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Thrifty at Cancun Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The vehicle was a newer model.
Cons: As I mentioned in a previous comment box, what was advertised online was not even close to what was discussed and paid for.
Pros: They gave us a new car which we enjoyed.
Cons: The Thrifty company was combined with the Hertz office. The agents at Hertz attempted to extort over $1,000 from us to pay for car insurance we did not need. They threatened to cancel our reservation if we declined. We ended up in the rental office for three hours. It was a nightmare.
Cons: Terrible experience - will never rent through discover cars again! Specifically rented the car from this site because it said Thrifty only required a refundable security deposit of $280. When we got there, Thrifty said the security deposit was $2000 and didn't honor discovercars, or their insurance coverage as they were 3rd party vendors! Horrible experience! Never again!
Cons: Things went rather smoothly but the language barrier was a challenge. The leasing agent was trying to hard sell me an "up-sell" he kept telling me horror stories of people who didn't buy the extra insurance. He should just offer the opportunity to buy extra insurance without the horror stories of what could happen. I also didn't like the large $2500 "hold on my credit card but I understand it.
Cons: Hard to find the rental desk, had to ask around. There were no signs. They didnt have the car we booked so we were forced to take one that was more expensive.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee of 8.98 EUR per day applies to drivers under the age of 25, with a maximum of 62.84 EUR per rental.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders is allowed to the following country: USA.
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Information on the exact fee amount is available by request.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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