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America Car Rental at Cancun Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Fast check in & check out
Cons: The car was below average. The direction of the car wasn't good, always pulling to the left. No electric window (we are in 2023 for a car that cost as much as renting in Canada) No cover for the trunk, so if you leave luggage in the trunk everyone can see. For gas you leave it as you take it. In my case it was below 1/4... average to start your trip. The agent told me to only use Supreme gas... It's Nissan March not a Mini Cooper. And be ready, petrol in Mexico is EXPENSIVE.
Pros: Worse company ever.
Cons: Stole my money
Pros: very quick. polite. car was good even if it had some dings.
Cons: Nothing really,. the problem was with Discovery Cars that did not disclose the full price of the insurance. It is not complicated to do!
Pros: nothing
Cons: They switched cars, it is far away from the airport and once you get there the force insurance on you even though i bought the extended insurance from discover cars. My $70 went to $288 additional for the insurance. Every person at the counter was saying the same thing, everyone was scammed. Too far away from the airport to go back and do anything about it. I took pictures of everything because I knew they would try to find something to collect insurance and charge me more but it was good.
Pros: The shuttle to take us back to the airport was fast.
Cons: It took so long for the shuttle to come get us and it took even longer to get our car.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin, English alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, flight information.
Renters from the following country(ies): United Kingdom must provide the following documents: ID with photo in order to collect the car.
It is possible to pay and leave the deposit only with the following payment methods: Discover, MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
The following payment methods are accepted: Discover, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Information on the exact fee amount is available by request.
Crossing the border is not allowed if the vehicle was picked up in Merida. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Pick-up & Drop-off
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