Locationauto at Casablanca Airport

Pros: Need more professionalism , customer service

Pros: Nothing

Cons: Bad customer service

Pros: Great value for money.

Cons: Returning the car before hours was not convenient since I was asked to park the car in one terminal while I am departing from another terminal. Agent could have prepared paper work before my arrival since I had a reservation with a deposit.

Pros: Good car and good service

Cons: All was 👍🏻

Pros: friendliness of agents

Cons: car not too clean. brakes a little worn. The fuel level gauge is in reserve long wait to get the car.

Pros: The car quality was great, and it was clean.

Cons: It took too long to pick up the car.

Pros: They were on time for the dropping off the car

Cons: desk location, off time for the pick up, quality of the car

Pros: Fast and courteous

Pros: Nothing. Extremely poor service, waited 40 minutes at the airport pick up desk and there was no one. It took them 2 hours to bring me the car, the car was all dented with accidents and broken. There was no fuel in the car. The agent gave a better car to the person who came after me and he gave it to him before me! When I asked him why, he dared to tell me I was later while I was on time and I waited 40 minutes for him. He made me stand in the sun in the parking lot near the toilets with my bags.

Cons: No one answers your call, there is no one in the office. The car is not ready, they mention the time you come in on the agreement but they give you the car much much later, in my case 2 hours later. They are mean and arrogant and they put the blame on you for being late! Luckily I had the call log and WhatsApp messages to prove that I was on time. It’s not just the agent in the office but also the main phone number. They always tell you they are 2 minutes away, but in reality it was 2 hours!

Pros: Cheap price

Cons: I wasn't expected a car that old (2017). A/C was not strong enough.

Pros: Dat ze super goede service en klantvriendelijk zijn.

Cons: Auto vol blutsen en schrammen meegekregen.

Pros: It is the worst service ever in my life. The worst car, the worst agents, the worst customer service.

Cons: Everything is just very bad.

Pros: Nothing

Cons: Very bad service. The representatives don’t bother to answer your messages or phone calls when you need to receive the car o return it. I don’t recommend this company. Very unfriendly service.

Pros: The service was ok

Cons: the air conditioner didn't work. When picking up the car I asked if the air conditioning works and the answer was yes. when leaving the airport I noticed that the air conditioning was not working. i had to come back the next day to have the air conditioning topped up at a garage. Enjoyed my vacation one day less. My deposit was supposed to be refunded within 48 hours but now 3 days later it still hasn't happened.

Pros: It was quick to pick up the car but the office is downstairs at the train station wich means that after signing your contract you have to stand up in a queu for 20min to enter the airport again.

Cons: When I returned the car the agent started expecting the car and tried so much to find scratches on the body, he pointed some scratches that are impossible to be viewed in some hidden places as if he knew wher to find them, he actually used water to wach the body and dry it to show them to me. Meanwhile he was working with me he left me and went to another costumer to return his car and did the same number with him. After 30min he came back to me and tried to get 1000MAD from my caution money.

Pros: The lady at the main desk was very helpful.

Cons: N/A

Pros: Everything was fast and easy

Pros: Car was over used

Cons: I was charged twice and didn't get my money back

Pros: Nothing

Cons: Slow pick up. We were provided the car with yellow signal on indicating that’s something is wrong. We mentioned it to the agent, he assured us that it is fine. In two days we had complete mechanical failure of the car. We were ignored by what’s app and phone. Not until I contacted discover.cars the supplier contacted me back and exchanged the cars. It took about 8 hours for exchange. We were not compensated for it. Nor for the full tank of gas in the broken car.

Pros: L'efficacité de récupérer la voiture et la remise à Assine et Imfan qui sont très sympathiques.

Cons: Pour moi tout c'est bien déroulé.

Pros: The reception at the rental counter was great.

Cons: Amram was especially of great help in directing us on finding the car return location as we were totally lost at the airport. Thank you Amram you're the best.

Pros: Absolutely nothing at all. It was the worst car rental company I’ve ever had to deal with. The car was not clean, with an empty tank, car damage not to mention the terrible customer service from Yassine who was busy answering the phone during my car pick up session and the smug attitude when I questioned the condition of the car.

