Pros: No car stereo no USB

United States of America (USA)
Hyundai Elantra
May 16, 2022

Pros: Very friendly and helpful

Cons: All of the problems were caused by DiscoverCars and not Flexway

Switzerland
Hyundai Elantra
May 8, 2022

Pros: Preisverhältnis top, exzellenter Service mit Kontakt per WhatsApp. Sehr zu empfehlen

United States of America (USA)
Hyundai Elantra
May 8, 2022

Pros: easy to find the car I want

Cons: its little difficult to find the airport pick up area and location of the rental car company

Uruguay
Hyundai Elantra
May 3, 2022

Pros: Nothing

Cons: You cannot rent cars that old and with that amount of kms. In my country, in Uruguay, it’s illegal to rent a car with more than 5 years.

Canada
Chevrolet Spin 5+2
April 13, 2022

Pros: Airport pickup

Cons: Took some time to find the pickup guy and checkin always take so damn long

United States of America (USA)
Chevrolet Spin 5+2
March 31, 2022

Pros: Service agent was super nice and helpful.

Cons: Instructions to pickup the car was not clear. We had to keep calling to confirm where our pickup person was. Had to wait for him. Why do I provide my flight details if you are not going to use them?

United States of America (USA)
Hyundai Elantra
March 4, 2022

Pros: Most pleasant pickup if a rental car in Mexico that I have ever had.

Czech Republic
Hyundai Elantra
February 22, 2022

Cons: They try to sell you the insurance (it costs 3 time the insurance already bought in the contract) when you have already one in the contract and is not honest. The car was having some sand and they charged me 10 euros (I cleaned in the morning with a professional cleaner). should not they clean the car everytime they rent to a new customer?

Switzerland
Hyundai Elantra
January 26, 2022

Pros: Very easy to deal with, great communication.

Cons: Pickup lasted forever (about 1h), car was in bad condition (old, malfunctioning security equipment, different makes of tires)

Croatia
Chevrolet Spin 5+2
January 20, 2022

Pros: All as stated in the offer. Thank you.

Cons: Nothing bad to mention.

United Kingdom
Hyundai Elantra
December 7, 2021

Pros: Really friendly and helpful, good value for money and always available

United States of America (USA)
VW Gol
May 28, 2021

Pros: I liked how translate they were when I picked up my rental and how easy the checkout process was.

Cons: The gentleman asked me to pay him $200MX extra just so that I could drop off the car 10 mins before opening, even though he had another couple already there picking up their rental.

