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Ecovia at Pisa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Fairly new car
Cons: Very pushy to sell their own insurance plans
Pros: Personnel excellent
Cons: The very poor quality of the car and no screen wash functioning, not that clean inside.
Pros: Car was new and clean
Cons: I arrived 30 minutes early at the ECOVIA desk. My rental was processed, when I was presented my contract I queried why the balance was €223.71 vs the €178.97 per my confirmation contract. The agent told me I was being charged for an additional day because I presented at the desk before 12.00. She refused to change my Drop-Off time to 11.30 on 28 Sept. With a queue of people behind me I was forced into paying for an additional day's rental.
Pros: Help provided to find the car in parking area
Cons: Time to present paperwork and get keys at desk. Ave time was 12 minutes for each customer. One lady on desk had 7 customers when we arrived so over 1 hour to collect keys. Ecovia was the only busy desk in the rental building so please put on more staff.
Cons: The signage to the car rental hall is very poor at Pisa. And a long walk. The shuttle bus to the car rental did not include the Ecovia/ Discover Cars logo so we walked. We spent 1 hour waiting in a queue - by the time we were served the entire car rental hall was empty. The staff gave no consideration or apology to our excessive wait. The directions to find the car(s) was poor because the car(s) were parked in a different car rental area than Ecovia.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher. Renters from the following country(ies): Italy must provide the following documents: proof of home address (e.g. Utility bill) in order to collect the car.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Diners, Debit cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Information on the exact fee amount is available by request.
Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, France, Germany, Liechtenstein, Luxembourg, Netherlands, Slovenia, Spain-Mainland, Switzerland, San Marino.
Crossing country borders is forbidden to the following countries: Albania, Bulgaria, Cyprus, Czech Republic, Estonia, Greece, Hungary, Iran, Malta, Morocco, Poland, Romania, Serbia, Slovakia, Tunisia, Turkey.
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Pick-up & Drop-off
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