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GreenMotion at Cancun Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The worse ever, scam, person on the phone lied to us about the car pick up not being available, but at the end they had no car but took our money.
Cons: The worse ever, scam, person on the phone lied to us about the car pick up not being available, but at the end they had no car but took our money.
Cons: they stole money from us
Pros: Friendly, efficient and trustworthy
Cons: Cars good but not in top condition...not surprising as the rental was very competitively priced
Pros: cheap and got a free upgrade from economy car to a small suv. the shuttle was not at the airport and thankfully a local taxi driver called them on his phone and they came within half an hour , i would suggest to just spend a few dollars and take a taxi to the rental office. the return was fast and had no issues with the employees there . the car had a spare tyre and tools , very useful in mexico. and did not push for any extra coverages since i had my own from discover and from american express
Cons: car was very damaged very dirty and fuel was almost empty, car had oil change overdue message when picked up and the employee just rest the timer.... the shuttle was not at the airport and thankfully a local taxi driver called them on his phone and they came within half an hour , i would suggest to just spend a few dollars and take a taxi to the rental office. tha car had no luggage compartment cover so it was a problem to leave my luggage in the car even for very short trips to the convinience
Pros: Personnel très poli et professionnel
Pros: The car was fine.
Cons: The agent would only accept cash payment for the rate on the voucher although the voucher said we should pay by card. In case we would pay by card he charged us about 80 euro extra 'for taxes'. We did not accept and then he dropped the extra charge to about 20 euro which we reluctantly accepted. We rented full to full, but the fuel tank was completely empty with only 15 km remaining. We again protested but the agent told us all cars where with an empty tank. Obviously they empty the fuel tanks.
Cons: The car wasn't even available when we got there!
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit or debit card on a main driver's name, Passport or ID card.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cash, Debit cards, Prepaid cards is/are not accepted.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 2 additional drivers.
Additional drivers must be present when picking up the vehicle.
Additional charges will be applied.
Delivery/Collection service is available only by previous request.
A deposit for a tank of fuel is required upon pick up.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off