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Centauro at Pisa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: friendly, helpful staff
Cons: I wasn't aware that there was any fuel deposit to pay beforehand and also that only one card has to used on all transactions.
Pros: Only the girl from Ukraine who helped me when I dopped off the car was the only good thing. The whole company is so unprofessional.
Cons: The whole company is kind of Mafia who just exploiting people.
Pros: Fast,friendly, no hard sells
Pros: Charming quick efficient service - best we’ve ever had. Couldn’t ask for more.
Pros: They knew what they were talking about. They were helpful and explained things.
Cons: There were pre existing scratches on the car not noted on the rental document which they were going to charge us for on drop off if we hadn’t got our own photo proof they were already there.
Cons: Dreadful experience. No clear directions on where to be picked up, incorrect directions provided, and no info from airport. No signs to indicate where to go. Unable to contact office as no local office details provided. Almost two hours by the time we got the car - lots of damage on the car which the company had not noted, despite telling us car had been checked. Charged for damage when returning it. Dreadful service, appalling communication, dishonest ripoff
Pros: Quick easy and efficient
Cons: Minor things but no water in washer bottles and tyre pressure light came on after 20km. Had to put air in all tyres
Pros: Great staff - quick turn around both ends
Cons: Hard to find Car was full of scratches and dents
Pros: Kids play table area and helpful staff
Cons: Instructions need to be clearer that the desk is not in the airport car rental terminal
Cons: The pick up was away from the airport.
Pros: perfect coordination of pick up and drop off, readiness, communication with the customer, lovely and helpful staff. Asiistance was superb from the start to the end. The whole process was simple, quick, pleasant and efficient. I will definitely use this company again.
Pros: Overall good experience
Cons: Booked with Amex to get a deal but car rental refused to take Amex meaning I couldn’t take advantage of the discount
Pros: They do not try to rip you off by finding scratches etc on the car and all the representatives are very helpful - this applies only to Centauro Pisa, who I have gone to for many years.
Cons: The prices are now way too high - I understand it is due to lack of cars, but can that explain a near tripling in price?
Pros: very professional staff. Pick up and Drop off was great. their was a small mark on the car at pick up which they noted was done by the last renter. Very good service.
Pros: Centauro excellent
Pros: At Pisa specifically, the shuttle bus is a bonus since it picks you outside the terminal. Compared to the 'in airport' providers which requires an 800m walk with all luggage in the Tuscan heat. Service was very quick and easy although may have been quiet this year due to Covid. They also had a much more reasonable charge for child seat compared to others. Some major providers wanted over 100 Eur for a week which is disgraceful for a safety device. Centaur at 50 odd Eur was reasonable.
Cons: The fuel policy of 3/4 -> 3/4 is odd and seems designed to either catch you out or cause you to be cautious and buy them some extra fuel. How can one estimate when refuelling to hit 3/4 of a tank in a car you don't know very well?
Pros: Very efficient. Lovely staff. Great car.
Cons: Had to wait 30 minutes for pickup bus - mind you, partly my fault as went to the wrong place ( a walk away) so missed the correct transfer and had to wait for another. It would be good if the collection details said Centauro is in a different place to the other agencies.
Pros: Easy, well explained.
Cons: Value for money was poor but that was the case with all rental companies in the region, so it’s more an indictment on the car rental in the area than the company itself.
Pros: This is by far the best car rental service I have ever experienced! Everything from customer car, the car and costs.
Cons: It was all flawless!
Pros: Responsive to problems identified with the car. Friendly (Rocky)
Cons: Car had bumps not previously identified and was reportedly 60% full of petrol (gas) when indicator clearly on 50%
Pros: Nice personnel, really good English, easy to hire
Cons: They provided dirty car
Pros: Value for money. Helpful, friendly staff
Cons: The car had a number of minor faults which wasted time and caused worry,
Pros: Very friendly
Cons: bit far from the airport