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Hertz at Casablanca Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Hertz was fabulous, full stop. The discovercars extra insurance was predatory, i think.
Cons: Nothing... they were absolutely fabulous!
Pros: new car in good condition
Cons: Extended checkout time and prices are still high compared to the rest of the world.
Pros: the employees were friendly and efficient
Cons: Car was an old model and it was really dirty both inside and outside.
Pros: Service was good, car was really nice
Cons: The staff try too much to sell us an insurance (even though we already bought the full coverage via broker)
Pros: I reserved Alfa Romeo it was an old model and very dirty Full of smoke They don’t have another one or similar category good car I saw one Volvo which was ok then they asked me to pay more which I did 100 dirhams every day
Cons: I reserved Alfa Romeo it was an old model and very dirty Full of smoke They don’t have another one or similar category good car I saw one Volvo which was ok then they asked me to pay more which I did 100 dirhams every day
Cons: Agent no professional
Pros: Courteous agent. Ease of receiving and returning the car. The car was ready on arrival.
Pros: Easy and quick
Cons: I didn't receive the booked car (FIAT 500 Diesel), instead they gave me a Hyundai i10 Fuel without my confirmation. As I didn't have time to look for another car, I accepted it but i'm not satisfied at all with Hertz agents behavior and will never rent a car from them.
Pros: Friendly and straight forward.
Cons: Dropping the care time should be shorter than pickup of the care, And one stop.
Pros: The representative was loud and not friendly. He also got more money out of me by claiming the car I chose online was not ready and gave me a car that was twice as expensive. I feel like I got scammed.
Cons: They didn't have my car ready and said I would have to wait hours for my car or I could take a car that was twice as expensive, which I had to do due to my trip's itinerary.
Cons: i PAID FOR A BETTER CAR, BUT THE OFFERED CAR I GOT WAS VERY OLD AND NOT SATISFYING AT ALL!
Cons: not helpful personnell, i did get a car i didnt like and didnt order, unnecessary insurance eventhough car is full-risk insured by hertz, my flight was in the morning at 5am and office was not open before 7 am had to give back car the night before
Pros: Vehicle in good shape. Guys around vehicle area were friendly and good.
Cons: Hertz kept us waiting for 1.5 hours at their office before we were able to pick up the car. Once we were served, it only took 5 min to review paperwork for signing. They had two people, and yet only one seemed to be serving, and seemed quite slow. No acknowledgement to customers waiting or apologies until a belated generic apology during service. All other vehicle rental offices seemed to have quick prompt service, or otherwise noone waiting.
Cons: The rental desk was not kind and friendly. He tried to rip off money from me by persuading me to buy extra insurances. And I asked for an SUV but they gave me a Toyota Prius. It is definitely not an SUV. I would not enjoy Hertz Morocco again.
Pros: The car was super good and there were many offices all around Morocco
Cons: We had to wait in the parking lot in the sun for 43 minutes as the car was not ready while it was 3pm and pick up time should have been 12pm