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Noleggiare at Pisa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Was quick compared to others I have used
Pros: Staff members helpful, polite and professional
Cons: Cost for rental of vehicle with more than 5 seats was significantly more expensive (abet double) of that of a regular car which seemed to be disproportionate
Pros: Car had many dents and marks on it
Cons: I paid for a GPS system, instead of it being in the car they gave me a portable one which got us lost twice. We had to use the roaming in our phone to find our way incurring more cost
Pros: Price seems competitive.
Cons: I made 2 reservations. The system is inefficient: 1. I cancelled the first reservation. To get a refund took a lot of back and forth. Still didn’t receive confirmation: “your refund has been processed.” 2. Received 5 (five!) survey emails about 2nd reservation but not ONE reminder email that reservation is upcoming in a week. 3. Didn’t actually use the 2nd reservation so no refund or credit on the advance fee as far as I can see 4. Survey doesn’t offer “not applicable” in responses
Pros: They refused to give me the car as my licence was out of date & when we gave my girlfriends licence they increased the cost to 500 euros! She was extremely rude & unhelpful. We went to sixt & rented a car for 200 euros. Disgraceful. I would like a refund of the money I paid discover cars & you should seriously consider your partners as the service was awful
Pros: car upgrade at no cost
Cons: Drop off parking full
Pros: Staff were friendly and the car was new & clean.
Cons: I didn't received the rental docs. Car boot was too small for 4 small cases and they had no other option. The parking was v tight, car was wedged in between two other cars. There was no-one there at drop off and no-one checked the car in. After drop off they have tried to charge me for some scratch to a wheel that I have no idea if it was there and as they didn't check it in. They did tell me that were going to have to move all of the cars around after things were checked in.
Cons: Nollegiare told me that I didn’t have a fulltime covered assurance. They tried to sell me another assurance. I didn’t do it but I was worried during the whole trip because I tought that I didn’t have an assurance. I didn’t understand why their were 2 names Discover Cars and Noleggiare. Noleggiare wasn’t honnest. I didn’t trust the whole situation. The control of the car wasn’t necessary. They asked money for filling the fuel tank and I filled it myself …
Cons: The car was in bad shape, made lots of engine noises, was not confident the car would last through the rental. The customer service was poor. The agent at pickup didn't think my US license was valid (it is a normal license from a state in the US) and spent 30 minutes verifying that it was valid. At drop-off, they scoured every single inch of the car looking for something to charge me for, it was really weird. They were giving other customers hard times about tiny dents, seems like a scam.
Pros: Friendly, helpful
Pros: The staff were friendly and the car was in good condition
Cons: Collection process was a bit slow, it seemed to involve a lot of re-keying of details despite me filling out the online form. The car did not really feel like it was in the right class (the boot was smaller than I would have expected and it felt very underpowered)
Pros: The people were friendly and helpful.
Cons: The rental car agency is not clearly marked and a 5-7 minute walk from the airport (with luggage). The key drop off point is not at the rental car drop off point and is not clearly marked.
Cons: Car was seriously damaged. Should not be allowed to rent out cars in this stage.
Pros: Friendly staff.
Cons: There was an issue with the computer when picking up the car, so we had to wait longer than normal to pick up, but it really wasn't much of an issue, and it really couldn't be helped.
Cons: I never got the car; I had to rent from another agency.
Pros: Ease of drop off
Cons: My reservation was given away, I did not know the booking was being made thru an ‘Agency’; I ended up paying more than 2x when no car was available at arrival in Pisa!! 🥵
Cons: Wouldn’t hold car for me even though I contacted them to say flight was delayed
Pros: Nothing to like about your booking getting cancelled because your flight was delayed is there?
Cons: Most of the question above I can’t actually rate because we never got the car.
Pros: Nothing. The service was terrible. They took our money and refused to rent us a car.
