Cancun Airport (CUN), Cancun, Mexico
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30 - 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80+

Thrifty at Cancun Airport

Desviación Carretera Cancún Chetumal Km. 20 Colonia Aeropuerto, 77500 Cancún, Q.R
0052 018 007 095 000 / 0052 5 591 289 000
Pick-up instructions
Airport Location, please follow signs to the car rental stations.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Canada
Chevrolet Beat
May 5, 2024

Pros: Hidden information. Rented car in Cancun and discover contract said third party liability was included, when I arrived they said third party liability was not included and I had to pay $60 USD daily for the whole week.

Cons: Hidden information. Rented car in Cancun and discover contract said third party liability was included, when I arrived they said third party liability was not included and I had to pay $60 USD daily for the whole week.

Canada
Volkswagen T-Roc
March 29, 2024

Pros: Nothing about Hertz and or Thrifty

Cons: Lack of trust by any representative and the showing us the vehicle and taking pictures.

United States of America (USA)
Volkswagen T-Roc
March 15, 2024

Pros: The people were very polite and proffesional

Cons: Less than $500.00 USD online rental turned into nearly $1000.00 USD and my Mexican Pesos Deposit of $10,000.00 MXN was not returned, but charged and kept. Total Ripoff!!!

Canada
Volkswagen Vento
March 6, 2024

Pros: I will never rent from your scam company again

Cons: I didn't like being ripped off by your scam employee

Canada
Renault Kwid
February 27, 2024

Pros: Not much. The whole process is very dubious and forces you to buy insurance at more than twice the initial proposed cost. They claim that they cannot honour discover rates because they are illegal!

Cons: Being forced to pay inflated prices. This is by far the most expensive car rental in the world. Why does Discover cars do business with them. What value do they provide? They are just playing the game.

Canada
Nissan March
February 20, 2024

Pros: Nothing

Cons: The quick talking agent trying to get more money out of me

United States of America (USA)
Chevrolet Aveo
February 10, 2024

Cons: Discover Cars claims of having less expensive insurance is NOT TRUE !!!! Because we booked thru Discover, our insurance was MUCH MORE !!!! SHAME ON YOU !!!! NEVER AGAIN

United States of America (USA)
Volkswagen T-Roc
February 10, 2024

Pros: They did not honor the price of the car or the insurance I paid for upfront!!!

Cons: Everything

Canada
Renault Kwid
February 7, 2024

Cons: Added extra $1300 to bill for compulsory personal liability insurance that was not mentioned when booking car, I had full comprehensive insurance

United States of America (USA)
Renault Kwid
February 4, 2024

Pros: The car was good, ran well, had no problems

Cons: They stuck me with ENORMOUS additional insurance costs. Many times more tha the rental itself. It was partly my fault in not studying carefully the discovercars contract that gave me TOTAL COVERAGE. Part of the scheme was that the Thrifty car pick-up location completely lacks telephone coverage so I could not get ahold of discovercards to get help. By the time I did it was too late, I'd had to pay the sucharges in order to get the car. Also the windshield wash reservoir was completely empty.

United States of America (USA)
Chevrolet Cavalier
February 4, 2024

Pros: They seemed to want to help

Cons: No transparency and seemed little connection to the booked price and what I paid. How do I get my 212$ returned at the minimum?

New Zealand
Volkswagen T-Roc
February 1, 2024

Pros: The return of the car. The agent was very helpful and clear and efficient.

Cons: The sales agent, waited for the car for almost an hour because the car booked wasnt available - then 2 cars later - we finally decided on one to just get us to our accommodation. Then the driver had the nerve to ask for a TIP!

United States of America (USA)
Volkswagen Vento
January 31, 2024

Pros: Nothing

Cons: Everything

United States of America (USA)
Nissan March
January 27, 2024

Pros: Nothing

Cons: There was no agent at the Thrifty counter. An agent from Hertz came over and said they were all the same agency. So why would there be separate counters? It is all under the AVASA name so they are using the names of hertz, thrifty, and dollar as as a ruse to fool people into thinking the customer is dealing with a reputable company.

United States of America (USA)
Chevrolet Beat
January 26, 2024

Pros: Thrifty's service was fine.

Cons: The additional insurance charges.

United States of America (USA)
Nissan March
January 25, 2024

Pros: Nothing

Cons: Everything

United States of America (USA)
Nissan March
January 16, 2024

Cons: We were told that we might have to pay for additional insurance. We weren't told to expect that it would be as much as renting the car in the first place. I don't recommend renting a car through DiscoverCars in Mexico. Fine in Europe, not in Mexico.

United States of America (USA)
Renault Stepway
January 14, 2024

Pros: The car was of good quality. Our plane was delayed and they gave away our reservation but then upgraded us to the next car they had available

Cons: I was prepared to pay the additional liability insurance (standard for Mexico), but the agent wrapped in other insurance products even after I asked for only personal liability. He also tried to add another driver. I felt like we were getting taken for a ride well before we got the car. The rental process took over an hour. And the drop off at the airport has no signage from the road. Not the same as where you pick up the car. Hard to find and the guy at the office gave poor instructions

United States of America (USA)
Renault Kwid
January 14, 2024

Pros: The shuttle. The RETURN ran smoothly.

