Cancun Airport (CUN), Cancun, Mexico
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Driver's country of residence is United States of America (USA) and age is 30-65
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Hertz at Cancun Airport

Chetumal 22, Airport, 75220 Cancún
0052 018 007 095 000
Pick-up instructions
The representative will be waiting at the car rental desk located in Terminal.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Chevrolet Aveo
February 25, 2024

Cons: All the extra charges. Car was scrappy. Service tool forever.

United States of America (USA)
Nissan Kicks
January 22, 2024

Pros: Nothing - they pressure you to get the local insurance and due to language barrier they don’t offer transparent reasoning as to why you need additional insurance or if it’s required.

Cons: a lot of the business practice is misleading - they pressure you to get the local insurance and due to language barrier they don’t offer transparent reasoning as to why you need additional insurance or if it’s required.

United States of America (USA)
Nissan Kicks
January 7, 2024

Pros: It totally let me down. The counter guy didn’t honor my rental Price. They run hertz like mafia in Cancun. 3 more people were so upset at the counter people.

Cons: They changed the price from 150 to 1100 in Cancun. I declined.

United States of America (USA)
Nissan Kicks
December 20, 2023

Pros: I did not get the car I paid for. Insurance was a rip off. No mention of the hidden insurance cost in Cancun. This was in Addition to the insurance purchased during booking online. Worst experience renting a car.

Cons: I did not get the car I paid for. Insurance was a rip off. No mention of the hidden insurance cost in Cancun. This was in Addition to the insurance purchased during booking online. Worst experience renting a car.

United States of America (USA)
Renault Stepway
December 10, 2023

Cons: I did not like being pressured to pay more and more and more. If I select a price online for my reservation, I expect to pay that and nothing more.

United States of America (USA)
Nissan Kicks
September 12, 2023

Pros: The car ran.

Cons: The agent was hideous and when I told him the 3x price increase was a scam he got so angry he made me resign my name on all documents bc he didn't approve of MY signature. Are you kidding me? This is after I called AmEx and they explained to him that they cover the insurance he said was mandatory. Instead I had to pay 3x what I was originally quoted. Honestly, this is garbage behavior. But the good news for me is that I am a travel journalist who can now go on TV across the US and warn everyone!

United States of America (USA)
Nissan Kicks
August 31, 2023

Pros: Good

Cons: My wife and I felt ripped off after we paid the insurance which was mandatory and was not mentioned on the website.

United States of America (USA)
Renault Stepway
August 20, 2023

Pros: Nothing. It was terrible.

Cons: Hated it.

United States of America (USA)
Renault Kwid
August 10, 2023

Pros: They trick you into paying more. I booked on discover for 4 days with full coverage insurance and was told I had to buy addl insurance at hertz costing my over $600 for a 4 day car rental. A compact car.

Cons: Nothing I felt tricked but needed to get on with my vacation. Was a bad way to start and will never use hertz again

United States of America (USA)
Volkswagen Vento
August 10, 2023

Pros: Friendly staff

Cons: Car could have been better. Headlights were poor, oil change service indicator on the whole trip, lots of dings and scratches on the car.

United States of America (USA)
Volkswagen Jetta
August 6, 2023

Pros: Nothing

Cons: I was completely ripped off. I thought I was booking a vehicle and when I arrived to pick up the car, they told me this was just the taxes for The reservation and charge me an additional $1,400.

United States of America (USA)
Chevrolet Cavalier
August 3, 2023

Pros: Hertz in Mexico is a sham. They ripped me off with the insurance package and I had to negotiate from a ridiculous price down. Very unsavory

United States of America (USA)
Chevrolet Aveo
August 3, 2023

Pros: I have always respected Hertz, but its representative or agents or licensees in Cancun are not of the same integrity level that I have always seen from Hertz in the United States.

Cons: The whole game or scam dealing with “mandatory Mexican rental car insurance left a real bad taste in my mouth and my respect for Hertz has been greatly diminished.

United States of America (USA)
Chevrolet Aveo
August 2, 2023

Pros: They were easy to find

Cons: They literally held me hostage. "You have to buy the car if there is a scratch on it, or, just get this $700 insurance policy" - what a scam! I'll never do this company again.

