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Flexways at Cancun Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: We ended up canceling our reservation due to very poor assistance we waited un around 2 hours for them to pick up us from the airport, office didn’t feel helpful at all. Overall bad service please check companies and request better service from them.
Pros: Drop was incredibly fast and easy. I was worried about them inspecting the car and based on the pick up that it would take a long time. That was not the case at all! They were ready to meet us, give us back the deposit, and drive us to the airport. Super fast and helpful!
Cons: The driver went to the wrong terminal to pick us up from the airport to take us to the car rental office. This caused a lot of headache and phone calls and after a big day of travel it was difficult to start our drive so late. I imagine it was an honest mistake.
Pros: Th return went smooth because of all the time I spent complaining
Cons: Everything else
Pros: nothing
Cons: it took 3 hours to get the contract at the service station. No punctual pick up at airport, almost 2 hours waiting after a long flight
Pros: Not a lot unfortunately
Cons: An hour late collecting us, tried to threaten us into buying insurance even we had full coverage through Discover (they said we'd be arrested if we were stopped), the car was in awful condition and was filthy, the tank was not full as promised. Generally a very stressful and uncomfortable interaction.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 70 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express.
Cash, Cheques, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 2 additional drivers.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Pick-up & Drop-off
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