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Flexways at Cancun Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: They picked us up on time. Theirshuttle service was good.
Cons: The car was empty on fuel when we picked up. The service desk representative charged us 2x the amount we were signed up for.
Pros: nothing at all...I contacted management about all of the above issues as they were happening but got no help...
Cons: Everything...management blamed me for everything. this was a road trip for 2 women and a baby and turned out to be a disaster solely due to the car that was rented to me. 9 yrs old...no charger, no air, would only go 30 mph and then total transmission failed...advised it was all my fault when I never hit anything or wrecked the car.
Pros: They answered us a few minutes after we landed so we did not loose any time with getting the information concerning pick up.
Cons: None, it was easy
Pros: Car was in fine condition
Cons: Hard to find an agent/ get the car (took over 1hr) It's not rented through flexways, but through infinity who was suggesting to get their own insurance on top of the one already purchased. Made for a stressful discovery. Posting said it was AT the airport, but it was a shuttle to an off-site location
Pros: very honest, I thought I had damaged the car so they could've easily made me pay but told me the damage was already there
Cons: was confused by the different company names I was dealing with: Flexways, Infinity Car, NÜ Rentals.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 70 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 2 additional drivers.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Pick-up & Drop-off
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