Venice Airport (VCE), Venice, Italy - Mainland
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Driver's country of residence is United States of America (USA) and age is 30-65
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RentalPlus at Venice Airport

Via Fabio Mutinelli, 37, 30173 Venezia VE, Italy
0039 (0) 418 306 360
Pick-up instructions
The shuttle meeting point is located under the Water Tower, (walking distance from the Arrivals Terminal). For any information please call our number 390418306360
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:09:00-18:00
Tue:09:00-18:00
Wed:09:00-18:00
Thu:09:00-18:00
Fri:09:00-18:00
Sat:09:00-18:00
Sun:09:00-18:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Fiat Panda
10/21/24

Pros: Not much

Cons: Poor communication.

Canada
Volkswagen Polo
10/21/24

Pros: No pressure to sale extra insurance.

Cons: Location & shuttle.

United States of America (USA)
Ford Puma
10/15/24

Pros: The staff at the rental sites were helpful, patient, and efficient. They helped to overcome some of the difficulties posed by RentalPlus, such as making us walk to an arbitrary point to get a van.

Cons: RentalPlus is an extremely small operation compared to major car rental agencies, so their selection is limited. We contracted for an economy-size automatic, but when we arrived the only automatic they had was a large SUV. They gave it to us fot the same price (and offered us standard transmission, which we didn't feel comfortable with). Unfortunately, an SUV is very hard to maneuver, both in the city and on narrow, winding rural roads. We had many difficulties on crowded streets. I blame the s

France
Fiat Panda
10/9/24

Pros: personnel sympathique et correct

Cons: le rdv était au chateau d'eau de l'aeroport ,mais il a été déplacé vers un parking plus loin.

United States of America (USA)
Nissan Qashqai
10/7/24

Pros: There was no one to pick us up at the Venice airport. We had to call and they told us to meet them somewhere other than the rental agreement said. It took over 30 minutes for them to arrive and another 30 minutes to get to the office. Once there the process took forever because the internet kept going out as the agent was trying to help us. There was another customer before me. I would estimate the time from calling to be picked up to me leaving with the car at over 2 hours ridiculous!

Cons: Also the car the gave me had just been turned in. It saw it dropped off at the facility (which looked like and old airplane hanger or war barracks) while I was waiting. The agent wiped down the driver-side door, checked the gas level and handed me the keys. The drop=off in Bologna was little better. There are no signs for the RentalPlus area, just signage above the handful of spots they have. I had to drive around the garage a few times before we finally spotted them.

Canada
Renault Captur
10/7/24

Pros: Drop off was perfect

Cons: Address provided at Venice airport was wrong, pick up was not smooth

United States of America (USA)
Ford Puma
10/7/24

Pros: Canceled the car with no warning. No option to just get another car. Terrible service. Rude person on the phone.

Cons: Canceled the car with no warning. No option to just get another car. Terrible service. Rude person on the phone.

United States of America (USA)
Ford Puma
10/6/24

Pros: Nothing

Cons: See above. In addition, had to wait an hour in the rain when the employees were not there when they said they would be to drop off the car.

Australia
Toyota C-HR
9/24/24

Cons: Poor instructions and process for drop off

Canada
Fiat 500
9/21/24

Pros: All good

Cons: They didn't extended the rental

United States of America (USA)
Volkswagen T-Roc
9/20/24

Pros: The drop-off in Florence worked fine. We ended up with a nice car, but it was only because the one employee took pity on us when his boss (who refused to even give his name on the phone) wanted to leave us (two females, a mother and daughter) stranded very far from the airport at night in a country where we didn’t speak the language or know how to get around.

Cons: The Venice office felt extremely fly-by-night, unsafe, and was easily the worst rental car experience I’ve ever had. Also, the directions of where to meet the shuttle are wildly wrong. This is not really an airport rental car office. (Another customer told us they used to pick up at the water tower right outside arrivals, but the airport authorities made them stop, so now you have to walk all the way to the edge of the airport property.)

United States of America (USA)
Fiat Panda
9/16/24

Pros: They did actually rent us a mostly functional car although we had trouble with every step of the process.

Cons: They are impossible to find and the directions they gave to get the shuttle from the airport were very hard to follow. The shuttle itself had no business markings. The car we got had a problem and they failed to help us with it. The time to get between the rental location and the airport is way too long.

United Kingdom
Fiat Panda
9/15/24

Pros: Produced report for the car status.

Cons: Very poor pick-up instructions

United Kingdom
Fiat 500X
9/13/24

Pros: Easy and good value.

Cons: Was quite a lengthy transfer and car pick up process on arrival at Venice airport.

Canada
Fiat Panda
9/11/24

Cons: Pick up from airport was terrible. Was told 15-20 minutes. Took nearly 90 minutes. Other guests were waiting and constantly told 15-20 minutes.