Canada
Nissan Kicks
July 4, 2023

Pros: Nothing

Cons: Everything

United States of America (USA)
Volkswagen Vento
June 4, 2023

Pros: Nothing

Cons: Awful service. Waited over an hour for the car, which was a replacement for the vehicle we had reserved online. Rental price was increased nearly $75/day due to original vehicle being “unavailable”

United States of America (USA)
Nissan Kicks
June 2, 2023

Cons: The car rental company charges an additional fee for mandatory liability insurance in Mexico, which is not included in the original quote provided during booking. This unexpected charge, amounting to $150 above the initial booking price, can come as a surprise and leave travelers in a difficult situation, as finding an alternative rental at that point becomes impractical.

United States of America (USA)
Chevrolet Aveo
June 1, 2023

Pros: Very little

Cons: The car I reserved was rented out to someone else. The car I received was manual and I reserved an automatic. The car costed more than what I was quoted. I was lied to and overcharged for the insurance. The car did not lock when I was not inside it.

United States of America (USA)
Renault Stepway
April 23, 2023

Pros: Return drop off service was fantastic, and speedy @ Cozumel Airport.

Cons: Pickup was off location, felt like a car dealership, very pushy, extra fees tried to be added on and sold. Was promised car in 20 mins and car was not ready until and hour later. Entire rental ordeal was 3x the amount in USD, took over 2 hours and was very stressful.

United States of America (USA)
Renault Stepway
March 10, 2023

Cons: I reserved for 250$ but they scammed me and charged a total of 900$. Complete waste of money and extortion. I'm a presidential circle member and I love using hertz in USA but never going through hertz in Mexico.

United States of America (USA)
Renault Stepway
March 6, 2023

Pros: Customer service. Relative ease of pick up and dropoff. Nice car.

United States of America (USA)
Nissan Kicks
March 2, 2023

Pros: I got a car to drive around.

Cons: The process. Wow it was long and extensive to get one and to drop it off. I purchased insurance at the time of renting only to find out that it didnt cover anything in mexico. That sucked. I also felt mislead a few times at the hertz rental place. they sent me to a lady who acted as a Hertz representative only to realized she was a tourist promoter. It was extremely deceiving.

United States of America (USA)
Chevrolet Beat
January 6, 2023

Pros: Pick up was easy. I appreciated that the representative spoke quite a bit of english.

Cons: Drop off was challenging. There weren't enough representatives and they couldn't keep track of which cars arrived in which order. It was more chaotic than I expected.

United States of America (USA)
Nissan Kicks
January 1, 2023

Cons: We were forced to repurchase insurance through Hertz! Total rip off

United States of America (USA)
Nissan Kicks
December 31, 2022

Pros: Nothing

Cons: They charged me 3 times the money until I refused to signed the papers. This is a big scam.

United States of America (USA)
Chevrolet Trax
December 29, 2022

Pros: Fear mongering to sell more insurance.

United States of America (USA)
Nissan Kicks
December 17, 2022

Pros: Not much at all . Felt I got lied to .

Cons: Not much felt I was lied to

United States of America (USA)
Chevrolet Trax
September 3, 2022

Pros: Nothing

Cons: I wouldn't rent front Hertz at Cancun Airport. The representatives insisted we had to buy Mexico insurance even though we had CDW through our Cc. Our car price went up from 244 to 529 USD. They didn't even take the Discover Cars 50USD into account. My cousin was able to rent from another rental company for 120 USD only and she had her car for 5 days and the same CDW that we had.

United States of America (USA)
VW Jetta
September 3, 2022

Cons: False advertising. Prices listed online were half of what it cost to eventually get the car. Discover cars also did not deliver on its service.

United States of America (USA)
Nissan Kicks
August 29, 2022

Pros: Nothings

Cons: They're thiefs. Dishonest and bad experience overall.

Switzerland
VW Jetta
January 8, 2022

Cons: Long sales discission on additional insurance protection. Explanations not transparent and hard to follow. Increased rental costs significantly over booked costs.

United States of America (USA)
VW Vento
December 29, 2021

Pros: Lady was aggressive and would not listen when I told her third party liability insurance was already included in the price.

Cons: Do not rent from here - scam to charge you an additional $1,000 for insurance. Say it’s required by law.

United States of America (USA)
Chevrolet Spark
December 14, 2021

Pros: Car was relatively clean. Drop off process was OK.