Cons: On arrival to the rental facility we were approached by a representative prior to going into the counter area. Only ONE person allowed even though there were two other customers in the whole big area. RED FLAG!! Quoted online $650, husband comes to lobby to tell me it's now $1700 to take the car!! NOPE! After we said no, a manager somehow drops $500 from price and after traveling for hours through the night (it's 7:30 am) we take car for double price. Car was clunky crap! DON'T GO HERE!!!

United States of America (USA)
Nissan March
January 12, 2024

Cons: Charges were very unclear at the counter pickups; I didn't know what had changed from my paid contract until I checked on line and saw the exorbitant charges. Unfair.

United Kingdom
Volkswagen Vento
January 10, 2024

Pros: Nothing this company is run by crooks in Cancun (not speaking about the other places).

Cons: Nothing

United States of America (USA)
Volkswagen Vento
January 10, 2024

Pros: no car available

Cons: no car available

Canada
Nissan March
January 9, 2024

Pros: Nothing.

Cons: Verbally asked for a tip for doing their job. $3000 Deposit still hasn’t come back off my card and up charged at the airport.

Canada
Volkswagen T-Roc
January 8, 2024

Pros: Nothung really. We felt pressured and there was no empathy even though I had a small child

Cons: It felt liek we were held hoitage with no option as taking their expensive full insurable. It felt liek some kind if racketeering scam. They also did not want to accept my credit card insurance either.

United States of America (USA)
Nissan March
January 7, 2024

Pros: It wasn't thrifty, it was a Mexican 3rd party

United States of America (USA)
Volkswagen Vento
January 5, 2024

Cons: usual antics around picking up the car. Everything from saying the insurance wasnt valid to late fees for picking up car, car ordered wasnt there. Upsell constantly until you pay way over what you originally contracted to pay....

United States of America (USA)
Chevrolet Beat
January 5, 2024

Pros: There is nothing to like discover at.com and Rental car company screwed me up big time. I did not receive any car.

Cons: No car for me because I booked through third party website

United States of America (USA)
Chevrolet Beat
January 3, 2024

Pros: It wasn't even Thrifty...it was some other company that manages all the major rental car companies. Very deceiving and hard to understand when you are looking for Thrifty rentals.

Cons: It wasn't Thrifty. Undisclosed high amount of insurance required by Mexico ($400). Not acceptable.

United States of America (USA)
Renault Kwid
January 2, 2024

Pros: Was not able to pick up vehicle, multiple uncharged and fees when attempting to pick up. Then upon realizing the car reserved was for a manual, offered an automatic for $500 more (quoted $1098 due for 4 day automatic 5 seater rental) decided not to book and conveniently “the manager” had discounts for us but still >$800. Shiesty business practices, refused to be extorted by Thrifty/hertz so no car was nice dip and $133 deposit lost.

Cons: Was not able to pick up vehicle, multiple uncharged and fees when attempting to pick up. Then upon realizing the car reserved was for a manual, offered an automatic for $500 more (quoted $1098 due for 4 day automatic 5 seater rental) decided not to book and conveniently “the manager” had discounts for us but still >$800. Shiesty business practices, refused to be extorted by Thrifty/hertz so no car was nice dip and $133 deposit lost.

United States of America (USA)
Chevrolet Aveo
January 2, 2024

Cons: They force you to take their insurance . eventhough i have my own and took one from discover cars

United States of America (USA)
Volkswagen T-Roc
January 1, 2024

Cons: They operate with no integrity. Does not hold a reservation for a car. If you are late for your expected pickup they will offer you another car at triple the rate. Worst experience with a rental in a foreign country.

United States of America (USA)
Volkswagen Vento
December 28, 2023

Cons: Hidden fees and overselling

Canada
Volkswagen T-Roc
December 26, 2023

Cons: I reserved the car with all the insurance online or so what I thought. They charged me an extra $1500 when I got there. It also took us over 30 minutes of circling to finally figure out where to drop the vehicle off. All the thrifty signs were pointing in the opposite direction but you had to drop it off at the hertz location. Terrible service and what a scam. Never again!

United States of America (USA)
Volkswagen T-Roc
December 26, 2023

Cons: Unexpectedly high cost of liability insurance. Cost of rental $400USD. Cost of liability insurance $1300 USD

United States of America (USA)
Renault Kwid
November 13, 2023

Pros: A complete waste of time. Rental rates not honored and I list what I prepaid.

Cons: Don’t waste your time and money with Discovery Cars.

United States of America (USA)
Renault Stepway
October 15, 2023

Pros: The rental is by a cooperative arrangement of rental car agencies. It works well. I liked the car condition documentation provided in addition to what I do myself. All positive comments.