United States of America (USA)
Volkswagen Polo
9/11/24

Pros: Rental paper work is quick and easy for the pick up and drop off.

Cons: The airport shuttle pickup location was wrong and you have to call for the right location. A little far from the airport, but it's okay. The rental office doesn't have restroom for customers.

United States of America (USA)
Toyota C-HR
9/8/24

Pros: Very friendly and helpful. Gave us a great car and sent us on our way.

Cons: Somewhat understaffed and a bit slow as info has to be reentered again for reservation.

Spain
Toyota C-HR
9/1/24

Cons: Not clear instructions to pickup, meeting zone was not where described, and wasnt clear that u should call for pickup

Switzerland
Volkswagen Polo
8/29/24

Pros: Good value for money, easy to boom and high quality car for the price.

Cons: More information should have been provided in advance about how and where to pick up the car

United States of America (USA)
Volkswagen Polo
8/29/24

Pros: Luna in the Venice office is an absolute gem. Because of her, I award the service 5 stars. She is so accommodating and is doing about 3 jobs herself. She is definitely not getting paid enough for what she does!

Cons: The pick up from the airport could have gone smoother.

Switzerland
Toyota C-HR
8/21/24

Pros: Didn't get the car as the rental company closes at 8:00PM. But it agreed to refund money to Discovercars.com, which refused to refund to me

United States of America (USA)
Fiat 500X
8/16/24

Pros: Pickup time was unacceptable. Once we arrived at the station the service was good. Being able to drop the car at another location (Milan) was helpful. The staff in the Milan location were extremely efficient and our shuttle came within 8 minutes.

Cons: Our family was left standing outside in full sun at the airport, for an hour. We called several times to let the office know we were still there with no shuttle pickup. Finally an Italian Gentleman who was also waiting, called angry, and a shuttle came in 15 mins. This is unacceptable customer service. No customer should be told pickup will be in 13 minutes and left outside on pavement for a full hour. We would have waited indoors had we not been told (repeatedly) that a car was already enroute.

Italy
Ford Kuga
8/15/24

Pros: The car, and ease of pick up and drop off.

Cons: The confusion (ot.lack of clarity) over shuttle pick up off place, time of pick up (needed to call, which wasn't clear) , who was picking us up - licence plate, make model of the shuttle would have been helpful - shuttle drop off was great.

Canada
Ford Puma
8/13/24

Pros: The first person gave us our car promptly and because the car was so dirty they exchanged it for a cleaner car. The second car we rented in Venice was accidented. Everything was a mess inside the car including the tow equipment that was left in the back everywhere after they transported the car there

Cons: The first car we rented from Rome broke down on the Amalfi coast and left us there. We had to get someone to help us. Thank God the problem was minor and we could have got back. Afterwards the car broke down again when we were next to my aunt's house and the car started going on reverse when we're just putting in Drive and would go into Drive mode when we put into reverse it was a real The second car which I have on video was shaking. It was accidented and it was dirty and they tried to pass th Thank goodness I had put everything on video to prove my way I hope I get compensated for all the trouble this company has given

United Arab Emirates
Toyota C-HR
8/8/24

Cons: The car itself was actually fine, the service was non- existant. The shuttle service was totally unreliable, we had to take a taxi to the office. The agents were very rude, understaffed and overworked. Net net took over 2h from airport to pick up the car.

United Kingdom
Toyota C-HR
7/31/24

Pros: Affordably priced

Cons: It is located a few km away from the airport and requires them to pick you up via a shuttle that does not run regularly - and requires you calling their Italian number. They did not pick up the phone for an hour and kept me waiting at the airport in that time.

Netherlands
Fiat Panda
7/30/24

Pros: It was quick to pick it up/drop it off and it was probably the only rental agency that would allow the debit card

Cons: The car was not clean when we got it. The tank was not even half-full when we got it. The agents were not very friendly.

Italy
Toyota C-HR
7/25/24

Pros: The quality of the car

Cons: The office is not in the airport. They offer a shuttle, but if you arrive with the train, you are forced to take a cab or a bus

France
Ford Fiesta
7/24/24

Pros: nous avons finalement eu un Q5 au lieu d'une Ford fiesta ...le retour excellent

Cons: voiture pas lavée extérieurement , personne lors de la prise en charge complètement dépassée , désagréable

United States of America (USA)
Toyota C-HR
7/24/24

Pros: It was an easy drop off in Rome

Cons: The car was dirty on the outside.

United States of America (USA)
Ford Puma
7/22/24

Pros: We did get an upgrade since they were out of our reserves car size.

Cons: They didn’t speak English well enough to communicate. I never received a receipt via email like they said I would. I was overcharged and they refused to accept my insurance. They also had the incorrect return address which caused me to spend over an hour trying to find the location to return the car. Horrible customer service and experience.