Cons: I was warned and warned but didn't listen. The Hertz representative at the desk refused to give me the car without buying unnecessary insurance, despite my repeated refusal and offer to leave a deposit (I had Third Party insurance from Discover). Both my girlfriend and I are lawyers, we asked for proof that we needed this alleged additional insurance. After 45 minutes I said I will pay another $70 just to get out of here (down from the $230 he wanted). That was enough. Scam.

Canada
Nissan Versa
December 11, 2021

Cons: We got scammed in Cancun

United States of America (USA)
VW Vento
December 10, 2021

Pros: Hertz sent me to thirty who then forced me to pay double by the time you added the minimal insurance. I returned it after one day and went right next door to Europcar who got me in the same exact car with full coverage insurance for the original price I booked with discover cars

Cons: Scam

United States of America (USA)
Volkswagen Vento
April 14, 2021

Cons: The experience with Hertz was HORRIBLE! The line to get the car was incredibly long. They didn't have the category of car I reserved so they gave me a larger car and made me return it the next day to get another car. They said I could go to a Hertz closer to where I was staying between 12 and 4pm. I went twice and they didn't have a car to switch out. So I had to go to the Hertz back at the airport where they said they didn't have a car to switch out. It was a disaster!

Mexico
Dodge Journey
April 13, 2021

Pros: NA

Cons: The charge for the insurance was more than double of the rental rate. The car was in a very bad shape. At the return they wanted to make charges related with car key

Mexico
Dodge Journey
April 13, 2021

Pros: Nothing important

Cons: The insurance was more than double of the rental rate. The car was old and in a very bad condition. When I returned the car, they were trying to charge 250 usd for the car key since wasn't working from the beginning

United States of America (USA)
Volkswagen Vento
April 13, 2021

Pros: Provided that car that we reserved. Clean car.

Cons: Took over 1hour to pick up the car. Told that: 1) the car we reserved was not avail and offered a free upgrade, 2) the ins we paid was not valid or applicable. We would need to pay for added coverage $26/day, 3) I wouldn't accept the added coverage, said I have to provide a USD$3000 deposit. After declining the additional coverage, they provided the exact car that I reserved (it was not sold out), deposit $350. If I paid the added coverage, would have I got the "free" upgrade?

United States of America (USA)
VW Polo
April 11, 2021

Cons: this experience was such a disaster that i would recommend you take Hertz off your website - at least in Cancun if not everywhere. We waited in total almost 20 full hours for our car and every step if was painstakingly difficult. Plus they did not want to make good on most of the contract - we had to fight for every thing that was printed in it from price to car type to insurance to deposit. it was insane.

United States of America (USA)
VW Tiguan
April 11, 2021

Pros: Nice car

Cons: 1.5 hours in line, then charged 2.5 times the quote.

United States of America (USA)
Dodge Grand Caravan
April 6, 2021

Pros: Hertz Cancun overcharged and has not returned my deposit

Cons: Spent over an hour with the agent. The price was far greater than the quote from Discovery. Will not rent from Hertz Cancun again

Belgium
Jeep Patriot
January 21, 2021

Pros: nothing. It was a despicable experience!

Cons: We arrived and had to wait for in a queue for 45 minutes so that someone would tell us they didn't have a car for us. We were told to go to a rental location in the city the next day and that a car would be ready then but they again didn't have a car. We had to pay ourselves for the taxi to go back to the airport where the joke continued. No car available. We had to negotiate with them for 1h in order to get a car and it was the smallest they had, a Nissan March instead of a SUV for 5 people.

Poland
Dodge Attitude
January 15, 2021

Pros: The New Hertz company is an ordinary scammer

United Kingdom
VW Jetta
January 15, 2021

Pros: absolutely nothing

Cons: the delays and the lies and the terrible service

Spain
Jeep Patriot
January 14, 2021

Pros: Quick drop-off

Cons: Bad service, tought agent. The prepaid car was not available when I arrived. They argued that I was one hour late (it was true) and that it is like a flight, if you are not on time, it leaves. I insisted that it is like a prepaid hotel room, you have even if you are late. I felt powerless and helpless. I kept on insisted that I needed a car and that I had already paid for it. After two hours they gave me a car.

Poland
Chevrolet Aveo
January 12, 2021

Cons: The manipulated me into additional charges by providing untrue information and provided a car in a much lower standard promising to change it the next day but then refusing at 3 attempts

Switzerland
Jeep Patriot
December 19, 2020

Pros: car return was very efficient

Cons: - Agent tried to sell additional insurance by obviously not telling the truth ("this additional insurance is required by law in Mexico and it is my responsibility if I don't buy the additional coverage). - the car which was offered online (Jeep Patriot) was not available (Hertz Cancun don't even have this car anymore for rent since 2 years - a much cheaper car was rented in the end.