Cons: The check in admin guy - Yassine completed the car inspection form in the office. I insisted on doing an inspection at the car which was certainly not appreciated by him.

Pros: Avoid Location auto Morocco Real scammers waist of time i ended paying more than one day extra.

Cons: Avoid booking They tried to give me to sign the contract before i seen the car . i wasnt happy Car was dirty full of receipts from.previous customer 0 gas Very old Engin noisy

Pros: It was easy to return the car.

Cons: The first car they gave me died in the rental parking lot, and couldn't be restarted. The second car they gave me barely had any gas, and the air conditioner that I paid extra for didn't work. The car also had the "check engine" light on and it often took several attempts to get the engine to turn over.

Cons: It took 2 hours to process the the car for pick up. It took an hour to drop the car off and find and agent. Instructions on where to pick up the car were terrible. I think an electric skateboard has more power than the car. The Fiat rattled all over. Finally, the FOB key battery went dead on the last day.

Pros: Friendly pickup staff Good information and detailing about the car.

Cons: The aircon of the car did not work when outside temperatures went above 30*. That was a big headache. The inside of the windshield was very dirty and created a huge glare during sunrise and sunset times, thereby limiting the visibility. On low speeds, the car jerked during gear shifts. Rental conditions wrote about deposit in EUR (EUR 1000). However the rental company charged the deposit in MAD (MAD 10000).

Pros: Great service, I highly recommend them

Pros: The car was in poot hygienic conditions especially internally. Very used car with many external dents and very worn tyres. The boy picking up the car was unsymphathetic and uncooperative

Pros: Very good service from Yassine. Made it easy from A to Z. Only problem was finding the dealer's booth upon arrival. More info on the booking voucher would have been nice. Once we placed a call for help, staff came to our rescue and everything was fine.

Pros: Gracious service. Excellent humans!

Cons: They do everything by hand which was charming but took a longer time than expected. Iman was lovely and efficient though!

Pros: Quick operation. I was in and out in less then 10 minutes

Pros: The office inside the airport but it’s not open 24 hours

Cons: I didn’t like when I came to the office at 8:25 AM on the office located inside the airport and nobody’s there to receive my car after I dropped the key in the dropbox and went to my airplane. I called them the next day and they claim there is a scratch in the car and they are not going to give me my security deposit and it has been four days and nobody contacted me and I have been calling them no answer and I filed the claim because I didn’t do that scratch and I think they did it on purpose

Pros: price

Cons: I had an accident. Then I called to this car rental place. But they did'nt pick up the call so many times. I needed to wait so lond time and call again and again and many times. I thought this place is not bad but I never use this place again.

Pros: everything

Cons: car needs to be checked, tire pressure, broken gas cover

Pros: Nothing

Cons: 0 efficiency of the car rentals agents ! Pregnant of 8 month and he didn’t care ! Didn’t say hi when we arrive ! And we were waiting long time in the parking to give back the key ! He didn’t respond our several call !! We had to go down the train station and we saw him using his phone and no one was with him ? So why you don’t answer clients ! ? We almost miss our flight

Pros: There was an issue with the sun roof. They fixed it in 45 mins and delivered the car to my location

Pros: No agents spoke English, however they tried to help.

Cons: Unprofessional. Picking up and dropping off the car was caos.

Pros: Tye service was good. I had a great sevice from hicham

Cons: The costumer service

Pros: the kindness of the employees

Pros: Very rapid Committed staff

Cons: The car was showing several bumps. The tires under pressure warning is permanently on.

Pros: New car Cleanliness

Pros: It was very poor totally unprofessional uncooperative i ever experience in my rental car experience

Cons: They are rude unprofessional attitude the day I picked car i was on my way to my hotel in Casablanca city centre when I reached at hotel I found front tire is flat i called the rental company they totally refused to help me out they told me you rented the car now you’re responsible for it change the tire yourself and fix the tire by your own expense i told them it’s not easy to replace tire because spare wheel isn’t in the trunk it’s under the trunk and later they stop picking my phone

Pros: I didn't like the service

Cons: I didn't like the service i had fully insurance on the car and they took $189 for me for no reason that is big scam even on the fully coverage they scam you . Not happy at all

Pros: The flexibility and honesty

Cons: Great service

Pros: I would like to thank Fatima ezzahra She helped me out to get the car walked me out to the car and did all necessary to make my rental very smooth she went above and beyond Definitely will rent with them again

Cons: Everything was good nothing to complain about

Pros: Good service specially the pick-up .

