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Budget at Malta Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Nothing. Budget have been absolutely terrible and I will never use their service again.
Cons: They refused to give me my car because my flight was late. The employee simply said they gave the car to someone else and there are no other cars they can give me.
Pros: Agent was friendly and gave details of driving and parking conditions in Malta.
Cons: Hidden charge(s). Our plane was delayed. Once I knew we were delayed, I called Budget to let them know. The booking said we could pick the car up until 8pm. We picked it up at 910pm. When I spoke to the agent, when I knew we were going to be late, he said there was no problem as he was there until 1am. Upon arrival, we were charged an additional 25€ for late pick up. There was no arguing with the agent who said this was the policy. I am still trying to deal with this issue.
Cons: Car had so many scratches on it.
Pros: Friendly and professional
Pros: Nice little car
Cons: No-one there to assist when we had a problem
Pros: Quick once I had paid MORE for insurance
Cons: Allowing third party agents to con me out of insurance that was not needed. I would rather pay direct to Buget / Avis at the pick up dest
Cons: My booking was sent to Avis although i had booked with Budget and i had a Budget confirmation and voucher.As a result picking up the car took a long time and caused an unpleasant experience.