Germany
Jeep Patriot
December 11, 2020

Cons: Promised car was not delivered

Most Popular Car Rental Deals

Cancun Airport
Economy
Nissan March or similar
Nissan March
  • 5
  • 4
  • 4
  • A/C
  • Man.
Hertz
$40.10 per day
Cancun Airport
Compact
Chevrolet Spark or similar
Chevrolet Spark
  • 5
  • 2
  • 4
  • A/C
  • Man.
Hertz
$40.12 per day
Cancun Airport
Compact
Chevrolet Aveo or similar
Chevrolet Aveo
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Hertz
$40.16 per day
Cancun Airport
Intermediate
Renault Kwid or similar
Renault Kwid
  • 5
  • 2
  • 5
  • A/C
  • Man.
Hertz
$40.53 per day
Cancun Airport
Economy
Chevrolet Beat or similar
Chevrolet Beat
  • 4
  • 1
  • 4
  • A/C
  • Man.
Hertz
$41.40 per day
Cancun Airport
Compact
Chevrolet Beat or similar
Chevrolet Beat
  • 4
  • 2
  • 4
  • A/C
  • Man.
Hertz
$41.43 per day
Cancun Airport
Compact
Mitsubishi Mirage or similar
Mitsubishi Mirage
  • 4
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$41.46 per day
Cancun Airport
Intermediate
Renault Kwid or similar
Renault Kwid
  • 5
  • 2
  • 5
  • A/C
  • Man.
Hertz
$41.85 per day
Cancun Airport
Intermediate
Mitsubishi Mirage or similar
Mitsubishi Mirage
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Hertz
$42.28 per day
Cancun Airport
Intermediate
Chevrolet Aveo or similar
Chevrolet Aveo
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$43.72 per day
Cancun Airport
Standard
Chevrolet Onix or similar
Chevrolet Onix
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$46.52 per day
Cancun Airport
Standard
Volkswagen Vento or similar
Volkswagen Vento
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$48.26 per day
Cancun Airport
Full-size
Chevrolet Cavalier or similar
Chevrolet Cavalier
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$50.70 per day
Cancun Airport
Full-size
Chevrolet Cavalier or similar
Chevrolet Cavalier
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$52.75 per day
Cancun Airport
Economy
Nissan March or similar
Nissan March
  • 5
  • 4
  • 4
  • A/C
  • Man.
Hertz
$53.68 per day
Cancun Airport
Compact
Chevrolet Spark or similar
Chevrolet Spark
  • 5
  • 2
  • 4
  • A/C
  • Man.
Hertz
$53.73 per day
Cancun Airport
Compact
Chevrolet Aveo or similar
Chevrolet Aveo
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Hertz
$53.75 per day
Cancun Airport
Intermediate
Renault Kwid or similar
Renault Kwid
  • 5
  • 2
  • 5
  • A/C
  • Man.
Hertz
$54.19 per day
Cancun Airport
Intermediate
Mitsubishi Mirage or similar
Mitsubishi Mirage
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Hertz
$56.23 per day
Cancun Airport
Premium
MG 5 or similar
MG 5
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Hertz
$59.28 per day
Cancun Airport
Premium
Volkswagen Jetta or similar
Volkswagen Jetta
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$59.83 per day
Cancun Airport
Standard
Chevrolet Onix or similar
Chevrolet Onix
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$61.18 per day
Cancun Airport
Intermediate SUV
Renault Stepway or similar
Renault Stepway
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Hertz
$63.00 per day
Cancun Airport
Economy
Nissan March or similar
Nissan March
  • 5
  • 4
  • 4
  • A/C
  • Man.
Hertz
$65.34 per day
Cancun Airport
Compact
Chevrolet Spark or similar
Chevrolet Spark
  • 5
  • 2
  • 4
  • A/C
  • Man.
Hertz
$65.39 per day
Cancun Airport
Compact
Chevrolet Aveo or similar
Chevrolet Aveo
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Hertz
$65.43 per day
Cancun Airport
Intermediate SUV
Renault Stepway or similar
Renault Stepway
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Hertz
$65.90 per day
Cancun Airport
Intermediate
Renault Kwid or similar
Renault Kwid
  • 5
  • 2
  • 5
  • A/C
  • Man.
Hertz
$66.05 per day
Cancun Airport
Full-size
Chevrolet Cavalier or similar
Chevrolet Cavalier
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$66.05 per day
Cancun Airport
Intermediate
Mitsubishi Mirage or similar
Mitsubishi Mirage
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Hertz
$68.97 per day
Cancun Airport
Standard SUV
Dodge Journey or similar
Dodge Journey
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Hertz
$71.20 per day
Cancun Airport
Standard SUV
Nissan Kicks or similar