Cons: Good condition of the car

Pros: The pricing was better than other companies.

Cons: It wasn't as easy to pick up the car and return it as I'm used to.

Pros: Ended up reporting them to Police because of unacceptable behaviour and service.

Pros: the first car I received was out of gas so it stopped only 5 miles away from airport and I needed to beg people for some gas... then I replaced the car with another one that did have some loose parts like frame above the fender which flew away when I drove on highway and ended up paying for it

Pros: So nice. So responsive!!!

Cons: We had to wait just a little bit for someone to show up at the counter to help us.

Pros: The high quality of the service received during the delivery

Cons: The car booked was not the one that they gave me

Pros: nothing

Cons: everything

Cons: Unprofessional, lack of assistance when needed

Pros: I had worst experience in my life , they play credit card game with me I waited for 3 hours to resolve the problem

Cons: Please costumers be careful from auto location bunch scammers no mercy for costumers it’s all about money for them PLEASE STAY AWAY .

Pros: Nothing

Cons: Didn’t provide me with the car at all. Will dispute the charges with my credit card

Pros: Fortunately the car didn't broke. Only positive point.

Cons: Bad communication, drop off not clear and difficult, old car (it seemed their personal car), office under repair (we were standing to read and sign the papers in the

Pros: Everything went quick and easy

Cons: I had no issues.

Pros: I never picked up the car because they wanted $1000 deposit for the rental and that’s all I had with me for my trip.

Cons: It’s too high of a deposit

Pros: It was very easy to pick up the car, the agent who assisted us spoke perfect english and was very proactive. Drop off took a little longer, but nothing major. Do arrive with enough time to drop off the car if you are flying out the same day.

Cons: We had a flat tyre along half way, but we quickly replaced it with the extra tyre. We informed Discovery Cars later on and they were very responsive. We had full insurance, but surprinsingly when we dropped off the car we were told we had to pay 5 euros for some sort of service related to the tyre. Despite the small sum, we did not agree to pay this "unknown" fee and eventually they understood, and that was the end of that. Overall good experience and friendly staff.

Cons: I dont like that my shoes is He went and got lost with the car even though I called Kham immediately after delivering it hours

Pros: Nothing. Dishonest agents.

Cons: Everything

Pros: There is nothing good about them. Their cars are old, and even if they say it is new, they change the elements inside it like the battery and so and the car keep not functioning.

Cons: Everything! they are not honest. They gave me a car with a problem and did not wanna change it then after long negotiations and avoiding replying my calls, and me calling them from a another number so they would reply ( u can feel what group of ppl they are just from their behavior), they agreed to change the car and gave me a car with a battery problem, at the end I had to return the car 5 days earlier than my flight cause it was obvious it is not safe to use their cars.

Pros: The car rent prise very good.

Cons: The dopest that i paid for thus car.

Cons: The picking up agent was very inconsiderate and asking for more money for himself though I paid everything online.

Pros: Service during extending car rental period with no problem

Cons: At pickup, ordered car was unavailable, Messages/calls were not answered. Took too much time to give me the rental car. No info received on arrival

Pros: everything was fine.

Pros: The car was very dirty inside and outside The gas light was on I am new in this country I was afraid to leave the park a lot because was 0 gas in the car

Cons: And when I was driving at night I can barely see a fun of me the headlights wore very very low I had to turn on my high beam to see the rope and every time a car comes ahead of me there flashed me

Pros: Nothing.

Cons: Terrible location.

Pros: Nothing

Cons: I booked a car compact premium with AC , abd the company gived me a mini without AC. They told me if i want it i need to wait fews hours because the car is at the wharehouse. On top of that i had to pay for the parking to get out of the airport !

Pros: The attendant when I dropped off the car was very friendly. Communication was good. Affordable car rental for 10 days

Cons: The car could've been in better condition. Given the aggressive driving conditions in Morocco, I somewhat understand. However, at some point a car should be cycled out.