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Locauto at Pisa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Quick and helpful service, brand new car
Pros: Prompt and professional service, the fact that you accept debit cards is a big bonus as well as you do not request huge amounts of money as deposit as other companies do.
Cons: Would be helpful to have the office open later in the night than 11pm Thank you.
Pros: Perfect from pickup to drop off!
Pros: Only the condition of the car and the cleanliness.
Cons: 1) Lack of indications at the airport regarding the location of the Locauto car park; 2) Lack of free shuttle service from Pisa airport to the Locauto car park, and me and my boyfriend had to walk there carrying our bags on our backs and without knowing the way very well (we had also to ask for indications to many different people); 4) Taking too long to refund the deposits. I have already delivered my car two weeks ago and I haven't been refunded yet. My booking was DC-5483107.
Pros: Good car, quick pick up, no up selling at collection. No rip off at drop off with damage.
Cons: I was charged a fee when i arrived before the cut off time, the attendant was threatening, unreasonable and would not give us the car unless we paid the fee. if she had just done her job in the time we arrived instead of arguing with us we would have walked out there by 11pm!! poor poor service from both Locauto and Discover cars
Pros: Quick and easy
Pros: Efficient and friendly
Cons: Car was old and expensive
Pros: The actual site was so helpful. They even tried to reach you to let you know that my flight was cancelled but of course you did not respond,
Cons: Could not modify the car after a flight cancellation. No response by phone, email or text......
Pros: The check of the car for damages, scratches etc. was very thorough and efficient.
Cons: Why must one always refuse the clerks eager of selling extra insurances although he could see in the papers from DiscoverCars that everything was insured? That kind of "service" is really annoying!
Pros: Easy to find near the airport. Friendly staff and they got me a nice upgrade.
Cons: We were rushed at pickup to sign forms and not given time to check condition of car fully. At car drop off, a 6 cm light scratch was located by Locauto employee suspiciously quickly (we had never seen it during our time with the car and never had any encounters where car would have been scratched so it is very likely that the scratch was there from the start and employee knew what to look for.
Pros: Quickly and effectively
Cons: On my credit card, 100 euro was blocked in advance for the fact that I can rent a car with an empty tank! I was not warned about this! According to the documents were to write off 66 euros, and debited 166 euros - it was unexpected for me!