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Sovoy at Casablanca Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Personnel accueillant
Cons: La voiture est assez vieille avec plein de bosse sur les côtés
Pros: Gaat wel
Cons: Sovoy licht achter de douane je moet twee keer in de rij staan langs de douane om te checken. Ingewikkeld.
Pros: Gave me a broken car with close to zero grip tires in the middle of the night so i don’t notice ans when the tires blow up held me hostage of 5000 dhs to get it fixed or replacement. Worst experience ever!
Cons: Gave me a broken car with close to zero grip tires in the middle of the night so i don’t notice ans when the tires blow up held me hostage of 5000 dhs to get it fixed or replacement. Worst experience ever!
Pros: Nothing
Cons: The car given to us at night was in very poor condition with several problems, no AC, Radio or other. It was not the model or similiar model as booked and the agency never replied when we asked to change it. They made us wait on the highway for 2h, saying they were coming our way. After 12 attemps to call them, we left and had to use the car for 2 weeks. Upon return, nobody was at the desk to return our 1700€ Deposit and so far I have not received proof of the deposit return.
Pros: The staff were friendly and very helpful. Drop off at a different location from pick up was easy.
Cons: The car came with no fuel and the petrol light on. Would have been easier to pick up with a full tank as per most other rental companies.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 23.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
For vehicles in groups Luxury, Fullsize a driver license valid for at least 2 years is required.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher. Renters from the following country(ies): United Kingdom must provide the following documents: driver license with photo in order to collect the car.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card. Only cards issued in the main driver's name are accepted.
American Express, Cash, Diners, Debit cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
If the customer is late for a return for more than 90 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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