Cancun Airport (CUN), Cancun, Mexico
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Driver's country of residence is United States of America (USA) and age is 30-65
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SIXT at Cancun Airport

Carretera Federal 307 Km 17
0052 9 988 862 427
Pick-up instructions
SIXT rent a car Cancun Airport offers a complimentary shuttle service, in Terminals 2, 3 & 4 that takes you from the airport to the SIXT branch. Please have in mind to give us your flight details. Our employee will identify themselves wearing the Sixt uniform (orange/black shirt and black pants) and a sign with SIXT logo on it. Our branch is approximately 1 km distance from the airport on the highway to Cancun. If you have any questions, please call our branch at +52 9988862432/ +52 9988862427. IMPORTANT: Don´t accept help from taxi drivers, call us and wait for our shuttle. SIXT is not responsible for charges paid to Taxi drivers. ARRIVING IN TERMINAL 2 International Arrivals: 1. Exit the terminal building. 2. Call from your phone at: +52 9988862432 and the shuttle bus will pick you up. 3. In case you can´t make the call, look for our Sixt Agent (black/orange polo with logo and black pants) and he will take you to the shuttle. 4. Our driver will wait for you outside of the exit of the terminal and take you to our Sixt Cancun Airport Branch where you will open your rental agreement. National Arrivals: 1. Exit the terminal building through your left side, and below the stairs to your right you will find our booth. 2. You can also call from your phone at: +52 9988862432 and the shuttle bus will pick you up. 3. Our driver will wait for you outside of the exit of the terminal and take you to our Sixt Cancun Airport Branch where you will open your rental agreement. ARRIVAL IN TERMINAL 3 1. Exit the terminal building. 2. Call from your phone at: +52 9988862432 and the shuttle bus will pick you up. 3. In case you can´t make the call, look for our Sixt Agent (black/orange polo with logo and black pants) in a small mobile blue booth with Sixt logo and he will take you to the shuttle. 4. Our driver will wait for you outside of the exit of the terminal and take you to our Sixt Cancun Airport Branch where you will open your rental agreement. ARRIVING IN TERMINAL 4 1. Before exiting the terminal building, you will find our bright orange counter. 2. The agent will take you to our shuttle area. 3. Our driver will wait for you outside of the exit of the terminal and take you to our SIXT Cancun Airport Branch where you will open your rental agreement.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
Chevrolet Aveo Aut.
June 3, 2022

Cons: I rented a car online for that same day and because I didn't have a credit car I couldn't rent. When I asked if I could have the deposit back the answer was NO because the cancellation policy to receive the deposit back needed to be 3 days before. For someone that rents a car in the same day and needs to cancel, this policy is stupid.

United States of America (USA)
Chevrolet Aveo Aut.
May 4, 2022

Pros: Customer service was good.

Cons: Price was okay.

Switzerland
Hyundai i10
April 28, 2022

Cons: Too long waiting time (1 hour at the airport and 30 minutes at the car rental depot)

United States of America (USA)
Nissan Versa
April 26, 2022

Pros: Once we found the Sixt office (semi-hidden, by the side of a busy highway), the drop off process was very swift and there was a shuttle to the airport in no time.

Cons: There was no representative waiting at the airport and the office initially didn't pick up the phone. We waited for about 1 hour to find an agent and get into shuttle to the office. Once there, there was only 1 person behind the desk and the people in front of me were unaware of Sixt's mandatory deposit policy, which was strangely high (roughly $2K held on your credit card). The four people ahead of me ultimately couldn't cover this and had to take a shuttle back to the airport, dejected.

India
Nissan Versa
April 20, 2022

Pros: Very prompt, trusted car network with reasonable pricing - take the full insurance (with zero deductible) directly at counter only between 15-22 USD a day extra but worth it

United States of America (USA)
Nissan Versa
April 20, 2022

Pros: It was quick

Cons: The service was wonderful!