Canada
Ford Puma
7/22/24

Pros: Car exterior was filthy. Interior was clean. Vehicle was in good condition

United Kingdom
Ford Puma
7/18/24

Pros: It was the cheapest.

Cons: Staff wanted to charge us 80 euros because mud on car due to having to drive through a landslide on road from our accomodation. Luckily they waived it on this occasion but please make it clear if you expect car to be put through a car wash before dropping off.

France
Ford Puma
7/8/24

Pros: Overall very good

Cons: The staff at the Rental Pickup location in Venice Airport were not at all friendly and we had about a 45 minute wait for the shuttle bus despite many phone calls to them but in Rome Airport they were great!

Canada
Ford Puma
7/4/24

Pros: The two agents I dealt with at the location where very good.

Cons: All of the information provided to me by discovery cars was incorrect. I called Rental Plus on June 29th to confirm their address and to let them know when we would be returning their car and needed a shuttle to the airport. The gentleman I spoke to was absolutely rude to me and my sister. We will never use Rental Plus or Discovery cars again

United States of America (USA)
Ford Puma
7/2/24

Pros: It was ok until I got a $200 charge on my card 5 days after dropping the car of on time, full of gas and clean.

Cons: $200 extra charge 5 days after dropping off the car on time, clean, and more than full of gas.

United States of America (USA)
Ford Puma
6/30/24

Pros: Easy drop off

Cons: The car exterior was very dirty; the car had been previously damaged, and no alternative car was available; the Venice airport “shuttle” was very unorganized - pick up location was not clear, driver was late to pick up, capacity of the van was limited to 5 people, so we opted to take an Uber instead

United States of America (USA)
Volkswagen Polo
6/29/24

Pros: They were very helpful and courteous

Cons: Nothing, all was good

United Arab Emirates
Volkswagen T-Roc
6/29/24

Pros: Drop off ease

Cons: Pick up time took over an hour Car was super dirty as supplier said he didn’t have the time to clean it as it just came back from the other customer

Spain
Toyota C-HR
6/26/24

Pros: I had a problem with my flight and arrived one day after and they changed the car for a better one. Thanks a lot!

Cons: Everything was ok

Sweden
Toyota C-HR
6/26/24

Pros: Price.

Cons: Calling the office not working and claiming that the car have problems didn’t went good. I got to fix oil low level by my self. Car tires was in bad condition and the car was not clean from the outside.

United States of America (USA)
Volkswagen T-Roc
6/26/24

Pros: Nightmare picking car up in Venice. Smooth process in Naples. Would never recommend dealing with discover cars as they have not fixed situation of over charging and just stopped responding to claim.

Canada
Volkswagen Polo
6/25/24

Pros: Once we arrived to the desk, CS was efficient

Cons: Due to it being off-site airport, it involves getting to the pick up spot and waiting for the shuttle

Netherlands
Volkswagen Polo
6/25/24

Pros: Do not use a rip off.

Cons: Do not use a rip off

Canada
Fiat Panda
6/24/24

Pros: Nothing

Cons: Very confusing pick up/ drop off prosses. Unclear instructions. Rude and unhelpful staff

United Kingdom
Fiat 500
6/20/24

Pros: It was a new car cheap rental with no cross border fees

Cons: The location was in the middle of nowhere, the rental agent looked about 14 years old and really struggled with the administration taking a long time to issue the car and paperwork. The car was dirty. I think it was their first day in the job!!!

United States of America (USA)
Ford Fiesta
6/15/24

Pros: I expect my deposit to be refunded.

United Kingdom
Volkswagen Polo
6/10/24

Pros: Absolutely disgusting service, I do not recommend anyone go with this service. The rental service which we paid to hire a car were absolutely disgusting the way they treat me and my wife, we did not end up even getting the car even though we paid for it. I have heard nothing about a refund either even though I have emailed with a complaint and claim.

Cons: The customer service was disgraceful, the man who was dealing with us was extremely rude and pretended to not speak English, we did not even get a hire car even though we paid for it, and he was happy to leave us stranded.

Hong Kong
Ford Puma
6/8/24

Cons: Pick up needs to be clearer / easier, rather than calling under the water station.

United Kingdom
Ford Puma
6/8/24

Pros: Very competitive price

Cons: Pick up process could have been clearer as I was expecting to see some signage at pick up point

United Kingdom
Volkswagen Polo
5/20/24

Pros: Clean Car, Staff were helpful when providing options for rental, Service was smooth and flawless when picking up and returning car.

Cons: Provide clearer details on how to get picked up at the airport. "Water Tower" is not clear for a lot of people, multiple people phoning and complaining while I was picking up my car.