Cons: It would be nice to know this is a cooperative shared facility. The return location is provided via a QR code ( which did not work). It weed ojlc be better to provide a page with a map or just inform to follow the Hertz rental return signs (same location 😋)

United States of America (USA)
Chevrolet Beat
October 10, 2023

Pros: No issues w/ the car itself. Car return was quick.

Cons: Insurance cost alone was more than 4 times the price of the rental itself! Office also had timeshare sales people acting as if they were official Thrifty employees.

United States of America (USA)
Chevrolet Beat
September 23, 2023

Cons: They didn't honor the price from Discover Cars - told me that the price I had paid for the entire week was actually the price for each day. The price of my car went up by 5x after arguing with the representative for over two hours

United States of America (USA)
Volkswagen Vento
August 26, 2023

Cons: There are sketchy charges that they add when you pick up the car. The drop off location is confusing and the process is chaos.

United States of America (USA)
Chevrolet Beat
August 18, 2023

Pros: Nothing

Cons: Ridiculous bartering at the Cancun location

United States of America (USA)
Volkswagen T-Roc
August 16, 2023

Pros: The person who showed us how the car worked was pleasant

Cons: I feel like I was robbed. They charged me for taxes etc. said that this was included. They also charged me $70 per day for insurance that I am not sure that I needed

United States of America (USA)
Nissan March
August 12, 2023

Cons: I got charged extra but wasn't told what it was for. When I dropped off the car I was told that everything was good but then had an additional charge and I can't get hold of anyone to find out what it was for.

United Kingdom
Volkswagen T-Roc
August 11, 2023

Pros: Nothing, I got charged for my reservation £85 no car was reserved, paid a new price and didn't get my refund for the reservation. Child seat was more expensive than an additional driver.

Cons: No response to my email on refund or reservation.

United States of America (USA)
Volkswagen Vento
August 4, 2023

Pros: That they were determined to get me a car

Cons: Shocking fees at checkin

United States of America (USA)
Renault Stepway
June 9, 2023

Pros: Nothing.

Cons: It was a horrible scam. They forced more insurance on me even though I informed they I had gotten additional insurance. Then without any notice they added a premium service (that we never used) and refused to remove the cost. The agent who assisted me should be fired. I have rented cars in Mexico and other foreign country's and never been this dissatisfied.

Canada
Volkswagen Vento
April 13, 2023

Pros: The vehicle was a newer model.

Cons: As I mentioned in a previous comment box, what was advertised online was not even close to what was discussed and paid for.

United States of America (USA)
Jeep Patriot
April 7, 2023

Pros: They gave us a new car which we enjoyed.

Cons: The Thrifty company was combined with the Hertz office. The agents at Hertz attempted to extort over $1,000 from us to pay for car insurance we did not need. They threatened to cancel our reservation if we declined. We ended up in the rental office for three hours. It was a nightmare.

United States of America (USA)
Chevrolet Beat
March 25, 2023

Cons: Terrible experience - will never rent through discover cars again! Specifically rented the car from this site because it said Thrifty only required a refundable security deposit of $280. When we got there, Thrifty said the security deposit was $2000 and didn't honor discovercars, or their insurance coverage as they were 3rd party vendors! Horrible experience! Never again!

United States of America (USA)
Renault Stepway
March 17, 2023

Cons: Things went rather smoothly but the language barrier was a challenge. The leasing agent was trying to hard sell me an "up-sell" he kept telling me horror stories of people who didn't buy the extra insurance. He should just offer the opportunity to buy extra insurance without the horror stories of what could happen. I also didn't like the large $2500 "hold on my credit card but I understand it.

Slovenia
Renault Kwid
March 3, 2023

Cons: Hard to find the rental desk, had to ask around. There were no signs. They didnt have the car we booked so we were forced to take one that was more expensive.

United States of America (USA)
Nissan X-Trail
February 17, 2023

Pros: Fast car return

Cons: Did not honor the price of reservation. Reserved car for ~$500 and then was charged $1250. Filed complaint and have not heard anything back yet

United States of America (USA)
Chevrolet Aveo
February 17, 2023

Pros: I didn’t deal with a Thrift rep. I dealt with a male in front of a Hertz sign. The man attempted to scam me. He actually did scam me. He would Not let me leave in the car without me first purchasing his insurance, although Discover claimed I did not need additional insurance. I becam highly upset and cursed the male agent several times. I’m surprised so didn’t get thrown out of the business. Discover really needs to clarify if a vehicle is insured or not. I don’t like male scammers.

Cons: I can’t stand male smammers constantly trying to take advantage of American citizens.

United States of America (USA)
Jeep Patriot
February 14, 2023

Pros: I don’t know if it’s all the agents but mine screwed up every aspect of my rental. Wrong name, wrong email, wrong duration, no car seat. I had a print out of my reservation, I don’t even know if he looked at it. When I kept showing him it, he just kept saying oh and adding things on.

Cons: Every thing was bad! Except for the women who checked me out. She was great!

