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Budget at Palma de Mallorca Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Drop off guy was great. Quick and polite.
Cons: The queue is not acceptable. No rhyme or reason in how it is managed. Online connection does not work. Do they even know their online service is non functional. Front office was closed on Monday 14th September but no reason given for this malfunction.
Cons: Asigurarea full pe care am achiziționat-o pe site-ul dumneavoastră nu a fost în regulă pentru Budget astfel ca am fost nevoiți să achiziționăm ta asigurare full de la ei pentru a putea fi 100%acoperiti. Acest lucru ne-a creat un cost suplimentar de 350€ și o pierdere de la poliția de asigurarea pe care am achitionat-o pe site-ul dumneavoastră de 300€.
Pros: Misina buna, personal amabil
Cons: Umpic destul de greu de gasit, a fost data locatia din terminal si preluarea a fost in parcarea mare la etajul 2
Cons: The drop off as it was not so easy and clear when there was no employees
Pros: Good customer service
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
The following surcharges may apply: Accident Administration fee.
A young driver fee applies to drivers under the age of 26.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Customers not resident in EU countries are required to present the following document(s): International Driving Permit (IDP) in order to collect the car. The driver license must be written in Roman alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
For driver licenses from countries not party to the Geneva / Vienna Convention on Road Traffic (e.g., China), an official translation of the license in the following language(s): English, together with the original license, must be presented. A digital driver's license will not be accepted — you must bring your physical driving license. Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Additional Driver, Mandatory surcharges, then an additional amount of deposit will be held on their credit card.
Prices for extras are shown on the booking page.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 70 % battery charge remaining.
You can find Privacy Policy for Avis Budget Group by visiting: https://avisassets.abgemea.com/dam/avispreferred-EU/privacyPolicy/UK/en_GB/ABG-EU-Privacy-Notice.pdf
The supplier will hold the vehicle for 29 minutes after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.