Cons: They insisted we needed an international driver's license which we did not have. We went to every other car rental place in the airport in Pisa and not one required an international driver's license. We have also rented cars in Italy before and never had an issue with the international driver's license. This is a complete scam to take our money and not give us a car. We were able to rent a car from every other company in Pisa, Italy. They only refused because they already had our money.
Pros: Will never ever use Noleggaire again. Left me and my pregnant fiancé with no car as we were a no show due arriving 15 mins after the 'grace period'.
Cons: Even after we had emailed the depot to explain our flight had been delayed by 3 hours the previous night, meaning we got to our hotel at 3.30am. We arrived at 10.13 am the following morning to collect our car only to be told our booking had been cancelled and we were classed as a no show as we 'estimated' out pick up time as 9.00am. There was absolutely no negotiation even though we had emailed the night before. Meaning myself and pregnant Fiancé had to purchase a booking with another company
Pros: They were courteous but said they could not provide service.
Cons: The email confirmation said I had everything complete but when I arrived at the desk to pick up the car I was told I could not get the car because I needed an international driver’s license in addition to my Washington state license. I can provide you with the email which indicated I was completely prepared. I want my deposit returned. I had to find another agency at the airport and had to pay a tremendous amount to rent a car for 6 days! I am very unhappy. Please respond and refund my $70
Cons: Nonleggiare didn’t hold the reserved and partially paid car, although l wrote DiscoverCars my flight number and the flight was on time at 2PM. But Nonleggiare gave away the car earlier and the personel said “you didn’t come at 11AM”. But l didn’t rent from 11AM. The personal offered another car of lower category for 33% higher in price. So l went and rented a car from another rental car company. Please, take into consideration that l have approximately € 109 good at DiscoveryCars.
Cons: We had to wait such a long time by picking up the car. One office near the cars was nobody and had to find the other office
Pros: was not told i needed an international license
Cons: was not told i needed an international license
Pros: As stated, very friendly staff, competitive price and good location.
Cons: Worried out certain terms and conditions outlined in the office. Possible cost of bringing the car back dirty, etc. Should it have rained then I was worried that I might be charged for a car wash.
Pros: Good car quality and cleanliness
Cons: See above (reception)
Pros: car was clean and new
Cons: No directions from Pisa airport to their office - when we eventually found it ( we had to call to ask for directions as the email just said follow the signs even though there weren't any !! ), the office was called and and we waited 15 minutes before a person showed up.
Pros: in front of the airport
Pros: good value, good car
Cons: quite a wait at pick up.
Cons: The car was not clean but the company had weird rule for customers to clean car during return. If this was given in the time before booking i would have not chosen this service
Pros: The staff we friendly. It was just across the road from the main entrance to the airport .the agents moved really quickly and efficiently there was no delay and no transfer bus that ALL the other agents needed once you arrived.
Cons: Truthfully nothing. The agents had a good knowledge of English. They were efficient. The car was ready for us and exactly as we had ordered.
Cons: the attidtude of the staff at the time of pick up was terrible and they force you into taking out extra add-on's to cover the cars insurance is extortionate. at the time of drop off the experience with the staff was exactly the same. even being told that the car was not full and i would be charges 35 euro plus charges if i did not fill it up ( it was not full when i picked it up) i went and put 5.14euros in the tank to fill it up and hand it back. i would suggest Noleggaire have training
Cons: There is a man that works there who is extremely rude. He kept rolling his eyes at me and then answered another call when I was trying to talk to him. I was being polite and he was just so rude I couldn't believe it. The issue was I only had a debit card not a credit card, this wasn't clear on the booking. Your team were helping and said they would change the name on the booking to my partner and I asked the man and he just shouted no at me and walked off. It was just disgraceful.
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 76.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Only physical driver's licenses are accepted (not digital versions).
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Bosnia and Herzegovina, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Iceland, Ireland, Latvia, Lithuania, Luxembourg, Malta, Moldova, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain-Mainland, Switzerland, United Kingdom.
Additional charges will be applied in case the car is crossing state or region borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 15.11. until 15.04.) Snow chains are included in price.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/collection service is not provided.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off