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Maggiore at Pisa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The car was new
Pros: Quick friendly and efficient
Cons: It said on airport but it isn’t
Pros: The gut who handled the return was very efficient
Cons: Long delays waiting for agent to serve us on collection Poorly explained petrol policy
Pros: Nothing comes to mind
Cons: No one initially available at the desk. Then the woman that did serve us made the whole process very difficult due to the fuel charging process. It was not communicated correctly until queried. On returning the car we were charged and incorrect value (higher) which is nothing to do with the fuel. Very poor customer service. And in answer to the next question - Yes I would rent a car again for a similar trip but not with Maggiore
Pros: No problem with having our own insurancel; no silly attempts to sell extras. No nonsense on return. Car was fine.
Cons: Collecting the car took longer than expected. There is still a 'blocked' amount on my credit card, in addition to the payment made, despite returning 10 days ago.
Cons: Car broke down on the first day, appalling service in breakdown cover and sorting new car. Was a very dangerous and unsafe situation and I expect follow up.
Pros: The drop off was the only pleasant experience. That was straightforward and no threat of finding any "damage" to the car. I took photos nonthesless.
Cons: I was pressured to upgrade the car, upgrade the insurance, and upgrade the refuelling policy, all with dire warnings of the consequences if "something" happened. A most uncomfortable experience.
Pros: Great customer service @ desk and drop off
Cons: As always with rental the up-sell on insurance
Pros: Price. Quick drop off.
Cons: Signage of rental car pick up from airport. Lack of clarity that I had to go to an unsigned reception before proceeding to pick up the car.
Pros: Representative was initially friendly
Cons: Expensive. Charges added that weren’t mentioned at booking stage including “premium location charge”
Pros: Exactly what I was looking for.
Cons: I have been charged twice for the rental , same amount both times
Cons: Auto was niet schoon, veel vuiligheid en krassen, waardoor ik iemand erbij haalde om samen te controleren. Een kras die notabene al aangegeven was op papier door de man die ik erbij haalde voor controle, wordt ons nu aangerekend en is in zelfs al in rekening gebracht. Ik maakte hem attent op 2 deukjes op de motorkap, waarvan hij op mijn aandringen slechts 1 deukje op het papier vermeldde. Hij vond mij erg lastig en ik moest me niet zo druk maken om krasjes. Slechte ervaring, ga er werk van maken
Pros: The agent at pickup was very helpful and proactive
Cons: Didn't feel like great value for money. The rental location (all brands) at Pisa is abismal. It's far from the terminal, not connected, and under the blazing sun
Pros: Good price
Cons: Couldn't be reached by telephone. That was a problem with the cooling liquid, and I had to fix it myself because I couldn't get in touch with Maggiore
Pros: almost everything
Cons: dropping of the car: instructions not very clear over where to let the keys in the night
Pros: car cleanliness, car model
Cons: time spent picking up the car (it was supposed to take 20 minutes intead od 1h20 minutes)...
Pros: Service was friendly
Cons: We got a smaller car then a fiat punto and no other car was available. We struggled to get everything in the twingo. The class of the car was not clear when booking it. Also we were going to get charged for the 2nd driver when we dropped off the car. I had asked on pick up if it was for free and they said yes. So wanting to being charged for that at the end was very confusing.
Pros: didnt charge a high deposit
Cons: long waiting times. Staff not very helpful or efficient. Staff refused to check car before rental and took a long time to check after.
Pros: A professional service and good car
Cons: When I wanted to take the car three hours early, I had to sit and wait one hour for someone to call me, even though I was at their offices.
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
For rentals of 28 days or more, mileage is limited to 4500 km per rental.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle. Deductible/excess will be charged per damage.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Ski rack, Snow chains, Winter tires, then an additional amount of deposit will be held on their credit card.
It is possible to pay and leave the deposit only with the following payment methods: Diners, Discover, MasterCard credit card, VISA credit card, American Express credit card, Maggiore Charge Card.
The following payment methods are accepted: Diners, Discover, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, Maggiore Charge Card.
Visa Electron, Maestro, Cheques, JCB, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Details are available from the car rental company's reservation office. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request. Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off