United Arab Emirates
Peugeot 5008 5+2
5/20/24

Pros: Nothing

Cons: Everything

Canada
Toyota C-HR
5/20/24

Pros: Price seemed good at first. The car was brand new.

Cons: The two staff there when I arrived were very difficult. The young lady had no interest in being there . The young man kept trying to get me to sign agreements on the iPads and acted like it was ridiculous for me to,ask what I was signing . I ordered a car to hold three lugggages amd the juke I was given definitely could not so I was up charged . When I dropped the car off I was told Id get a 28 euro cleaning charge for what would be a 15 min vacuum after a 10day rental. See my google review

Canada
Citroen Spacetourer
5/18/24

Pros: No one spoke English. Was 10 km from airport. And difficult to find . Van was dirty with dents and missing sideboard . I was limited because I needed large van — no options. Only shuttle driver nice

United States of America (USA)
Toyota C-HR
5/2/24

Pros: To care for your ever need.

Israel
Volkswagen T-Roc
5/2/24

Pros: I like the quick check out In Rome but I didn't Like when I landed in Venice u didn't know how to get to the point meeting and I didn't have hoe to call them in Venice why they doesn't supply WhatsApp number we was waiting more then 1h to find the rentaplus agency

United Kingdom
Volkswagen T-Roc
4/28/24

Cons: Rudeness and unprofessionalism.

United States of America (USA)
Peugeot 5008 5+2
4/24/24

Pros: Nothing

Cons: AC broken car was filthy inside and out. had body damage all over. Waited over an hour for shuttle upon pick up.

Singapore
Ford Puma
4/20/24

Pros: Discover car.com is easy, & efficient and partner Rental Plus offering great value for renting of car.

Cons: Phone auto answering should have English language especially for international travelers from Asia-Pacific.

Canada
Fiat 500X
3/17/24

Pros: All the guys are very nice, they make you feel confortable.

Canada
Toyota Yaris
2/7/24

Cons: In Venice shuttle bus did not arrive on my arrival and I had to take a taxi. On my return rental office was closed at 9am even it should be open 8am - 8pm and nobody was around to receive the car and provide transfer to the airport. Did not know how to get to the airport after half an hour I stopped the taxi on the road and could manage to the airport. It was very stressful experience . Never rent a car from this provider

United States of America (USA)
Volkswagen T-Cross
2/5/24

Pros: Rentalplus was the best car renting experience we’ve ever had. We’ve rented with diverse other companies in multiple countries and this was the best experience by far. There was no pressure to buy insurance since we had it with our credit card, no hidden fees, the price we saw online was the price we paid at pickup. The customer service reps were genuinely friendly.

Cons: The only down side was trying to find the pick up location at Venice Airport. There could be signs to guide the consumer to make this process easier.

United Kingdom
Fiat Panda
1/24/24

Pros: Very good customer service experience.

Cons: Overall good experience.

United States of America (USA)
Ford Fiesta
1/11/24

Pros: Easy, fast, good value for your money.

United Kingdom
Toyota Yaris
1/11/24

Pros: very friendly and efficient.

Cons: Shame the car had so many dings but that's the fault of the customers I photoed the damage before accepting the car. Make sure you take out excess protection in this country: I didn't see a car without some sort of minor panel damage.

Netherlands
Toyota Yaris
1/5/24

Pros: Professional

Cons: I have add to my rental extra insurance from the supplier (protect the exterior for unexpected damages) for extra safety, no worries at the end.

Australia
Fiat 500X
12/31/23

Pros: The customer service is amazing. The price of the rental cars is amazing. The staff dropped me off to the airport and picked me up as per email confirmation of hiring the vehicle. You must read the entire rental document. They will collect you from the airport.

Cons: I only read the section about getting the free bus and caught the public bus, didn’t pay for a ticket because I didn’t read the entire document (it’s not the public bus), and then paid a €60 fine just to do a round trip of Venice and end back at the airport to which I phoned them and they were amazing. There was nothing I disliked. Best decision ever to rent though discover cars.

Thailand
Volkswagen T-Cross
12/24/23

Pros: I don’t like the service because they don’t pick up me at the time I reserved

Cons: They should deliver the car at the airport at the time that I reserved and they should have pick up /drop off car at the airport.

Italy
Peugeot 2008
12/21/23

Pros: Absolutely impressed with the service received from Rental Plus.

Cons: Nothing

Romania
Fiat 500X
12/7/23

Pros: Fast process, easy, the car was good.

Cons: The car didn't have snow tyres during winter ...

United Kingdom
Fiat Panda
11/24/23

Pros: The representative was efficient and friendly making the pick-up process easy and straightforward. The drop-off was equally easy and stress free. The car that we were given is bigger than we expected and with very good petrol consumption, which was a bonus. I would definitely use RentalPlus again. It helped that my friend is Italian and did all the communication.

