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Ecovia at Pisa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Fast, efficient service. Great price.
Cons: I cannot fault the company on any level.
Pros: Nothing. Absolutely nothing. 1. Took a lifetime to get the car. 2. We got charged for picking up late but there was no mention of this online. 3. The car seat provided made our son ill. (I have photographic evidence of the rash it caused) 4. The car sounded like a tractor. 5. There was no window washing fluid. I had to fill it up myself. 6. One of the sidelights was out.
Cons: Nothing. Absolutely nothing. 1. Took a lifetime to get the car. 2. We got charged for picking up late but there was no mention of this online. 3. The car seat provided made our son ill. (I have photographic evidence of the rash it caused) 4. The car sounded like a tractor. 5. There was no window washing fluid. I had to fill it up myself. 6. One of the sidelights was out. It is SHAMEFUL that Discover Cars work with a company you like this.
Pros: The representative was friendly, honest, and helpful.
Cons: Nothing. It was all good.
Pros: Read the conditions carefully! Careful! The low price is valid only if you have a credit card. If you have a debit card (as I had), it forces you to pay full insurance, which significantly increases the price.
Cons: They have this rule for credit card payment. If you don't have a credit card, they forces you to pay full insurance, but they also charge you a guarantee of 500 euros.
Cons: did not get the car we booked car (inside) had not been cleaned since last use (found garbage, masks, etc. from previous user) car in poor repair (check engine light and check exhaust system kept coming on)
Pros: I didn’t like that you don’t have other cars more ok then this…
Cons: No professional skills on offering a good car & a good experience overall.
Pros: I LIKE NOTHING ABOUT THE "SERVICE." it was absolutely terrible. When the car wouldn't start, the roadside assistance told us to leave the keys on the tire so we didn't miss our train and flight. Ecovia told us if we did this, we'd be charged for abandoning the car. So we had to stay in the hot sun with the car for hours, waiting for roadside assistance, to finally come and tow it away. We did miss our train and had to pay hundreds of dollars for a taxi ride and purchasing new train tickets.
Cons: THE SO-CALLED SERVICE WAS AWFUL. First we had to pay for a tow & new tire. Next day ,the car wouldn't start; the roadside assistance told us to leave the keys on the tire so we didn't miss our train because tow truck took hours. Ecovia said this would be a crime: abandoning the car. So we stayed with car for hours, waiting for roadside assistance, to come and tow it. We did miss our train and had to pay hundreds of dollars for a taxi ride and purchasing new train tickets. DO NOT USE ECOVIA!!
Pros: Courteous and friendly
Cons: The sales pitch to buy extra insurance.
Pros: The competitive price
Pros: It was fast and straight forward.
Cons: The representatives were somewhat rude when I asked about what I was signing when they pushed documents in front of me. The reps were talking to each other about it in Italian in a way like I was some type of douche bag for asking about what I was signing.
Pros: Smooth and easy
Cons: Really expensive but limited choice in the market for cheaper options. pre covid this car hire would of been half the price !
Pros: Everything went as planned, the car was better than expected.
Cons: Absence of blue disk in the car for parking in some areas.
Pros: Almost free upgrade
Cons: No one at the desk when returning in the morning / very expensive
Pros: Liked the car provided
Cons: Took a while to complete the paperwork But staff friendly and helpful
Pros: Quick & friendly
Pros: Friendly service , nice car
Cons: No signage from airport.. this is the same for all car rentals at Pisa
Pros: The employee explained me very well about CNG and how to find it in Italy with an app to download.
Cons: No shuttle at all so not funny when you get many luggages but this is not the responsability of Ecovia.
Pros: It’s much more efficient at pick up. Was able to put husband on driver list without him having to be there
Cons: All good except for return trip. We did different drop off- Linate- had no idea where the drop off was. Thought it would be at airport. Got quite stressed having to ask where drop off was. Think at Pisa they should have warned me! All worked out in end but I had lot of luggage which I struggled with
Pros: The agent was grumpy and rude , and she also made me take out extra insurance even through we had it already.
Cons: She took my card and charged me £300 euros on top
Pros: friendly and accommodating
Cons: slow (only 1 person serving), fuel tank not full and had to stop on my way to destination
Pros: Overall ease of the process
Cons: The car was out of windshield washing fluid
Pros: It is at a different location from the main car rental, however this was the second time using Ecovia so we went to the correct location.
Cons: Nothing to fault.
Pros: On drop off, the service was exceptionally fast. Everyone was friendly and was able to conversate in my native language.
Cons: It's in a different place to all of the other car rental places at Pisa airport so I went the wrong direction first of all. Unless you read the full details you wouldn't know to call a company. Once I got to the office it also took over 45 minutes to queue to get the car. The man serving was very nice but there was one of him and each transaction took 15 minutes and I was 4th in line. Therefore, If I was going again, I would book with someone else.
Pros: Very friendly, easy to speak to the location we rented the car from when our flight was delayed 48 hours and easy to sort extension. Car was excellent and handing it back was easy.
Pros: Paperwork was quick on collection and return
Cons: Confusing pickup as I knew we took a parking go bus to Ecovia but not clear where bus pickup was. Was cleared up on phone call though.
Pros: Friendly helpful staff
Cons: Nothing to complain about
Pros: No queues. No fuss, and no hard sell of CDW insurance.
Cons: Nothing worth mentioning.
Cons: Muy complicado de encontrar... complicado el bus lanzadera (havia dos diferentes... y no explican cual...)... muy lento el personal para hacer el check-in
Cons: They sold us a satnav extra, and failed to tell me it already had one in the car!! waste of money.
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher. Renters from the following country(ies): Italy must provide the following documents: proof of home address (e.g. Utility bill) in order to collect the car.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Diners, Debit cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Information on the exact fee amount is available by request.
Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, France, Germany, Liechtenstein, Luxembourg, Netherlands, Slovenia, Spain-Mainland, Switzerland, San Marino.
Crossing country borders is forbidden to the following countries: Albania, Bulgaria, Cyprus, Czech Republic, Estonia, Greece, Hungary, Iran, Malta, Morocco, Poland, Romania, Serbia, Slovakia, Tunisia, Turkey.
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Pick-up & Drop-off