United States of America (USA)
Nissan X-Trail
February 2, 2023

Pros: I pre paid $150 and Thrifty didn't give me my car. So I lost $150.

Cons: I pre paid $150 and Thrifty didn't give me my car. So I lost $150.

United States of America (USA)
Chevrolet Aveo
January 20, 2023

Cons: Did not honor the reservation and was forced to get a larger more expensive car.

United States of America (USA)
Jeep Patriot
January 18, 2023

Pros: Dropoff was easy, though it is not at all clear that they will refund the full amount of my deposit

Cons: I waited in line over TWO (2) HOURS to get my car; they tried to tell me they didn't have my car and tried to get me to agree to an expensive upgrade; they tried to say that they don't accept DiscoverCars' insurance, then they just sat around trying to wait me out to see if I'd agree to an upgrade. When they saw that I wouldn't budge, they finally gave me my car. I could have been in and out of there in under 30 minutes, but they do this nonsense with every single person who has a reservation.

United Kingdom
Jeep Patriot
January 16, 2023

Pros: Efficient drop off. No hidden costs.

Cons: We didnt get the car we had paid for.

United States of America (USA)
Jeep Patriot
January 16, 2023

Pros: Not much other than I’m grateful for the shuttle and the real spare tire they had in our car.

Cons: They hire con artists to pressure you into buying optional extra coverage by lying to you to your face and calling it mandatory. And adding extra options that we didn’t ask for. What a scam!

United States of America (USA)
Nissan X-Trail
January 13, 2023

Pros: The tires on the car and the car had many thousands of miles

Cons: Location of the drop off was not of thrifty

United States of America (USA)
Nissan X-Trail
January 13, 2023

Pros: I loved being driven back to the terminal after we dropped the car off after returning it.

Cons: Car was not ready when we arrived. They were very nice though, and did their best given the volume of customers

United States of America (USA)
Chevrolet Beat
January 13, 2023

Pros: Nothing. The car itself was decent enough, albeit a bit beat up, but the service was the worst we've ever had.

Cons: They scammed us, trying to charge much more than the price we were quoted when we reserved. Also claimed we returned with less than full gas tank, when tank was actually full, and we had to prove otherwise with photos before they backed off.

United States of America (USA)
Chevrolet Beat
January 12, 2023

Pros: I liked absolutely nothing about my experience with Thrifty. They refused to let me leave with the car at the rate I booked and said I needed to read “the fine print.” Charged us nearly 1.7-1.8k USD for the rental. It was easily the worst experience of our entire stay in Mexico.

Cons: I will be taking the issue up first with Thrifty and then will be contesting the charge with my credit card if they refuse to do anything.

Spain
Jeep Patriot
January 12, 2023

Pros: at first i was scared due to the negative reviews, but I can saw that my checkin was a breeze and the representative didnt tried to push on buying the insurance they offered once i explained that I had already bough insurance from the web,

Cons: a bit difficult to find the place to get the car, since it is under hertz, not trifty brand. the car i asked was in the car wash so they provided another brand one (albeit newer one)

United States of America (USA)
Nissan X-Trail
January 11, 2023

Pros: Nothing.

Cons: Scammed and extorted to pay insanely expensive insurance.

Netherlands
Jeep Patriot
January 10, 2023

Cons: Wrong advise, ended up paying a fortune for the correct car locally

Canada
Chevrolet Beat
January 9, 2023

Pros: The car was new and clean.

Cons: They forced me to pay for services (such as theft protection) that I had also paid to Discover Cars.

United States of America (USA)
Chevrolet Beat
January 8, 2023

Cons: The pricing is very deceptive. The rental cost for the reservation for 7 days was less than $400. The cost at picking up with the obligatory insurance was $950. It was more than i had budgeted and declined the car. The insurance sales is a bit of a scam, it seems it is done on a commission basis by the representative. I would search other car rental agencys outside the airport. I found freedom car rental, the pricing was still more than i had budgeted, but much better than the airport.

United States of America (USA)
Volkswagen Jetta
January 7, 2023

Cons: liability insurance was triple than the rental - apparently mandatory

United States of America (USA)
Nissan X-Trail
January 6, 2023

Pros: The people were friendly. The franchise actually was shared with Hertz.

Cons: I made a reservation for a particular type of vehicle (Nissan), but I was forced to upgrade at my own expense. Because of Customs, I was one hour late to my reservation. I was told that the car was released and I would have to upgrade to a more expensive Mitsubishi . I would not have minded the upgrade if it had been at the rental agency’s expense (what I have experienced in the past). It was kind of an up-sell and under the circumstances, I had no choice but to go along.

United States of America (USA)
Jeep Patriot
January 5, 2023

Cons: The awful high pressure sales tactics overshadowed the good job the other crew members were doing.

