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Avis at Cancun Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: good cars, fast and painful drop off
Cons: pick up was long, they didn't give me the car for almost 1.30h after the scheduled time, claiming it's not ready yet at the same time trying upsell their services to me for almost an hour. tried to lock 35000$ usd on my credit card "by mistake" so that I chose out of the optional insurance plans with less security deposit requirements.
Cons: Picking up the car was slow
Cons: I paid extra for the vehicle because it was advertised as "in terminal". The rental station is outside the terminal however. There was not even a rep at the desk to guide us to the Avis station, so we spent close to an hour wondering around trying looking for them (with two crying toddlers).
Cons: Misleading on website, there is no desk agent, have to take a shuttle like all the other rental places. Left me waiting for 45 minutes at curb.
Cons: They swapped out the car at the last minute - so that I didn't get the car I had reserved (and wanted).
Cons: it took way to long to rent the vehicle. the agent had a hard time pulling up my reservation.