Cons: Nothing

United Kingdom
Toyota Yaris
11/1/23

Pros: polite staff and good service

Cons: far from airport and had to call for pick up

Canada
Fiat 500X
10/23/23

Pros: Price and reliability.

Cons: I didn't like that you have to call them to pick you up from the airport - we didn't have a European phone plan so that call cost me too much. They should enable WhatsApp communication for that purpose.

Spain
Fiat 500X
10/23/23

Pros: Simone nos atendió de 10. Muy profesional, amable, nos recogió en 5 minutos en el aeropuerto, check in y check out rapidísimo y sin presiones para coger sus seguros. El coche super nuevo, super limpio y perfecto. Sin dudar volveré a alquilar con ellos. Todo un acierto. Y genial de precio. Y pasar a Eslovenia no tiene cargos extras y eso es maravilloso.

Cons: En el voucher no está bien explicado cómo recoger el coche. Hay que llamarles una vez que tienes las maletas y te recogen bajo la torre del agua. Pero en el bono pone que vayas a la torre del agua y cojas un bus y así no es. Discover cars debe poner eso bien porque da lugar a error

United Kingdom
Fiat 500
10/20/23

Pros: Pleasant staff

United States of America (USA)
Ford Focus STW
10/19/23

Pros: Everyone was friendly and easy. There were no problems. The car was ready when we arrived and dropping it off was so fast.

Cons: The directions on what to do when arriving to the airport to get the shuttle could have been a little clearer. We figured out that we had to call to receive pick up but the directions on that were unclear. That was the only minor issue.

United States of America (USA)
Volkswagen T-Cross
10/18/23

Pros: The staff was great. Please keep in mind that there is a lot of information that needs to be collected when renting a car. It’s going to take time. Please have patience. The staff is incredibly friendly and helpful. They don’t deserve rude behavior!

Cons: I wish there was a key drop for after hours returns. Having to wait until opening to return our car was stressful when we had to get to our train on time. Otherwise it was an overall excellent experience!

Canada
Fiat Panda
10/17/23

Pros: No line up at rental.

Cons: Could not find the rental drop location at the train station. A photo would have been good to help locate where the agent is at the train station in Padua. Also-we should have been told that we can drop the car directly at the garage and leave the key inside without having to find the agent, this was a problem.

United States of America (USA)
Audi A3 Sportback
10/12/23

Pros: The Car Rental agency was fast & efficient.

Cons: The extra charge to book a car through your service.

United States of America (USA)
Fiat Panda
10/12/23

Pros: Very accommodating and friendly.

Cons: Nothing I didn’t like.

Singapore
Ford Focus STW
10/11/23

Pros: Cost was reasonable

Cons: Unclear instructions on locating the rental car area, we wasted much money and time making calls to figure out where & how to get picked up. Car was low/almost empty on AdBlue just one day into our rental and we had to waste time figuring out what in the world AdBlue is, and where to buy it. Service was slow and unfriendly

Canada
Toyota Yaris
10/11/23

Pros: Price Friendliness

Cons: Information about picking up the car was inaccurate. The telephone number of the agency to pick up the car was wrong. So, I wasted almost 1.5 hours to reach out to the agency. And you stated the instruction partly wrong. You just said, I can wait the shuttle at the meeting point. But there was no regular shuttle that I can just go and wait at the meeting point, I had to call the agency for the shuttle. But you just said, "You can call". It should be stated "You should call."

United Kingdom
Skoda Scala
10/1/23

Pros: We had to extend the hire due to cruise line changing embarkation port. A quick email and reply and all was sorted. V helpful at organising a taxi on drop off too. Will definitely use again.

United States of America (USA)
Ford Focus STW
9/28/23

Pros: Great staff. Very friendly and helpful with all of our questions and needs.

United States of America (USA)
Fiat Panda
9/27/23

Pros: Quick and friendly

Cons: a little difficult to figure out pickup from airport, dedicated signage and a note to call why you arrive might be helpful

United States of America (USA)
Toyota Yaris
9/25/23

Pros: Good card. Nice staff

Cons: Very difficult to reach them on the phone. They don’t pick up. And they do not have regular shuttle service so we stood there waiting unable to reach them to come get us.

United Kingdom
Fiat Panda
9/17/23

Pros: Very efficient and friendly. They provided excellent advice and guidance.

Cons: It wasn't completely clear that we needed to call Rental Plus on arrival to Venice to arrange for them to pick us up.

United Kingdom
Fiat 500
9/17/23

Pros: Very personal. Very quick. Staff were incredibly friendly and helpful.

Cons: Nothing. All was so good.

Israel
Volkswagen T-Cross
9/15/23

Cons: They don't have good customer service and they don't fun their business as a business should.