United States of America (USA)
Volkswagen Polo
January 4, 2023

Pros: nothing

Cons: everything

United States of America (USA)
Nissan X-Trail
January 4, 2023

Pros: Car was decent and did not trouble me

Cons: I spent more than 1.5 hours at the rental car facility before i could pick my car. Though there were plenty of agents helping, each person was taking almost 30 minutes per client. The GPS they provided did not work most of the time!

United States of America (USA)
Jeep Patriot
January 3, 2023

Pros: Local thrifty hertz reps gave away vehicle and tried to upsell by 6x the promised Price

Cons: Had to go to Multiple Other providers to Find a car went with Avis. Ruined first day of vacation.

United States of America (USA)
Jeep Patriot
January 3, 2023

Pros: Nothing

Cons: Bait and Switch pricing, Additional costs not disclosed till we went to the rental office

United States of America (USA)
Volkswagen Vento
January 2, 2023

Pros: The reservation was not honored by rental company in Mexico. They made me renegotiate all terms and increased the total reservation from $500 to $1200. They denied the &104 advance that I had paid saying they didn’t receive the money and returned the $100 when I returned the car. But lost $25 in conversion charges and got back only $75 (yet to see it in account) Overal I lost more than $500

Cons: The reservation was not honored by rental company in Mexico. They made me renegotiate all terms and increased the total reservation from $500 to $1200. They denied the &104 advance that I had paid saying they didn’t receive the money and returned the $100 when I returned the car. But lost $25 in conversion charges and got back only $75 (yet to see it in account) Overal I lost more than $500

United States of America (USA)
Volkswagen Jetta
December 31, 2022

Pros: nothing

Cons: everything. the agent tried to cheat me. I still dont understand why I paid 40 dollars for not getting a car.

United States of America (USA)
Nissan X-Trail
December 29, 2022

Pros: Bad service

Cons: we feel cheated

United States of America (USA)
Volkswagen Polo
December 27, 2022

Pros: New car. Agent was friendly, claiming to try & give me the best price, but I received lower quotes from other agencies. I couldn't cancel my reservation though so I was stuck.

Cons: Very difficult to find Thrifty return location. All airport signage directs to Thrifty Ready location. No Thrifty signage at return, only Hertz.

United States of America (USA)
Nissan X-Trail
December 26, 2022

Cons: That they don't disclose that the 3rd party insurance is a must and add that in price, which costed more than the car rental charge for the entire trip.

United Kingdom
Jeep Patriot
December 25, 2022

Pros: Exactly nothing

Cons: No personnel at pickup desk - had to ask others to learn that we had to be shuttled to the office. This’d be fine, but don’t say pickup desk is at the airport! And put somebody who speaks English so we don’t have to seek help from your competitors! Got a clunky minivan instead of SUV. Brand new, but who wants to drive a brand new bus? Drop off even worse. Had to wait 30 mins for no reason. Drop off should take priority over people who haven’t heard of internet trying to hire in the office!

United States of America (USA)
Nissan X-Trail
December 23, 2022

Cons: absolutely pathetic. when i reached hertz at cancun airport they said THESE RESERVATIONS ARE NOT VALID bc they sell insurance plans that are not legal in mexico. they threw my reservation out and said it was a waste of money. the actual rental was twice the price. SCAM SCAM SCAM

United States of America (USA)
Jeep Patriot
December 16, 2022

Cons: Refused to accept my discover car insurance. Made me purchase full insurance again through thrifty. Cost of car rental in Mexico is cost prohibitive for vacationers.

United States of America (USA)
Chevrolet Aveo
December 8, 2022

Cons: Missed expectations. Required an upgrade I did not ask for. Hard upsell on insurance I thought I had already paid for. The list goes on.

United States of America (USA)
Nissan X-Trail
November 30, 2022

Pros: Nothing, gentleman only seemed interested in upselling another car and not the one we acquired online.

Cons: Nothing

Canada
VW Jetta
January 17, 2022

Pros: Once received the vehicle was good. No owners manual so unable to operate much of dash.

Cons: High pressure sales on insurance package. Not comfortable that I received accurate information from AVASA rep. No real Thrifty rep? The return process is a nightmare, finding the return location VERY difficult.

United States of America (USA)
Chevrolet Beat
January 8, 2022

Pros: drop off was easy and quick

Israel
VW Polo
January 8, 2022

Cons: Charged me on some extra insurance when I registered on the web but it was not acceptable in Cancun

United States of America (USA)
VW Vento
July 14, 2021

Cons: They charges me 500 dollars additional for insurance that I already had. When I explained that I already have rental car insurance they said I had no choice.

Bulgaria
Jeep Patriot
May 23, 2021

Cons: They gave us smaller car for the same amount of money! We had long discussion on that

Israel
Nissan X-Trail
May 7, 2021

Cons: לא קיבלתי בהתחלה את האוטו שהזמנתי הייתי צריך לחזור יומיים אחר כל כעדי לקבל את מה שהזמנתי זה קצת עצבן אותי

Belgium
Jeep Patriot
May 6, 2021

Pros: While dropping off the car the staff was very polite and handled off everything very quick.