Czech Republic
Hyundai i10
January 24, 2022

Pros: No problems during the rental. All scratches on the car duly marked in the paperwork during pick-up.

Cons: You have to call them in order to get a ride on the shuttle bus (no desk at the airport). Closing time at 11 p.m. is tight for some flights.

Brazil
Chevrolet Aveo
September 1, 2021

Pros: Polite, direct and honest service. Not trying to sell upgrades, insurances and such.

Cons: Booked a car which was small but more confortable, they handed me a Chevy Aveo with a jurassic four-speed auto. Roomy, but noisy, harsh and wobbly. Also, the fuel tank was tiny and the windshield washer fluid was empty.

France
Chevrolet Aveo
August 27, 2021

Cons: The rental agents aren't honest.

United States of America (USA)
Chevrolet Aveo
July 14, 2021

Pros: No they stole my friends laptop out of the car and when we went to go get it after they drove off to clean the car on the lot they said they don’t have it anymore snd that can’t tell us who cleaned the car.

United States of America (USA)
Chevrolet Aveo Aut.
June 21, 2021

Pros: I am unable to provide any additional feedback due to the fact that my rental reservation wasn’t available to me. I couldn’t locate the counter nor did

United Kingdom
Chevrolet Aveo Aut.
June 9, 2021

Pros: Good car and price

Cons: Had to wait ages for pick up from airport and took very long time to complete documents and collect car

United States of America (USA)
Chevrolet Aveo Aut.
May 5, 2021

Pros: It was kind of difficult finding the shuttle at the airport.

Cons: Great customer service, free shuttle

United Kingdom
Chevrolet Aveo Aut.
April 27, 2021

Pros: The car was ready to collect when I arrived and they provided a shuttle service to the airport.

Cons: The car provided by Sixt was in an awful condition. It was full of dents, bumps and scratches. It was terrible to provide a car like this. Absolute shambles!

United Kingdom
Nissan Versa
April 23, 2021

Cons: We actually didn’t end up getting the car we booked, they said that it was no longer available and we ended up having to pay much more for another car that was a lower category. Apart from the expense we had to deal with making so many calls to them which were lengthy & that lead to no solution to our problem apart from renting another car and like i said at a much higher price. Would never use them again!

Israel
Chevrolet Aveo Aut.
March 4, 2021

Pros: nothing

Cons: They are far from the airport. When I wanted to extend the lease I was suddenly asked for a much higher price. I returned the vehicle and rented it from another company. Absolutely not recommended !!!

United Kingdom
Hyundai i10
December 23, 2020

Pros: Nice people at the desk

Cons: Slow, dirty car

United States of America (USA)
Chevrolet Aveo
April 6, 2020

Pros: not a thing

Cons: service

United States of America (USA)
Chevrolet Aveo
December 18, 2019

Cons: When I picked up the car at night they spent a lot of time noting all scratches (there were many and missing hubcap). Since it was dark they had to use a flashlight and still couldn't see well. When I returned the car they spent an inordinate amount of time checking again for scratches, this time in the daylight with better visibility and charged around $150 for what they claimed was a very minor scratch (even though I had purchased insurance). Felt like a total money making scam. Beware!!

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Rental Conditions

Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Loss Damage Waiver (damage deductible: ~€ 1150.00), Third Party Liability (TPL), Airport surcharge, Premium Location fee, Free modifications, State Tax.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
For driver licenses from countries not party to the Geneva / Vienna Convention on Road Traffic (e.g., China), an official translation of the license in the following language(s): English, together with the original license, must be presented.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: American Express, Diners, Eurocard, MasterCard credit card, VISA credit card. Any other cards or cash payments are not accepted.
All credit cards must be capable of the following: CHIP verification; cards without this capability will not be accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Cross border rentals are allowed only upon previous request.
Details are available from the car rental company's reservation office.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Contract Fee.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available only by previous request.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

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