Cancun Airport (CUN), Cancun, Mexico
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Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Alamo at Cancun Airport

Carretera Cancún-Chetumal Km 22, 77565 Cancún
0052 998 886 0100
Pick-up instructions
From domestic arrivals Terminal 2: the Alamo counter is located in the baggage claim area in front of the baggage band. From International arrival Terminal 2: the Alamo counter is located in the customs area on the right of the exit door. From Terminal 3: the Alamo counter is located in the customs zone across from exit doors. Once you pick your luggage up, please walk up to the rental area where you can find our counter. A National Enterprise Alamo representative will provide your the instructions to pick the shuttle service up, taking you to the branch so you can take your vehicle
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Denmark
Nissan Versa
March 1, 2024

Pros: Quick, easy and good service both at pick-up and drop-off. No issues with the car.

Cons: None.
United Kingdom
Chevrolet Aveo
February 19, 2024

Pros: Easy pick-up process with all optional additions explained clearly. Convenient shuttle from and to the airport terminal. Friendly staff. The type of car was as requested.

Cons: The car was older than I would have expected for a rental car.
Portugal
Nissan Kicks
February 12, 2024

Pros: attention at the desk

Cons: Price and car was a bit used (over 100.000 km)
Slovakia
Mitsubishi Xpander
January 13, 2024

Cons: We reserved two cars and we didnt get any…they simply didnt have anything for us prepared and we had to arrange dor different rental which cost us triple the price
Netherlands
Mitsubishi Xpander
January 7, 2024

Pros: My car was given to other customer and I had to look for alternatives with other companies

Cons: My car was given to other customer and I had to look for alternatives with other companies
Denmark
Nissan X-Trail
January 3, 2024

Pros: Absolutely nothing, they didn't have a car for us when we came to pick up

Cons: Absolutely nothing, she dind not want to help us at all and if we wanted to speak with her boss we had to call her ourselves, would not let us lend her phone, newer witnessed so bad service before
Belgium
Nissan X-Trail
December 17, 2023

Pros: At Alamo they were very correct. Upon receiving the vehicle, I was given adequate explanation. They certainly were not too pushy for additional insurance. I did not take this one since I had already taken the all-in from Discover Cars. Noting the damage present on the vehicle was done very correctly. The return of the car also happened very smoothly.

Cons: The vehicle was correct in terms of cleanliness even though it could have been a little better. Too bad about the smell that was somewhat in the vehicle.
France
Chevrolet Captiva
November 29, 2023

Pros: I reserved a car with 7 seats and when i arrived at the desk there was no 7 seats cars available!!! They send me to another company!
Italy
Mitsubishi Xpander
September 10, 2023

Pros: Excellent service: even if our flight had a delay of more than 4 hours and we arrived during the night staff was incredibly kind and efficient in picking us at the airport and during all the rental procedure. Since the car I rent from the site was too big for my needs, we easily agreed to get another car from the same category but a little bit smaller.There were no problem for the extra coverage (I stipulated it with discovercars and they didn't questioned). No problem either with the drop off.

Cons: Nothing.
United Kingdom
Nissan Versa
July 2, 2023

Pros: Alamo was quick and ready. We read a lot of negative reviews for car rental companies in general in Cancun, so decided to pay a premium to rent with Alamo. Dealing with them was very assuring.

Cons: I think the process charged could be a bit more competitive.
Belgium
Nissan Versa
June 19, 2023

Pros: I went to the wrong office for pickup (my own fault), but the Alamo representative (Fernando) was super helpful and managed to change the reservation and get me a brand new car delivered in 30 minutes.
Germany
Jeep Renegade
April 29, 2023

Cons: The pick up took too long, especially since I provided all data beforehand
Netherlands
Nissan Versa
April 2, 2023

Pros: Fast pick up car and drop off. Easy and good service.
Portugal
Volkswagen Golf
March 27, 2023

Pros: I shall notice that your operators Karla on the check in and Branden on the check out were really competent and very very professionals and kind!
Czech Republic
Nissan Versa
March 15, 2023

Pros: Vzhledem k tomu, že půjčovna je kousek od letiště, tak nás velice rychle na letišti vyzvedli, dovezli do půjčovny, a při vrácení opět bez problémů. Měli jsme připojištěné vozidlo na střední pojistku což bohatě stačí, sice stála navíc 200 dolarů, ale při vrácení auta téměř neprohlížei. Jinak celkový dojem velice dobrý.

Cons: Statší typ vozidla a vzhledem ke skutšnosti, že jsou ve městech všude dost veliké a časté zpomalovací prahy tak auto s nájezdem 100 tis km bylo trochu " vytlučené". Ale toto není chyba půjčovny.
United Kingdom
Nissan March
February 9, 2023

Pros: Staff at pick up were good . We dropped hire car off at different location in Playa Carmen , and the staff were exceptionally helpful especially a chap called Victor.
Netherlands
Kia Sedona
September 16, 2022

Pros: Good service of Daniël

Cons: Car was not clean enough
Slovenia
Nissan March
November 16, 2021

Pros: fast service.

