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Goldcar at Pisa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: Wouldn't accept old paper UK licence. First time in any country this has happened so couldn't get a car. Rep just shrugged his shoulders and that was that. Went to alternative rental agency who were excellent and helpful.
Pros: Efficient and courteous.
Pros: Unusually not long to wait on pick up
Cons: Agent not very helpful on car return and sign off
Pros: That EVENTUALLY we were given a decent new car after wasting time with an older car with a broken rotating mirror, tyre that needed inflating, one reverse light not working and engine not sounding new.
Cons: The problem was with DiscoverCars.com. The experience spoilt our trip and I will make sure no friends or family waste time with this company . I needed a car for 48 hours, so booking at midnight I tried and tried repeatedly to set the start time at 1pm ( because I knew my husband’s flight was at 3.50pm on the Tues 20th that would be perfect timing to return the car). The website did not allow this. I tried repeatedly but it would. not allow me to scroll beyond 9 / 10 am
Pros: Small damage all round very dirty interior and inside the front windscreen
Cons: The service in general was ok 👍
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A novice driver fee will apply to drivers who have held their driver license for less than 4 years.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, domestic renters must present the following documents: valid driver license, ID card, credit card on a main drivers name, booking voucher, Italian fiscal code card.
Residents of the following country(ies): EU are required to present the following document(s): credit card, valid driver license, ID card, booking voucher in order to pick up the car.
Residents of the following country(ies): non-EU are required to present the following document(s): passport, credit card, valid driver license, booking voucher, International Driving Permit (IDP) in order to pick up the car.
A deposit for a tank of fuel is required upon collecting the vehicle.
If the customer takes the following extra equipment: GPS Navigation system, then an additional amount of deposit will be held on their credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Optional extras are subject to the following additional charge(s): Premium Location surcharge, Airport Surcharge.
Delivery/collection service is not provided.
A deposit for a tank of fuel is required upon pick up.
Diesel vehicles are available only by request upon arrival. Diesel vehicles are available for an additional charge.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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