United States of America (USA)
Toyota Yaris
9/13/23

Pros: We did get some credit back for lost days but not all the credits we asked for.

Cons: Took too long to get picked up from airport. We got a car that clearly should have had maintenance performed on it prior to giving to a customer. We asked for credit for the taxi from the hotel to the garage where the car had to be fixed and we did not get reimbursed because the receipt was not good enough for them despite having a phone number and a name on it.

United Kingdom
Toyota Yaris
8/31/23

Pros: Fast pickup / drop off, great value

Cons: Not in the terminal

United States of America (USA)
Toyota Yaris
8/29/23

Pros: Great service, efficient and good car.

Cons: Shuttle from airport is at the time of your car rental. So if you get in early or late just call em up. No big deal but would have been good to have that added to the pick up instructions.

Ireland
Toyota Yaris
8/27/23

Pros: Very friendly and helpful staff members behind the desk, didn't try to upsell or panic us into purchasing extras.

Cons: Says shuttle bus from airport but we waited for 30 mins, none came and noone knew where to find them, couldn't get through by phone so had to pay for a taxi as it was around a 25min walk. Car wasn't super clean, dust and stains in spots, "air-con" worked but was not good at all.

United Kingdom
Peugeot 5008 5+2
8/21/23

Pros: All easy and pleasant collection and drop off

Cons: Nothing

Australia
Peugeot 3008
8/21/23

Pros: Good pick up and drop off services. Friendly staff when face to face.

Cons: Poor assistance services. Assistance line only offered tow trucks, one day before our wedding. This left us to change worn and damaged tires ourselves, at our own cost. The only other solution offered by RentalPlus was to catch a train to Florence or Rome for a substitute car.

Canada
Fiat 500X
8/19/23

Cons: There was only one person who did the paperwork and showed renters the vehicle. Italy has lots of paperwork so the pickup process is slow.

United Kingdom
Fiat Panda
8/16/23

Pros: Efficient and caring about the customer. No hussle! Great car.

Ireland
Kia Sportage
8/14/23

Pros: It was a good service and the staff were friendly. Really nice

Cons: Very good 👍

United Kingdom
Peugeot 3008
8/14/23

Pros: Good condition car, exactly as advertised with no extra charges, quick to do paperwork and no pressure to sell insurance, friendly team and no problems during our rental.

Cons: The collection from airport took a while to arrange as we were a big group and took 3 cars to collect us.

Israel
Skoda Scala
8/13/23

Cons: after a day the car issued a warning light that the oil needs to be changed. we didn't know what to do with this, called the desk, they didnt know what to do, call the car service and they said that they only come to take the car to repeair if needed. we filled the car with 50 EURU worth of oil, but it didn't effect the problem, the light kept on beeping the entire 2 weeks. we also had to but water for the car engine, because it was dry after a day.

United States of America (USA)
Fiat 500
8/7/23

Cons: Shortly after I picked up the car I had a low tire warning. I turned around and went back to RentalPlus. They didn't have the ability to add air to a tire so I had to switch out the rental car. This took too much time and felt like an "excessive" solution to just some air in a tire. It took too much time.

United States of America (USA)
Land Rover Discovery Sport
8/7/23

Pros: Nothing

Cons: Everything

United Kingdom
Volkswagen T-Cross
8/7/23

Pros: I was taken to the airport.

Canada
Fiat 500
8/4/23

Pros: Terrible customer service. Never been treated so bad by a rental car company. Wanted to extend our rental by one day since we were hiking 3000m in the Dolomites and they didn’t even try to accommodate us. We let them know days ahead of time and they didn’t want to hear it.

Cons: Nothing. Terrible rental car company.

United States of America (USA)
Audi A3 Sportback
8/3/23

Pros: The service was okay.

Cons: The vehicle was not the quality that was paid for.

United Kingdom
Ford EcoSport
8/2/23

Pros: Speed to return car

Cons: Meant to be shuttle bus... non appeared. Phoned the "for further info" no and was collected. Took another 1.5 hours before left with car. Car given was dirty, empty of fuel and did not fit 3 suitcases. NOT WHAT ORDERED. Promised discount for dirty car but brushed off when returned. Still not got deposit back yet. NOT happy with their service or efficency. We heard it many times that the Jeep was not our car... but we ended up with it. Very stressful and not the smooth start hoped for.

United Kingdom
Fiat Panda
8/1/23

Cons: From the start, our experience turned sour. The airport pick-up was delayed for over an hour due to unresponsive phone lines. On the way back, the car wouldn't start, and the roadside assistance number didn't work. A helpful neighbor jumpstarted the car, but at the rental office, we waited over an hour with unfriendly staff, making us rush to catch our flight. Despite explaining the car's issues, we were still charged for petrol. The whole ordeal left us feeling frustrated and dissatisfied, with

Belgium
Fiat 500X
8/1/23

Pros: disponibilité des gens

Cons: rien tout ok

United Kingdom
Fiat 500
8/1/23

Pros: So helpful and efficient. Car was immaculate.

