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Thrifty at Cancun Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Transportation to and from the airport.
Cons: Not warned that the hagglers outside that grab your rental paperwork are not part of the rental process and are just trying to sell timeshare vacations!!! And I didn’t get the car I reserved and told would be available.
Pros: Hidden information. Rented car in Cancun and discover contract said third party liability was included, when I arrived they said third party liability was not included and I had to pay $60 USD daily for the whole week.
Cons: Hidden information. Rented car in Cancun and discover contract said third party liability was included, when I arrived they said third party liability was not included and I had to pay $60 USD daily for the whole week.
Pros: Nothing about Hertz and or Thrifty
Cons: Lack of trust by any representative and the showing us the vehicle and taking pictures.
Pros: The people were very polite and proffesional
Cons: Less than $500.00 USD online rental turned into nearly $1000.00 USD and my Mexican Pesos Deposit of $10,000.00 MXN was not returned, but charged and kept. Total Ripoff!!!
Pros: I will never rent from your scam company again
Cons: I didn't like being ripped off by your scam employee
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders is allowed to the following country: USA.
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Information on the exact fee amount is available by request.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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