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Dollar at Casablanca Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: The vehicle wipers were ineffective.
Pros: No extra than others
Cons: Still waiting for the deposit refund
Cons: Charging for prolonged
Pros: Be more direct with the price
Cons: No customer service
Pros: The services are great
Cons: I would recommend easily
Pros: Good service
Cons: Not picking up my phone calls after arriving at the airport.
Cons: When I returned the car there was no one to pick me up, I called and was told to leave the keys and leave, I was late for the flight. After 40 minutes someone sends me pictures of damage to the headlight of the vehicle, luckily I took a picture of the vehicle and proved to him that he sent me a photo of another vehicle, just tried to steal me in broad daylight. shame!
Cons: There was some scrash in car body before I pick up while the agent try to make it under my charge once I drop off the car. Also there was no person from the agent i in the parking for drop off. I wait 15 minutes for him
Pros: The efficiency of the agent at the pickup location.
Cons: The terrible condition of the vehicle. Only one headlight worked. The car struggled when shifting gears. It was heavily dented and scratched. No USB port for charging phones. The trunk slams into your head every time you venture into that compartment. The A/C vents were broken. No one answers the customer service number. Absolutely terrible experience!
Pros: Der var nogle ting som jeg fik ikke tjecket da jeg modtog bilen pga der var regn vejr, men de har forstået det da jeg afleverede bilen.
Cons: De har prøvet at sælge mig en anden forsikring, og de fortalt mig at den forsikring jeg har købt hos Jer gælder ikke og dækker intet, men jeg tog chancen og troede på Jer.
Pros: Vehicle provided was almost new, drove beautifully and was economical from a fuel consumption point of view
Cons: The drop off experience was completely and utterly disgusting, and almost resulted in my wife and I missing our flight. After handing back the vehicle in an open parking lot without any signage to a gentleman who was not even wearing a recognisable uniform, we had to make our way back into terminal 2 though a long line by security check point to get back to the office. Once there the person who assisted us initially mentioned that no charge would be taken (fuel was slightly below full tank) but
Cons: They lie to you. They still your deposit all the time. They even refuse to give you your contract which is insane.
Pros: Clean car and staff available to handle the handing/Taking over
Cons: Attitude. I felt as if I am being forced to obtain a services. The vehicle had numerous scratches and was told do not worry these are all recorded
Pros: every thing was bad
Cons: They don"t take care for their client and the price is change not the same as shown when i booked the car. I spend my time to look after the car license plate because i got a car with temporary license plate. no body care
Cons: fraud and refused to hand over the car.
Pros: The car
Cons: The on-site personnel of the rental company were rude and unpleasant. They did not deliver the car as it was stated in the contract. They provided no help.
Pros: friendly and helpful agents.
Cons: they didn't provide me with a copy of "release" after I returned the vehicle, after I insisted they told me to take a picture of the paper I signed stating that vehicle was returned in the same condition it was picked.
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee of 32.50 EUR per rental applies to drivers under the age of 23.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
Cash, Debit cards, Prepaid cards is/are not accepted.
A signed credit card imprint will be taken at the start of all rentals for security reasons. The imprint may be used to cover any additional charges at the end of the rental.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Additional charges will be applied.
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
The grace period will be honored only during business hours.
Pick-up & Drop-off