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1 Service Car at Casablanca Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: They were very responsive and accommodating. They even pick up my car from the hotel verses having to drive to the airport
Cons: They didn't offer price rebate when returning the car earlier than expected.
Pros: It was convenient to have an agent meet us. With that said, we were already in Casablanca and could communicate with the agent. I could foresee this being an issue if you just landed and your flight was delayed.
Pros: Very accommodating and helpful
Cons: Their cruise control was not working in the car
Pros: I like that the gentlemen waited at the gate for me even though my flight was delayed and over night
Cons: They very slow at getting back to me on email Agent made me go to the other side of the airport to drop off the car while I was late for my flight and didn’t have the proper photos had to present my own to show damage was already there Car needs to be maintained and cleaned better Tire had damage on sidewall but thank god it lasted Wipers are very bad No fluid in the windshield washer tank Empty on gas had to go searching for fuel at that late of hour
Cons: Contractor: 1 car service at Casablanca airport deducted money from my bank account (Carte *7669 : 01/05/2023 13:30, débit 22850.00 MAD, ANG RUE OUSSAMA IBNO, ANG RUE OUSSA) but refused to hand over the car to me. I ended up canceling the lease. The money has not been returned to me so far. Also, your company charged me an agency commission, but the service was never rendered. In connection with the above, the impressions from using your service are negative
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 70.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The following payment methods are accepted: Cash, Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
American Express is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Additional drivers are allowed free of charge.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request. Additional charges will be applied.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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