Cons: Everything was perfect. Best car rental service we’ve used

United States of America (USA)
Volkswagen T-Cross
7/31/23

Pros: Personable, easy to process once I found the car rental site in Venice.

Cons: It was difficult to find the car rental site since it was not at the airport. Some signage at the airport would be helpful.

Australia
Fiat 500X
7/31/23

Pros: Very friendly and quick check out and check-in process.

Cons: Nothing!

Israel
Ford EcoSport
7/26/23

Pros: Very Quick and efficent

Cons: Did not got the car i ordered Got car at same class, but it was with smaller trunk.

United Kingdom
Fiat Panda
7/25/23

Pros: The agent that picked us up was very friendly and helpfull. Paperwork was quick and easy. great service.

Canada
Skoda Scala
7/25/23

Pros: Fast and efficient

Cons: Nothing; everything was good

United Kingdom
Fiat 500X
7/24/23

Pros: There is absolutely nothing positive to say about this rental car company

Cons: There is nothing I like about this company

United States of America (USA)
Fiat Panda
7/24/23

Pros: Our representative was enjoyable & chatty despite him being over worked & a little stressed out.

Cons: Instructions of how to find the water tower, lol!

Saudi Arabia
Ford EcoSport
7/23/23

Pros: Every thing

Cons: The location of the rental office is outside the airport, and you mentioned that it is inside the airport. I sat for an hour looking for it. After calling, the office car came and took me. They told me that all customers have the same complaint, so customers should be alerted that the location is outside the airport.

United Kingdom
Fiat 500X
7/23/23

Pros: They were extremely apologetic about the pick up disaster and added a 2nd driver FOC Staff were very pleasant

Cons: Lack of pick up / not being able to get through to them / not responding to messages

United Kingdom
Fiat 500X
7/21/23

Pros: Seem to be understaffed. Had to queue a lot. Pick-up from airport bit confusing as unmarked car. Was expecting a minibus with name of company on it.

Cons: As above.

Saudi Arabia
Fiat Panda
7/19/23

Pros: Nothing

Cons: Nothing

United States of America (USA)
Toyota Yaris
7/16/23

Pros: The person helping us check-out was extremely helpful and accommodating and took us to the airport in a timely manner so we could make our connecting bus

Cons: Check in was difficult as we had a hard time finding the person at the Venezia airport

Canada
Fiat 500X
7/15/23

Pros: One of the employee was very friendly. the other… not so much.

United States of America (USA)
Fiat 500
7/14/23

Pros: Friendly and efficient staff.

Cons: Make sure people know they have to CALL when they arrive at airport.

Ireland
Volkswagen T-Cross
7/13/23

Pros: Nice car, nice staff at a good price. No hard sell of extras.

Cons: It should be made clear you have to ring to be picked up at the airport. There is no shuttle.

United States of America (USA)
Peugeot 3008
7/12/23

Pros: Friendly, answered the phone, provided help when needed.

Cons: A bit hard to find the rental lot, as it's not located at the airport. But we did find where to meet and get picked up, so it worked out.

Czech Republic
Toyota Yaris
7/3/23

Pros: great rental!

Cons: arrival instructions should be clearer

United States of America (USA)
Volkswagen T-Cross
6/29/23

Pros: The agent helped us with all the details for the rental. He had been busy to take care of us and all other customers. Please forward our appreciation to the agent and recommendation to RentalPlus for a promotion to him.

United Kingdom
Volkswagen T-Cross
6/28/23

Pros: Great car and lovely staff

Cons: nothing it was perfect!

Romania
Fiat 500
6/27/23

Pros: Everything was smooth and easy, they gave me Lancia 2022 , 1.5 hybrid. I didn't have any problems at all.

Cons: Good service, easy and without problems.

Canada
Audi A3 Sportback
6/27/23

Pros: Very friendly. Went out of their way to help

United States of America (USA)
Ford EcoSport
6/27/23

Pros: I had a brand new car! I was impressed so much with everything about this company Rental Plus...

Cons: I dont need a rental everyday.

United Kingdom
Audi A4 STW
6/26/23

Pros: The people providing the service and car quality

Cons: Nothing and if any the location 5min away from the terminal

Canada
Fiat 500X
6/23/23

Pros: Both attendants went picking up and dropping off the car were very prepared and professional..

Cons: Enjoyed my experience renting a car from this company.

