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ECH at Pisa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Price was ok.
Cons: Pick up took 1hr. Not in terminal. Walking 500m with young child and luggage in hot sun.
Pros: Genuine
Cons: No issue
Pros: Nothing.
Cons: Operatives appear to be doing their job i.e contact you when delayed to ask how long until you collect the car then ignore what is said leave notes to ring telephone numbers that are not answered and keep you waiting. Drop off operative was rude, dismissive and when I pointed out that I could not wait all day for attention as I had a train to catch and offered to use the key drop box instead demanded the keys and sent me a delayed bill for a hardly visibile dot on the bumper!!!
Pros: Agent who checked me in was lovely and friendly
Cons: I felt like the agents responsible for checking the car out and in are trying to find ways to get money out of you. In 25 years of hiring cars in 30 countries, I've never had a company check UNDER the wheel rim for damage when you return but not when taking the car. They also said that unlike other companies you get charged for ANY damage, other companies allow dings as wide as a 10p piece with no paint removed, and smaller with paint chipped. also never had anyone inspect and charge for rims
Cons: in car dirty long wait time car have no washer water
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