Cons: As I stated above.. The fact we didn't get the car we ordered.. although it says Jeep or similar. The car we got was not at all similar. A lot smaler. and that wouldn't have been a problem if we would have had any kind of reduction. Also the fact with the unnecessary insurance they wanted to sell us on top of the insurance we already had payed for.

Ukraine
Nissan X-Trail
April 28, 2021

Pros: Of course, having a chance to rent a car is good.

Cons: Spent over an hour in line and another hour with an agent trying to find a suitable car. The car that I had booked was out of stock and was given a lower class car without lowering the price. Booked Nissan x-trail, got Nissan kicks. When trying to change the next day, x-trail was still out of stock

United States of America (USA)
Jeep Patriot
March 25, 2021

Cons: There was no representative at the Cancun airport counter for Thrifty, we were taken to via shuttle to Hertz where the reps would not honor the reservation agreement price made through Discover, and instead forced us into paying 3x the reservation price citing language in the contract that they claimed left out expected charges for miles driven. Worst experience I have ever had with a car rental agency, it is complete bedlam at the Hertz agency in Cancun, and employees prey upon the consumers.

United Kingdom
VW Vento
January 17, 2021

Pros: Terrible!!!! Scam

United States of America (USA)
VW Jetta
December 18, 2020

Pros: I didn’t! They were closed when I arrived and had to go to HERTZ where I was completely wallet raped.

Cons: Thumbs down

Canada
VW Vento
December 8, 2020

Pros: Nothing really

Cons: -Way too long to process reservation, their internet and computer system is consistently down. -They trying way too hard to sell extra insurances so they make commission. -They are converting the price from USD to Mexican pesos with 15% extra charge, definition of a scam. -A random salesperson identifying as a Thrifty rep tries to sell you hotels room directly IN THE THRIFTY STORE. -They allow random salespeople in the store selling hotel rooms -The worst experience someone could have.

United States of America (USA)
VW Jetta
December 6, 2020

Pros: Very poor

Cons: More then 4 hrs spent to rent and return the car crazy!!!!

United States of America (USA)
Chevrolet Aveo
January 14, 2020

Cons: They tried to cancel my reservation for getting 30 minutes late when they specified that up to 2 hours was fine.

United States of America (USA)
Nissan Tiida
June 4, 2019

Cons: I did not like the representative requesting to make a copy of my U.S. passport.

Mexico
Chrysler Town and Country
May 7, 2018

Pros: NADA

Cons: ENGAÑO SOBRE EL VEHICULO, PROPONEN TOWN AND COUNTRY O SIMILAR CUANDO NO TIENEN NI UN TOWN AND COUNTRY. TIENEN UNICAMENTE DODGE PUES SEGUN DICHO ESTE VEHICULO ES MUCHO MAS BARATO. CON EL PRECIO DE UN TOWN COUNTRY PUEDEN COMPRAR DOS DODGE LO QUE ES MUCHO MAS RENTABLE PARA ELLOS. TUVE TAMBIEN QUE BATALLAR MAS DE UNA HORA Y MEDIA PARA QUE ME DEJEN EL IMPORTE DE LA GARANTIA ACORDADO POR TELEFONO CON DISCOVERCARHIRE VISTO QUE SUS CONDICIONES NO CORRESPONDIAN. TUVO QUE INTERVENIR UN GERENTE MIENTRAS MI

United Kingdom
Nissan March
April 15, 2018

Pros: Not much..slow pickup process.made me wait at their office with 4 guys. Standing around for another person to come. Tried very hard to sell me a different more expensive car..and all the extras they offer. At drop off there was no details on where to go. Not given any agent contact in case of issues with the car. Not the service I expected from Triffy.

Cons: The car provided was also not adequately roadworthy. No Peking horn is ilegal in all the countries. No power steering is a necessary that is provided by all manufacturers these days as basic. And no antylock brakes made it hard in emergencies.the boot cover also didn't fit the car and not staid on.