Nissan Kicks
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Hertz
$74.68 per day
Cancun Airport
Economy
Nissan March or similar
Nissan March
  • 5
  • 4
  • 4
  • A/C
  • Man.
Hertz
$75.74 per day
Cancun Airport
Compact
Chevrolet Spark or similar
Chevrolet Spark
  • 5
  • 2
  • 4
  • A/C
  • Man.
Hertz
$75.78 per day
Cancun Airport
Compact
Chevrolet Aveo or similar
Chevrolet Aveo
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Hertz
$75.83 per day
Cancun Airport
Standard
Chevrolet Onix or similar
Chevrolet Onix
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$76.03 per day
Cancun Airport
Premium
MG 5 or similar
MG 5
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Hertz
$76.32 per day
Cancun Airport
Intermediate
Renault Kwid or similar
Renault Kwid
  • 5
  • 2
  • 5
  • A/C
  • Man.
Hertz
$76.46 per day
Cancun Airport
Intermediate
Mitsubishi Mirage or similar
Mitsubishi Mirage
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Hertz
$79.36 per day
Cancun Airport
Intermediate SUV
Renault Stepway or similar
Renault Stepway
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Hertz
$80.40 per day
Cancun Airport
Full-size
Chevrolet Cavalier or similar
Chevrolet Cavalier
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$83.01 per day
Cancun Airport
Standard
Chevrolet Onix or similar
Chevrolet Onix
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$86.44 per day
Cancun Airport
Standard SUV
Dodge Journey or similar
Dodge Journey
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Hertz
$89.97 per day
Cancun Airport
Full-size
Chevrolet Cavalier or similar
Chevrolet Cavalier
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$93.41 per day
Cancun Airport
Premium
MG 5 or similar
MG 5
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Hertz
$97.28 per day
Cancun Airport
Intermediate SUV
Renault Stepway or similar
Renault Stepway
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Hertz
$103.49 per day
Cancun Airport
Premium
MG 5 or similar
MG 5
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Hertz
$108.05 per day
Cancun Airport
Intermediate SUV
Renault Stepway or similar
Renault Stepway
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Hertz
$113.89 per day
Cancun Airport
Standard SUV
Dodge Journey or similar
Dodge Journey
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Hertz
$117.18 per day
Cancun Airport
Standard SUV
Dodge Journey or similar
Dodge Journey
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Hertz
$127.57 per day
Cancun Airport
Full-size SUV
Nissan X-Trail or similar
Nissan X-Trail
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Hertz
$131.59 per day
Cancun Airport
Full-size SUV
Dodge Journey or similar
Dodge Journey
  • 7
  • 1
  • 5
  • A/C
  • Auto.
Hertz
$139.32 per day
Cancun Airport
Full-size SUV
Nissan X-Trail or similar
Nissan X-Trail
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Hertz
$160.41 per day
Cancun Airport
Full-size SUV
Nissan X-Trail or similar
Nissan X-Trail
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Hertz
$217.81 per day
Cancun Airport
Full-size SUV
Nissan X-Trail or similar
Nissan X-Trail
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Hertz
$228.21 per day
The above prices are only approximate and were last updated at 09:47 on 2024-07-13. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 690.00), Theft Protection, Third Party Liability (TPL), Renters Liability Protection (RLP), Airport surcharge, Vehicle registration fee, Free modifications, State Tax.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In order to pick up the car, the following documents are required: passport, valid driver license, booking voucher, return flight ticket.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Crossing country borders is allowed to the following country: USA.
Information on the exact fee amount is available by request.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.

Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  00:01 - 23:59
Tue:  00:01 - 23:59
Wed:  00:01 - 23:59
Thu:  00:01 - 23:59
Fri:  00:01 - 23:59
Sat:  00:01 - 23:59
Sun:  00:01 - 23:59

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Sun:08:00-22:00
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