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Sicily By Car at Malta Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The smooth process for picking up and dropping off the car. No unnecessary questions were asked or pushed for unneeded services.
Pros: First and efficient service
Cons: No USB point in the car which is essential for satnav on your phone
Pros: That they changed the not so good car very fast and without too many questions
Cons: The first car sverved to the left, steering was faulty. Second car was fine, but engine repair control was on all the time :)
Pros: bad service
Cons: team,,car,cleanliness ,receiving the car ,time
Pros: They were pleasant to deal with.
Cons: Had to wait five hours to get the car.
Pros: Cheap. Quick drop off. Car brought us from A to B (with some minor heart attacks ;-))
Cons: Value for money is really what sicily by car stands for. The rental car was super cheap (60€ for 5 days) but also in super bad condition. The chassis had several bumps and scratches (which isn't a big of a deal), one wing mirror was shattered, the air pressure of the tyres wasn't good and the gearing was terrible. We signed up for "full to full policy" but got one with half.
Pros: If you have all they require on arrival then it’s fast and efficient
Cons: I didn’t get the car I reserved but it turned out to be better in the long run
Pros: THE PRICE
Cons: the car seats were dirty with sweat marks
Pros: There wasn't anything I liked about the service
Cons: Over an 2 hours waiting in queue to collecr. Process seemed to take for ever.
Pros: Δεν μου αρεσε τιποτα.
Cons: Τα αυτοκινητα που παρειχαν ηταν τρακαρισμενα παντελως ακαθαριστα ειδικα αυτο που μου εδωσαν ειχε στο πορτπαγκαζ γιαλια απο προηγουμενο τρακαρισμα και σε απαιτηση να μου δωσουν αλλο μου ειπαν δεν υπαρχει περνεις αυτο ή τιποτα. Παρατηρησα ομως οτι και αλλοι πελατες ειχαν παρομοια προβληματα.
Pros: Everything Ok.
Pros: Cheap price
Cons: Customer service, excessive fees.
Cons: The staff was unfriendly, yelling at us and even other people who were in the office to rent a car. They wanted to force us to pay their insurance and not take the one from Discover Cars. Never again!
Cons: 1 hour waiting in line. Obligation to take full coverage insurance because of our visa card which is a "debit" card. The first car was not functionnal. The second car was in very bad shape too : dirty, damaged bodywork, 3 dashboard lights on, 2 under-inflated tires, on reserve after 5 kms
Pros: Very good service
Pros: The woman who served us was very pleasant.
Cons: Had to wait to long, the car had many dents and scrapes, no glove compartment no covers on the wing mirrors and warning notices came up warning of engine issues. but told it wasn't a problem, was told due to covid and the war in Ukraine could not get the parts to repair.
Pros: Free upgrade of the car
Cons: How long it took. 2 people were in front of me and I waited 30 minutes.
Pros: Friendly & efficient
Cons: No customer support, its impossible to get help in case of something.
Cons: They told me a could get the car in the afternoon and when i got there they told me there was no car for me because i was too late
Pros: nice people at reception desk
Cons: There is no easy way to find an office, neither is possible to reach them by phone
Pros: The employees are rude, I’ll tempered, threatening and
Pros: Pick up desk service
Cons: Unable to contact. Phone number not working. Emails not properly answered. Only way to contact them was to drive to the rental desk!
Pros: video damage
Cons: bit slow
Pros: Directions to the hire car area for pick up was misleading. Staff extremely grumpy.
Cons: Staff need to improve their customer service skills
Pros: was cost effective, good air con
Cons: The only problem was that it took well over 1 hour to get the car. Long time when younhave 2 hungry children waiting in a very hot reception. Very very slow
Pros: All the above
Pros: Airport staff generally polite but provided the wrong car. Sicily by car finally agreed to no fuel charge and 5 day complimentary rental voucher, which I have yet to receive.
Cons: Wrong smaller group car provided and on same/same fuel. My contract for Intermediate group vehicle full/full fuel. When I tried to correct the situation, there was no answer from their head office in Malta - tried telephoning 10 times over 2 days. Finally they responded to email after a further 2 days by which time I had partly sorted out the matter with their airport office and collected the (right) replacement car on my fourth visit to the airport. Central locking on replaced car did not work.
Pros: Cheap, good price
Cons: Cars à bit old
Pros: Someone was good, someone was bad.
Cons: Rear luggage was no.
Pros: Fast, fluent english language.
Pros: Friendly stuff and good car
Cons: They take to long to Release the money the they block 650,00€ con my credit card in fact I haven’t get my money back yet, is already a week since I left malta, this is not professional at all make them look like a prehistoric company.
Pros: they were very professional and friendly
Cons: Every thing