Most Popular Car Rental Deals

Cancun Airport
Compact
Nissan March or similar
Nissan March
  • 4
  • 2
  • 4
  • A/C
  • Auto.
Thrifty
$41.24 / per day
Cancun Airport
Compact
Chevrolet Beat or similar
Chevrolet Beat
  • 4
  • 2
  • 4
  • A/C
  • Man.
Thrifty
$41.24 / per day
Cancun Airport
Economy
Chevrolet Beat or similar
Chevrolet Beat
  • 4
  • 1
  • 4
  • A/C
  • Man.
Thrifty
$41.24 / per day
Cancun Airport
Intermediate
Renault Kwid or similar
Renault Kwid
  • 5
  • 2
  • 5
  • A/C
  • Man.
Thrifty
$42.72 / per day
Cancun Airport
Intermediate
Chevrolet Aveo or similar
Chevrolet Aveo
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Thrifty
$42.72 / per day
Cancun Airport
Standard
Volkswagen Vento or similar
Volkswagen Vento
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Thrifty
$43.66 / per day
Cancun Airport
Full-size
Chevrolet Cavalier or similar
Chevrolet Cavalier
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Thrifty
$44.58 / per day
Cancun Airport
Premium
Volkswagen Jetta or similar
Volkswagen Jetta
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Thrifty
$49.22 / per day
Cancun Airport
Standard SUV
Volkswagen T-Roc or similar
Volkswagen T-Roc
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Thrifty
$50.14 / per day
Cancun Airport
Intermediate SUV
Renault Stepway or similar
Renault Stepway
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Thrifty
$50.14 / per day
Cancun Airport
Full-size SUV
Dodge Journey or similar
Dodge Journey
  • 7
  • 2
  • 5
  • A/C
  • Auto.
Thrifty
$175.36 / per day
Cancun Airport
Compact
Nissan March or similar
Nissan March
  • 5
  • 2
  • 4
  • A/C
  • Man.
Thrifty
$37.30 / per day
Cancun Airport
Compact
Mitsubishi Mirage or similar
Mitsubishi Mirage
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Thrifty
$37.30 / per day
Cancun Airport
Economy
Chevrolet Beat or similar
Chevrolet Beat
  • 5
  • 1
  • 4
  • A/C
  • Man.
Thrifty
$37.30 / per day
Cancun Airport
Intermediate
Chevrolet Aveo or similar
Chevrolet Aveo
  • 5
  • 4
  • 4
  • A/C
  • Auto.
Thrifty
$38.58 / per day
Cancun Airport
Intermediate
Chevrolet Aveo or similar
Chevrolet Aveo
  • 5
  • 2
  • 4
  • A/C
  • Man.
Thrifty
$38.58 / per day
Cancun Airport
Standard
Volkswagen Vento or similar
Volkswagen Vento
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Thrifty
$39.37 / per day
Cancun Airport
Full-size
Chevrolet Cavalier or similar
Chevrolet Cavalier
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Thrifty
$40.18 / per day
Cancun Airport
Standard SUV
Nissan Kicks or similar
Nissan Kicks
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Thrifty
$45.01 / per day
Cancun Airport
Intermediate SUV
Chevrolet Trax or similar
Chevrolet Trax
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Thrifty
$45.01 / per day
Cancun Airport
Premium
Volkswagen Jetta or similar
Volkswagen Jetta
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Thrifty
$45.71 / per day
Cancun Airport
Compact
Nissan March or similar
Nissan March
  • 5
  • 2
  • 4
  • A/C
  • Man.
Thrifty
$52.29 / per day
Cancun Airport
Compact
Mitsubishi Mirage or similar
Mitsubishi Mirage
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Thrifty
$52.29 / per day
Cancun Airport
Economy
Chevrolet Beat or similar
Chevrolet Beat
  • 5
  • 1
  • 4
  • A/C
  • Man.
Thrifty
$52.29 / per day
Cancun Airport
Intermediate
Chevrolet Aveo or similar
Chevrolet Aveo
  • 5
  • 4
  • 4
  • A/C
  • Auto.
Thrifty
$54.13 / per day
Cancun Airport
Intermediate
Chevrolet Aveo or similar
Chevrolet Aveo
  • 5
  • 2
  • 4
  • A/C
  • Man.
Thrifty
$54.13 / per day
Cancun Airport
Standard
Volkswagen Vento or similar
Volkswagen Vento
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Thrifty
$55.27 / per day
Cancun Airport
Full-size
Chevrolet Cavalier or similar
Chevrolet Cavalier
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Thrifty
$56.42 / per day
Cancun Airport
Standard SUV
Nissan Kicks or similar
Nissan Kicks
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Thrifty
$63.31 / per day
Cancun Airport
Intermediate SUV
Chevrolet Trax or similar
Chevrolet Trax
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Thrifty
$63.31 / per day
Cancun Airport
Premium
Volkswagen Jetta or similar
Volkswagen Jetta
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Thrifty
$64.29 / per day
Cancun Airport
Full-size SUV
Dodge Journey or similar
Dodge Journey
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Thrifty
$153.53 / per day
Cancun Airport
Full-size SUV
Dodge Journey or similar
Dodge Journey
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Thrifty
$218.35 / per day
The above prices are only approximate and were last updated at 00:04 on 2024-05-19. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 690.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Vehicle registration fee, Free modifications, State Tax.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Crossing country borders is allowed to the following country: USA.
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Information on the exact fee amount is available by request.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  00:01 - 23:59
Tue:  00:01 - 23:59
Wed:  00:01 - 23:59
Thu:  00:01 - 23:59
Fri:  00:01 - 23:59
Sat:  00:01 - 23:59
Sun:  00:01 - 23:59

