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Maggiore at Pisa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: see above
Pros: Friendly, professional and efficient staff made renting the car a pleasant experience
Cons: Poor signage from terminal to car rental area, but this is down the airport not Maggiore
Pros: Not alot. As explained above and further, that the car slot that the told us to look for was not the car we were actually renting.
Cons: When we found out that the car we were supposed to be renting was not the ne on the parking space code, we had to get one of the parking slot administrators to find us the car we were expected to rent. He was good.
Pros: The car was new
Pros: Quick friendly and efficient
Cons: It said on airport but it isn’t
Pros: The gut who handled the return was very efficient
Cons: Long delays waiting for agent to serve us on collection Poorly explained petrol policy
Pros: Nothing comes to mind
Cons: No one initially available at the desk. Then the woman that did serve us made the whole process very difficult due to the fuel charging process. It was not communicated correctly until queried. On returning the car we were charged and incorrect value (higher) which is nothing to do with the fuel. Very poor customer service. And in answer to the next question - Yes I would rent a car again for a similar trip but not with Maggiore
Pros: No problem with having our own insurancel; no silly attempts to sell extras. No nonsense on return. Car was fine.
Cons: Collecting the car took longer than expected. There is still a 'blocked' amount on my credit card, in addition to the payment made, despite returning 10 days ago.
Cons: Car broke down on the first day, appalling service in breakdown cover and sorting new car. Was a very dangerous and unsafe situation and I expect follow up.
Pros: The drop off was the only pleasant experience. That was straightforward and no threat of finding any "damage" to the car. I took photos nonthesless.
Cons: I was pressured to upgrade the car, upgrade the insurance, and upgrade the refuelling policy, all with dire warnings of the consequences if "something" happened. A most uncomfortable experience.
Pros: Great customer service @ desk and drop off
Cons: As always with rental the up-sell on insurance
Pros: Price. Quick drop off.
Cons: Signage of rental car pick up from airport. Lack of clarity that I had to go to an unsigned reception before proceeding to pick up the car.
Pros: Representative was initially friendly
Cons: Expensive. Charges added that weren’t mentioned at booking stage including “premium location charge”
Pros: Exactly what I was looking for.
Cons: I have been charged twice for the rental , same amount both times
Cons: Auto was niet schoon, veel vuiligheid en krassen, waardoor ik iemand erbij haalde om samen te controleren. Een kras die notabene al aangegeven was op papier door de man die ik erbij haalde voor controle, wordt ons nu aangerekend en is in zelfs al in rekening gebracht. Ik maakte hem attent op 2 deukjes op de motorkap, waarvan hij op mijn aandringen slechts 1 deukje op het papier vermeldde. Hij vond mij erg lastig en ik moest me niet zo druk maken om krasjes. Slechte ervaring, ga er werk van maken
Pros: The agent at pickup was very helpful and proactive
Cons: Didn't feel like great value for money. The rental location (all brands) at Pisa is abismal. It's far from the terminal, not connected, and under the blazing sun
Pros: Good price
Cons: Couldn't be reached by telephone. That was a problem with the cooling liquid, and I had to fix it myself because I couldn't get in touch with Maggiore
Pros: almost everything
Cons: dropping of the car: instructions not very clear over where to let the keys in the night
Pros: car cleanliness, car model
Cons: time spent picking up the car (it was supposed to take 20 minutes intead od 1h20 minutes)...
Pros: Service was friendly
Cons: We got a smaller car then a fiat punto and no other car was available. We struggled to get everything in the twingo. The class of the car was not clear when booking it. Also we were going to get charged for the 2nd driver when we dropped off the car. I had asked on pick up if it was for free and they said yes. So wanting to being charged for that at the end was very confusing.
Pros: didnt charge a high deposit
Cons: long waiting times. Staff not very helpful or efficient. Staff refused to check car before rental and took a long time to check after.
Pros: A professional service and good car
Cons: When I wanted to take the car three hours early, I had to sit and wait one hour for someone to call me, even though I was at their offices.