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Alamo at Pisa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Very friendly and efficient
Pros: The rental agent is the rental desk was lovely and very clear with the service. She even switched to talk Spanish with me, which felt as a nice gest.
Cons: The man handing me over the car was not kind at all. He was not polite, not patient and He got angry because I was carefully reviewing the car before I signed off the check. He said at the end: "We are going to make a very exhaustive check as well when you return the car". You make your own conclusions, but it certainly did not feel nice to hear that in the tone he said it.
Pros: Hassle free, easy
Cons: Queued for quite a while for pick up and drop off
Pros: Efficient collection and drop off with friendly professional staff who were thorough in taking us around to inspect the car at collection. Also a lower holding deposit which was good.
Cons: It took us a while to get to the rental desk, but this was down to the Pisa airport shuttle and not Alamo. We were also given a different car than advetised, I could have chosen the car we were given and paid less, but we chose a slightly larger car that we didn't receive.
Pros: Straight forward, quick and easy, no problems at all
Cons: Little bit of a wait on pick up as 2 customers in front of us which took some time, but other than that - brilliant service all round
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Minimum rental age is 21 years for car group Compact, Intermediate.
Minimum rental age is 25 years for car group Standard, Fullsize.
Minimum rental age is 27 years for car group Luxury.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit or debit card on a main driver's name, Passport or ID card, booking voucher, additional ID showing home address (e.g. Utility bill), photocard driving license.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Crossing country borders to Norway, Switzerland, United Kingdom, EU countries is free of charge.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
During winter season (from 15.11 until 15.04.) Snow chains are included in price.
All extras are available at the rental counter. Prices vary, depending on the rental period.
In order to have service out of hours, the renter must provide the following information: Flight number, train number.
A maximum of 59 minutes is available for service outside of business hours.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
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