Top Suppliers at Cancun Airport

Enterprise
Enterprise
Very good 8.7 / 54 reviews
+529988818767
INTERNATIONAL AIRPORT
$45 - $142
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Avis
Good 7.7 / 159 reviews
+529988860221
Carretera Cancún Chetumal Km 22 Terminal 2 Aeropuerto Internacional, 77565 Cancún, Q.R.
$43 - $251
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Alamo
Good 7.7 / 97 reviews
+529988860100
Carretera Cancún-Chetumal Km 22, 77565 Cancún
$34 - $122
National
Good 7.6 / 63 reviews
9988818767
INTERNATIONAL AIRPORT, COUNTER
$47 - $178
Goldcar
Goldcar
Good 7.6
+523331224758
Zona de Arrendadoras EN
Working hours
Mon:06:00-23:30
Tue:06:00-23:30
Wed:06:00-23:30
Thu:06:00-23:30
Fri:06:00-23:30
Sat:06:00-23:30
Sun:06:00-23:30
Street Rent A Car
Street Rent A Car
Good 7.6
+529988921158
Aeropuerto Cancun, Cancun
$42 - $175
Working hours
Mon:00:00-23:45
Tue:00:00-23:45
Wed:00:00-23:45
Thu:00:00-23:45
Fri:00:00-23:45
Sat:00:00-23:45
Sun:00:00-23:45
SIXT
Good 7.4 / 175 reviews
+529988862427
Carretera Cancun-Tulum Km 17, Parque Logístico Apq, Unidad 6
$38 - $185
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Finalrentals
Finalrentals
Good 7.4
+529982536112
Cancun International Airport, Carr. a Aeropuerto Cancún, 77500 Cancún, Q.R.
Working hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
Budget
Satisfactory 6.9 / 72 reviews
+529988860252
Carratera Cancun Chetumal Km22
$109 - $130
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
City Car Rental
Satisfactory 6.5 / 11 reviews
+529989800608
Blvd Colosio Sm 305 Mz01 L3-02 Cond S2-1, Local 1
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Europcar
Poor 5.9 / 242 reviews
+529988860063
Carretera Cancun - Chetumal Km 22 Col.Aeropuerto Internacional
Working hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
Dollar
Poor 5.8 / 213 reviews
+5218007095000
Cancun International Airport, Carretera Cancun-Chetumal Km. 22. Cancun
$32 - $213
Working hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
Flexways
Poor 5.6 / 497 reviews
+525540003802
Carretera Cancún - Chetumal, Km 22, 77500 Cancún, Q.R
$20 - $130
Working hours
Mon:06:00-22:00
Tue:06:00-22:00
Wed:06:00-22:00
Thu:06:00-22:00
Fri:06:00-22:00
Sat:06:00-22:00
Sun:06:00-22:00
Hertz
Poor 5.3 / 109 reviews
+52018007095000
Chetumal 22, Airport, 75220 Cancún
$55 - $231
Working hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
NUCarrentals
NUCarrentals
Poor 5 / 42 reviews
+529988822925 / +529988863145
Prq Logistico Smza301 Lt8 Mza8
$20 - $170
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Firefly
Poor 4.6 / 230 reviews
+52018007095000
Cancun Airport. Cancun - Chetumal Km 22, 77565 Cancún, Q.R.
$28 - $179
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Economy rent a car
Poor 4.6 / 196 reviews
+529982536112 / +527869752222
Calle acceso a las bodegas Sm 301 mz 30 lote 30, Cancun
Working hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
MEX RENT A CAR
Poor 4.5 / 1,253 reviews
+523341708243 / +523346242114
Carretera Cancun Chetumal Km 22. 77565
$15 - $184
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
GreenMotion
Poor 4.5 / 42 reviews
+525544401001
Blvd. Luis Donaldo Colosio, SM 301, Manzana 3, Lote 03, En Centralia Business Plaza, Dentro de Car Rental Center Cluster, Local 102, Modulo B1
$81 - $153
Working hours
Mon:08:00-19:00
Tue:08:00-19:00
Wed:08:00-19:00
Thu:08:00-19:00
Fri:08:00-19:00
Sat:08:00-19:00
Sun:08:00-19:00
Routes Car Rental
Routes Car Rental
Poor 4.4 / 42 reviews
+525544400916 / +523312947525
Carr. Federal 307, Cancun-Tulum, Num 138, Centralia Bussines Center,Local 103 , 45030 , Mexico
$141 - $213
Working hours
Mon:09:00-18:00
Tue:09:00-18:00
Wed:09:00-18:00
Thu:09:00-18:00
Fri:09:00-18:00
Sat:09:00-18:00
Sun:09:00-18:00
Keddy
Keddy
Poor 4.3 / 104 reviews
+529988860063
Calle a Lanzaderas a espaldas de la torre de control Carretera Cancún - Chetumal Km 22 Aeropuerto Internacional de, 77500 Cancún, Q.R.
$25 - $138
Working hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
Log in or create an account
Get access to all your bookings in one place
Continue with email
By selecting "Agree and continue", you agree to DiscoverCars.com's
and
What's your email?
Please check your email
Please check your email
We've sent an email with a verification link to {email}
Click on the link in the email to log in.
Please select a pick-up location and dates