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First Car Rental at Malta Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The car was ok for the money
Cons: They charged me 50 Euros AFTER I had returned the car with a full tank and no damage AND had it signed off by their handler. Luckily I kept the receipt and sent them a scan of it together with my complaints and reminded them that unauthorized transactions are illegal. They have since said they will refund the money, but I could not trust them in future.
Cons: There was nobody at the desk when I returned the car, I simply dropped the key at a drop box
Pros: All good ...happy with service
Cons: All good..happy with sevice
Pros: The first car we received was an older model and had severe brake issues that became apparent after driving for a day. The agents helped us to quickly exchange it for a new car at the airport. We were satisfied overall with their customer service.
Cons: Lots of damage on the car which wasn't marked on the outgoing damage report. Guy at the desk was very blasé about it, but the guy doing the returns checks was very thorough. Don't sign the outgoing damage report before going to look at the car AND taking lots of photos.
Pros: Very efficient set up
Cons: With a perfect driving record i did not like the fact that i had to pay extra for being over 70.