Cons: they charged me fuel. in advanced. I did not know that they will charge me.
Turkey
VW Golf
May 21, 2021

Pros: Perfect English speaker at the counter. Pretty fast operations.
Show more

Most Popular Car Rental Deals

Cancun Airport
Mini
Chevrolet Spark or similar
Chevrolet Spark
  • 5
  • 1
  • 5
  • A/C
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Alamo
$56.59 / per day
Cancun Airport
Mini
Chevrolet Spark or similar
Chevrolet Spark
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Alamo
$56.64 / per day
Cancun Airport
Economy
Nissan March or similar
Nissan March
  • 5
  • 1
  • 4
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Alamo
$56.71 / per day
Cancun Airport
Economy
Nissan March or similar
Nissan March
  • 5
  • 1
  • 4
  • A/C
  • Auto.
Alamo
$56.74 / per day
Cancun Airport
Economy
Nissan March or similar
Nissan March
  • 5
  • 1
  • 4
  • A/C
  • Man.
Alamo
$56.74 / per day
Cancun Airport
Economy
Nissan March or similar
Nissan March
  • 5
  • 1
  • 4
  • A/C
  • Auto.
Alamo
$56.79 / per day
Cancun Airport
Standard
Volkswagen Clasico or similar
Volkswagen Clasico
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Alamo
$57.68 / per day
Cancun Airport
Standard
Volkswagen Virtus or similar
Volkswagen Virtus
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Alamo
$57.68 / per day
Cancun Airport
Compact
Chevrolet Aveo or similar
Chevrolet Aveo
  • 5
  • 1
  • 4
  • A/C
  • Auto.
Alamo
$57.68 / per day
Cancun Airport
Compact
Chevrolet Aveo or similar
Chevrolet Aveo
  • 5
  • 1
  • 4
  • A/C
  • Man.
Alamo
$57.68 / per day
Cancun Airport
Compact
Chevrolet Aveo or similar
Chevrolet Aveo
  • 5
  • 1
  • 4
  • A/C
  • Auto.
Alamo
$57.68 / per day
Cancun Airport
Compact
Chevrolet Aveo or similar
Chevrolet Aveo
  • 5
  • 1
  • 4
  • A/C
  • Man.
Alamo
$57.68 / per day
Cancun Airport
Intermediate
Nissan Versa or similar
Nissan Versa
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Alamo
$58.63 / per day
Cancun Airport
Intermediate
Nissan Versa or similar
Nissan Versa
  • 5
  • 2
  • 4
  • A/C
  • Man.
Alamo
$58.63 / per day
Cancun Airport
Intermediate
Nissan Versa or similar
Nissan Versa
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Alamo
$58.63 / per day
Cancun Airport
Intermediate
Nissan Versa or similar
Nissan Versa
  • 5
  • 2
  • 4
  • A/C
  • Man.
Alamo
$58.63 / per day
Cancun Airport
Full-size
Volkswagen Jetta or similar
Volkswagen Jetta
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Alamo
$59.58 / per day
Cancun Airport
Full-size
Volkswagen Jetta or similar
Volkswagen Jetta
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Alamo
$59.58 / per day
Cancun Airport
Full-size
Volkswagen Jetta or similar
Volkswagen Jetta
  • 5
  • 2
  • 4
  • A/C
  • Man.
Alamo
$59.58 / per day
Cancun Airport
Compact SUV
Nissan Kicks or similar
Nissan Kicks
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Alamo
$61.46 / per day
Cancun Airport
Intermediate SUV
Jeep Renegade or similar
Jeep Renegade
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Alamo
$68.08 / per day
Cancun Airport
Standard SUV
Nissan X-Trail or similar
Nissan X-Trail
  • 4
  • 3
  • 5
  • A/C
  • Auto.
Alamo
$70.92 / per day
Cancun Airport
Intermediate Regular Cab Pickup
Mitsubishi L200 or similar
Mitsubishi L200
  • 5
  • 4
  • 4
  • A/C
  • Man.
Alamo
$85.11 / per day
The above prices are only approximate and were last updated at 14:37 on 2024-04-24. Prices may vary based on the booking dates, length of rental, and car class.

Cancun Airport (CUN), Cancun, Mexico

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 935.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability, VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

Maximum rental age is 75 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express.

Cash, Debit cards, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.


Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 30 days.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.

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Goldcar
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Finalrentals
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Good 7.4
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Budget
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Europcar
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Flexways
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Dollar
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Poor 5.5 / 208 reviews
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  1. Car Rental
  2. Mexico
  3. Cancun
  4. Cancun Airport
  5. Alamo
 
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