Cancun Airport (CUN), Cancun, Mexico
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Driver's country of residence is United States of America (USA) and age is 30-65
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Budget at Cancun Airport

Carratera Cancun Chetumal Km22
0052 9 988 860 252
Pick-up instructions
Airport Location, please follow signs to the car rental stations.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Italy
Volkswagen Vento
April 28, 2024

Pros: Quick and efficient car delivery and drop-off, as well as transport service from / to airport. Professionalism of the staff.

United States of America (USA)
Volkswagen Vento
March 3, 2024

Pros: Friendly staff

Cons: I wish the Mexican car insurance was more transparent. It is a huge pain and I have no idea what it would cost.

United States of America (USA)
Volkswagen Vento
February 14, 2024

Pros: Easy process to pick up and deliver the car

Cons: Hidden cost. It was never mentioned that I would have to pay for a tracker in case I refuse their insurance.

United States of America (USA)
Volkswagen Vento
February 10, 2024

Pros: Hands down the worst car rental I’ve ever had. It was a piece of junk and should not be in the rental pool. Doors wouldn’t unlock, seat belt broken, several plastic panels inside were detached, breaking caused the car to aggressively pull to one side, front suspension was very loose. And all over the exterior were dents, rust, and scratches. Not what I would expect from Budget. I could have bought the car for what I paid in rental fees. Very disappointed.

United States of America (USA)
Nissan Versa
January 23, 2024

Cons: Trying to sell extra coverage at an inflated rate and no being sure what I was actually getting from them.

United States of America (USA)
Nissan Versa
October 16, 2023

Pros: The airport agent was great. The desk agent was just ok.

Cons: We purchased insurance through you and we were told that the insurance was going to be 5x more that the quoted rate on the website.

United States of America (USA)
Volkswagen Vento
August 31, 2023

Pros: The employees were kind and patient with our situation.

Cons: We were forced to pay more than double what the rental car cost just in insurance because apparently the previously bought insurance through discover cars wasn’t valid and we did not receive a refund for that either. The entire situation was ridiculous and we will absolutely not be renting through discover cars or budget again!!!!! A little heads up would have been nice!!!!

Canada
Volkswagen Vento
May 9, 2023

Pros: Efficient customer service Good shuttle service to the airport Offered a free upgrade and extra options.

Cons: Collected the car with 3/4 tank of fuel, and needed to return it with the same amount. Upon return, the fuel gage was literally a hairline under the 3/4 level. Now you'd think it's close enough, but the returning assessor said the balance is 30$USD. After arguing the obvious points, they were not showing much flexibility. It took a little emotion to get the team to see reason, and then they said I could go to the fuel station and fill up 5$, that would be sufficient.

Portugal
Renault Logan
April 10, 2023

Pros: They were quick and efficient!

Greece
Nissan March
April 5, 2023

Cons: Very bad car condition. I lost my flight because they were slow when I went there to drop off the car (It took me 1hour and 45 minutes). The windscreen wipers were in a horrible condition (I couldn't drive in the rain). The steering wheel was not balanced. The car wasn't balanced. The radio wasn't working all the time. They don't do full to full gas just to make you pay extra when you drop the car for 2 litters gas they made me pay 13USD.

Canada
Renault Logan
April 2, 2023

Cons: Difficulty understanding extra coverage/insurance. Cost to purchase it was extremely expensive.

United States of America (USA)
Renault Logan
March 26, 2023

Pros: The agents were very efficient!

United States of America (USA)
Nissan March
March 13, 2023

Cons: Had to wait a long time for a car. People trying to get me to go to a timeshare thing when I just wanted to leave.

United States of America (USA)
Nissan Versa
March 12, 2023

Pros: Efficient

Cons: Car was not ready, but we only waited 15 minutes.

Estonia
Volkswagen Vento
March 12, 2023

Pros: They accepted the Discovery car booking AS it was. All that was bought was accepted. They did not ask for extra fees.

Cons: There was nothing to dislike.

United States of America (USA)
Nissan March
March 11, 2023

Cons: I have rented so many cars in Mexico and I find that no matter where you rent you're always being hustled for something. This car was ridiculously expensive and it was such a unsafe beat up unstable car. I was quite shocked at how poor the condition was. I've rented from budget before and the quality of the cars just keep getting worse .

United States of America (USA)
Renault Logan
March 11, 2023

Pros: Everyone was very friendly. Process was efficient.

Cons: Agent explained that the 2021 car was "new." It had a cd player, stained seats, struggled to accelerate (making merging exciting) and could barely go above the speed limit.

United States of America (USA)
Renault Logan
February 27, 2023

Pros: I appreciated the professionalism and efficiency of the staff in handling my concerns and complaints about the car. One staff drove me and my kids to the terminal when I said I was already very late for my flight.

Cons: The condition of the car. There were spare wheels, not regular tires, on two of the wheels. The plate was already off one of the regular tires and didn’t look aesthetically pleasing. While driving the car, I was informed that the bottom plate at the near front was dragging on the ground. I managed to attach the plate, but it came loose from time to time. There was no windshield fluid, which made for very dangerous driving conditions (sun glare, streaks). And also flat tire on my last day.

