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ECH at Pisa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: NOTHING
Cons: EVERYTHING, VERY DISHONEST EXPERIENCE
Pros: Easy to pick the car up
Cons: The car was not as expected when I booked. It was dented and scratched in many places and lacked power. The car I selected was supposed to be equivalent to a Citroen C3, the Dacia Sendero was nothing like.
Pros: Very friendly and helpful personnel. Good experience
Cons: When collecting the car, the car required a service and battery in key fob and there was no water in the washer bottle
Cons: I will be making an official complaint as I have been charged additionally to my on line booking an extra £300 which I was not advised about. It said I could secure the car with a debit card and when I did they then charged me an additional €595 euros of which I will only be getting back €200. I am extremely annoyed about the whole thing and I would appreciate a call from you asap.
Pros: The car worked
Cons: Let a sour taste both on pick up and delivery, charging us on both occasions for non-existent issues. Car was delivered to us with no petrol in as well, so had to find a service straight away. Will not be using again.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 76.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Otherwise, the renter must provide an International Driver Permit (IDP).
A novice driver fee will apply to drivers who have held their driver license for less than 2 years.
ID documents must be hard copies; documents held on mobile devices will not be accepted.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, return flight ticket.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request. Additional charges will be applied.
By law, winter tires are mandatory on all roads from 15.10 to 15.04 in the following regions: Aoasta-Valley.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
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