Netherlands
VW Gol
May 23, 2021

Pros: Not expensive. Okay car. Everything with a contract

Cons: The resident was not easy to find and we got another car than we expected

Most Popular Car Rental Deals

Cancun Airport
Compact
Renault Kwid or similar
Renault Kwid
  • 5
  • 1
  • 5
  • A/C
  • Man.
Flexways
$16.89 / per day
Cancun Airport
Economy
Nissan March or similar
Nissan March
  • 4
  • 1
  • 5
  • A/C
  • Man.
Flexways
$16.97 / per day
Cancun Airport
Economy
Nissan March or similar
Nissan March
  • 4
  • 2
  • 4
  • A/C
  • Auto.
Flexways
$17.06 / per day
Cancun Airport
Compact
Ford Figo or similar
Ford Figo
  • 5
  • 1
  • 4
  • A/C
  • Auto.
Flexways
$17.17 / per day
Cancun Airport
Intermediate
Chevrolet Aveo or similar
Chevrolet Aveo
  • 5
  • 2
  • 4
  • A/C
  • Man.
Flexways
$17.26 / per day
Cancun Airport
Intermediate
Kia Forte or similar
Kia Forte
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Flexways
$17.35 / per day
Cancun Airport
Standard
Nissan Versa or similar
Nissan Versa
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Flexways
$17.44 / per day
Cancun Airport
Standard
Nissan Versa or similar
Nissan Versa
  • 5
  • 2
  • 4
  • A/C
  • Man.
Flexways
$17.44 / per day
Cancun Airport
Full-size
Chevrolet Cavalier or similar
Chevrolet Cavalier
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Flexways
$17.44 / per day
Cancun Airport
Economy
Chevrolet Spark or similar
Chevrolet Spark
  • 4
  • 1
  • 5
  • A/C
  • Man.
Flexways
$21.94 / per day
Cancun Airport
Compact
Nissan March or similar
Nissan March
  • 5
  • 1
  • 5
  • A/C
  • Man.
Flexways
$22.25 / per day
Cancun Airport
Intermediate
Nissan Versa or similar
Nissan Versa
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Flexways
$24.47 / per day
Cancun Airport
Intermediate
Dodge Attitude or similar
Dodge Attitude
  • 5
  • 2
  • 4
  • A/C
  • Man.
Flexways
$25.10 / per day
Cancun Airport
Compact SUV
Suzuki Vitara or similar
Suzuki Vitara
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Flexways
$37.03 / per day
Cancun Airport
Intermediate SUV
Changan CS35 or similar
Changan CS35
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Flexways
$38.11 / per day
Cancun Airport
Full-size Elite SUV
Jeep Patriot or similar
Jeep Patriot
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Flexways
$38.36 / per day
Cancun Airport
Standard SUV
Dodge Journey or similar
Dodge Journey
  • 7
  • 1
  • 5
  • A/C
  • Auto.
Flexways
$63.62 / per day
Cancun Airport
Standard SUV
Dodge Journey or similar
Dodge Journey
  • 7
  • 2
  • 5
  • A/C
  • Auto.
Flexways
$89.28 / per day
Cancun Airport
Premium Van
Toyota Sienna or similar
Toyota Sienna
  • 8
  • 3
  • 5
  • A/C
  • Auto.
Flexways
$113.24 / per day
Cancun Airport
Oversized Van
Nissan Urvan or similar
Nissan Urvan
  • 15
  • 5
  • 4
  • A/C
  • Man.
Flexways
$131.74 / per day
The above prices are only approximate and were last updated at 13:09 on 2024-06-17. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 565.00 - € 1495.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 21 years.
A Young driver fee is not applied.

Maximum rental age is 70 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

The driver license must be written in Latin alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Optional extras and services

Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

It is allowed to add up to 2 additional drivers.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.

Pick-up & Drop-off
Mon:  06:00 - 22:00
Tue:  06:00 - 22:00
Wed:  06:00 - 22:00
Thu:  06:00 - 22:00
Fri:  06:00 - 22:00
Sat:  06:00 - 22:00
Sun:  06:00 - 22:00

Top Suppliers at Cancun Airport

Enterprise
Enterprise
Very good 8.7 / 55 reviews
+529988818767
INTERNATIONAL AIRPORT
$47 - $139
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Avis
Good 7.8 / 163 reviews
+529988860221
Carretera Cancún Chetumal Km 22 Terminal 2 Aeropuerto Internacional, 77565 Cancún, Q.R.
$42 - $344
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Alamo
Good 7.7 / 97 reviews
+529988860100
Carretera Cancún-Chetumal Km 22, 77565 Cancún
$40 - $126
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
National
Good 7.6 / 63 reviews
9988818767
INTERNATIONAL AIRPORT, COUNTER
$44 - $132
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Goldcar
Goldcar
Good 7.6
+523331224758
Zona de Arrendadoras EN
Working hours
Mon:06:00-23:30
Tue:06:00-23:30
Wed:06:00-23:30
Thu:06:00-23:30
Fri:06:00-23:30
Sat:06:00-23:30
Sun:06:00-23:30
Street Rent A Car
Street Rent A Car
Good 7.5
+529988921158
Aeropuerto Cancun, Cancun
$35 - $172
Working hours
Mon:00:00-23:45
Tue:00:00-23:45
Wed:00:00-23:45
Thu:00:00-23:45
Fri:00:00-23:45
Sat:00:00-23:45
Sun:00:00-23:45
SIXT
Good 7.4 / 177 reviews
+529988862427
Carretera Cancun-Tulum Km 17, Parque Logístico Apq, Unidad 6
$40 - $182
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Finalrentals
Finalrentals
Good 7.4
+529982536112
Cancun International Airport, Carr. a Aeropuerto Cancún, 77500 Cancún, Q.R.
Working hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59