United States of America (USA)
Nissan Versa
February 12, 2023

Pros: Budget was great. More efficient than expected. They do try to upsell their rental insurance and a timeshare at the Cancun Airport location but as long as you have your own third party insurance and Mexican car insurance, Discover Cars policy was perfect for that btw, all was relatively seamless.

Cons: The car was pretty banged up with a massive amount of body scratches and the interior hadnt been cleaned well. Certain things in the car didnt work like tire pressure light, however, this ended up working to our advantage because driving in Mexico is thrillingly chaotic and Budget already understood the car was not in the best condition, so we didnt worry too much about the $2000 hold they put on your card. Everything went smoothly, car was dropped off without any new scratches and we went home

United States of America (USA)
Volkswagen Jetta
February 12, 2023

Cons: There was not a representative at the Budget Rental counter for over 50 minutes, almost an hour when we arrived. We called the phone numbers provided by this site and the one on the counter at budget and neither work. Just as we gave up and were about to give up, take the loss and catch a taxi to our resort a budget rep showed up. She just called the shuttle and it was easy cruising from from there.

Switzerland
Nissan March
December 15, 2022

Cons: Qualité très médiocre de la voiture, pneus en mauvais état, roue de secours mal gonflée, personnel très désagréable et même offensant au retour.

United States of America (USA)
Renault Logan
November 1, 2022

Pros: very friendly and helpful service! easy and honest.

Cons: the car was pretty beat up. and the pickup time took a long time. they move a little slow in the office.

United States of America (USA)
Nissan March
October 23, 2022

Pros: Friendly and helpful.

Cons: Nothing - they were great!

United States of America (USA)
Nissan Versa
October 19, 2022

Pros: The rental had crack in the window. I normally would not have taken the car but because it took so long for me to find the rental office I could not wait any longer and decided to take the car. The rental counter was not in Monterrey airport but outside the terminal. It was not within walking distance. If it wasn’t for one of their competitors doing me the favor for calling Budget directly to come and pick me up to take me to their office I would have had to hire a taxi to drive me there.

Cons: The rental office was not in the terminal and no instructions were provided that I had to call Budget when I arrived at the airport. I had to figure this out myself. This was misleading because Discover cars indicated that rental car pickup was in the terminal

United States of America (USA)
Nissan March
October 13, 2022

Cons: i didn't like that they took a 2000.00 deposit and the car was pretty old. needed new window wipers

Mexico
VW Vento
December 16, 2020

Cons: Discover cars and the rental place do not seem to have any sort of proper communication. Therefore I was refused the service, have not been provided with a car on arrival but was still charged the full amount. The agency afterwards claimed that there were cars available. Simply straight up a lie!

United States of America (USA)
Nissan March
December 12, 2020

Pros: Nothing

Cons: Bait and switch

United States of America (USA)
VW Vento
November 19, 2020

Cons: They didn't have any cars available and absolutely no attempt to even remedy that issue

United States of America (USA)
Nissan March
March 14, 2020

Pros: Helpful. Car was an upgrade (free!) And very clean.

Cons: Did NOT appreciate a salesman hidden in the car pickup area saying he had a map for me then trying to get me to go visit a time share place

Netherlands
VW Vento
February 7, 2020

Pros: nothing

Cons: no car at arrival, waiting 1,5 hour to be brought to hotel. Very late delivery of the car the next day, had to go to office again and wait another half hour over there.

France
Nissan March
December 27, 2019

Pros: All the staff was very nice. Everything was ok. No bad surprise with hidden fees :-)

Cons: Little problem with wipers (totally

United States of America (USA)
VW Vento
December 20, 2019

Cons: Surprise charges at counter, aggressive sell on insurance and refusal to accept that we already had.

Most Popular Car Rental Deals

Cancun Airport
Economy
Nissan March or similar
Nissan March
  • 4
  • 1
  • 3
  • A/C
  • Auto.
Budget
$118.30 per day
Cancun Airport
Compact
Renault Logan or similar
Renault Logan
  • 5
  • 2
  • 3
  • A/C
  • Auto.
Budget
$119.44 per day
Cancun Airport
Intermediate
Volkswagen Vento or similar
Volkswagen Vento
  • 5
  • 2
  • 3
  • A/C
  • Auto.
Budget
$121.71 per day
Cancun Airport
Standard
Nissan Versa or similar
Nissan Versa
  • 5
  • 2
  • 3
  • A/C
  • Auto.
Budget
$122.85 per day
Cancun Airport
Full-size
Volkswagen Jetta or similar
Volkswagen Jetta
  • 5
  • 2
  • 3
  • A/C
  • Auto.
Budget
$144.43 per day
Cancun Airport
Compact SUV
Mitsubishi Xpander or similar
Mitsubishi Xpander
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Budget
$178.51 per day
The above prices are only approximate and were last updated at 09:47 on 2024-07-13. Prices may vary based on the booking dates, length of rental, and car class.

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