Car Rental – Search, Compare, and Save up to 70%!
Goldcar at Pisa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Assurance beaucoup trop cher par rapport a la voiture. On a vraiment l'ipression de se faire avoir .
Pros: Car was quite new.
Cons: Too slow waiting time of over an hour. No staff at pick up only at desk.
Pros: Great drop off. Great vehicle
Cons: Tried to sell me additional insurance and was not happy that I didn’t accept
Pros: Terrible service. Charged us for fuel even though we brought the car back full. Called and they couldn’t help. Emailed and heard nothing back.
Cons: Terrible service. Charged us for fuel even though we brought the car back full. Called and they couldn’t help. Emailed and heard nothing back.
Pros: Replacement car smaller than the one paid for, no willingness to discuss. Car was very scratched and exterior was in poor condition.
Cons: Very matter of fact. Hard sale on additional insurance from Goldcar.
Pros: Great service and easy collection and return
Cons: They dont accept AMEX. Car was dirty and had loads of Damage.
Pros: So easy to use.
Pros: Not very difficult
Cons: Not as friendly as before
Pros: Quick and good value
Cons: Instructions on how to find at the airport were confusing. Took us a while as there are no signposts initially. Car was a nice drive but was dented and scratched inside and out
Pros: Nothing. Overall a terrible experience
Cons: Everything. I am trying to claim a refund as my car broke down shortly into the trip and their customer care is shocking/non existent. I would reccomend removing them from discover cars if I were to ever use your website again.
Pros: Rental desk
Cons: Cost for older battered car
Pros: Specific assistant
Cons: Nobody in Returns area
Cons: Still no deposit back
Pros: Cheap and friendly.
Cons: All perfect, this time.
Pros: Reps were very helpful and polite. Great service
Cons: Rude car rental agent. The car rental agent wanted me to make the optional insurance to the car at the rental desk, despite the fact that I had already done it online on your site. When I told him that I would not do it again, because I was not going to pay for two different insurances, he started getting very rude, making fun of me and even telling me that the insurance I made on your site was not valid. Eventually for a basic Fiat 500 of 2017 he blocked 1073 Euro on my credit card for 30 days.
Pros: Quick and good pricing
Cons: Nothing particularly but I reserve this opinion until I receive my deposit back on to my credit card.
Pros: The car was in good shape.
Cons: What you pay online is only a fraction of what they force you to pay when you pick up the car. This company is a scam.
Pros: Car was newish Dropping it off was quick
Cons: Queing to pick up the car took 45-60 mins Was then told I needed to pay another 300+ Euros for insurance, despite having paid for insurance online already. The man did not speak good English and told me I had to pay either 300 or 1000 Euros and I didn't understand what for. He tried to write down what he was saying but his writing was very illegible. A Swiss man hiring a car was also confused and asked me what this all meant as we'd paid online. Not receieved my fuel deposit back, 3 days later
Cons: The assertion by agent that we could only use Goldcar to insure against loss of the excess in the event of fire and theft. I did not take it.
Pros: Very little -- The gas refill penalty of $27.00 was an absolute rip-off.
Cons: There was very little to like.
Pros: weird T&C, nothing clear. Tank wasnt full, had to go back and get contract modified, very unprofessionals.