United States of America (USA)
Fiat 500
6/22/23

Cons: There was no shuttle at the airport to connect to the car rental place that is 5 minutes driving from the airport. I tried to call the number on the reservation and nobody answered. When I got there (by taxi, I had to pay 20 euros for), the personnel at the desk told me “you should have called”

Colombia
Fiat 500
6/21/23

Cons: Pick-up, drop-off location far from airport terminal and difficulty in arranging shuttle pick-up (telephone number not obvious and without a local phone connection, impossible). Pick-up location around terminal not obvious and drop-off location different than pick-up location!!

United States of America (USA)
Audi A3 Sportback
6/17/23

Pros: Everything was as described and the car was super clean and nice.

Cons: The pick up in Venice and drop off in Milan was really easy and the staff was great.

United Kingdom
Fiat Panda
6/15/23

Pros: I liked the employees, all spoke good English and were friendly throughout. They found us a suitable car when the one we had been given initially was not suitable, nor what we paid for.

Cons: We had paid for a large vehicle (category B) to ensure we had sufficient space to fit bikes in the back of the car. Upon arrival we were given a Fiat 500 (Category A).. definitely not suitable to fit 2 bikes in the back! We were told that there is no difference between category A and B.. if that is the case then why would anyone pay for category B? There is too few employees to manage the demand they have, so delays are highly likely. Pick-up process is very in-formal and unclear (no signs).

Israel
Toyota Yaris
6/5/23

Pros: Perfect service, very professional and nice representatives. New car, very clean. Great value for money, will definitely book again.

Israel
Volkswagen T-Cross
6/3/23

Pros: Excellent service, brand new car

United Arab Emirates
Audi A4 STW
6/2/23

Pros: That was very bad at the beginning until end

Cons: Behavior,support agents that was really bad and I claim that car rental plus because of their fault information, rude behavior of agent especially Anna in Milan , extra charge , incorrect information and bad speaking ,

United Kingdom
Fiat 500X
5/31/23

Pros: Couldn’t find car rental but discover cars were on the phone within seconds of ringing to help

Ireland
Volkswagen T-Cross
5/11/23

Pros: Fantastic

Cons: Everything was good

Saudi Arabia
Audi A4 STW
5/9/23

Cons: They gave me different car The office is not inside the airport The office at dropping off charged me for fuel and cleaning the car by 130€ !

Israel
Audi A3 Sportback
5/2/23

Pros: the explanation about the shuttle was not clear-

Sweden
Fiat 500
5/1/23

Pros: Nice and friendly people.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1900.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, VAT (value added tax), Free modifications, Railway fee.
Driver requirements
Minimum rental age is 19 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Driver licenses will be accepted if issued in the following country(ies): EU countries.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver's license printed in a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc.) must be supplemented by an official translation issued by an embassy or other authority.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
By law, winter tires are mandatory on all roads from 15.10 to 15.04 in the following regions: Aoasta-Valley.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.

Pick-up & Drop-off
Mon:  08:00 - 18:00
Tue:  08:00 - 18:00
Wed:  08:00 - 18:00
Thu:  08:00 - 18:00
Fri:  08:00 - 18:00
Sat:  08:00 - 18:00
Sun:  08:00 - 18:00

Top Suppliers at Venice Airport

Locauto
Exceptional 9.2 / 144 reviews
+390415416737
Viale Galileo Galilei, 30, 30030 Venezia VE
$16 - $58
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
Enterprise
Very good 8.4 / 4 reviews
+390415416737
Viale Galileo Galilei, 30, 30030 Venezia VE
$92 - $202
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
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RentSmart24
RentSmart24
Very good 8.3 / 466 reviews
+393276393993
Via Orlanda, 219
$5 - $14
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
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Sicily By Car
Very good 8.2 / 384 reviews
+390415416638 / +393457313644
Viale Galileo Galilei 30, 30173 Venezia VE
$13 - $93
Working hours
Mon:08:00-22:59
Tue:08:00-22:59
Wed:08:00-22:59
Thu:08:00-22:59
Fri:08:00-22:59
Sat:08:00-22:59
Sun:08:00-22:59
Alamo
Very good 8.2 / 45 reviews
+390415416737
Venice Marco Polo Airport, Viale Galileo Galilei, 30, 30020 Venezia
$60 - $183
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
Target Rent
Very good 8.1 / 308 reviews
+393806597476
Via Orlanda, 216, 30173 Venezia VE, Italy
$3 - $44
Working hours
Mon:08:00-18:30
Tue:08:00-18:30
Wed:08:00-18:30
Thu:08:00-18:30
Fri:08:00-18:30
Sat:08:00-18:30
Italy Car Rent
Very good 8.1 / 269 reviews
+390656557837 / +390893857573
Viale Galileo Galilei, 30, 30173 Venezia VE
$6 - $158
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
Maggiore
Very good 8.1 / 98 reviews
+390415415040 / +390412619193
Aeroporto Marco Polo di, Viale Galileo Galilei, 30030 Venezia VE, Italy
$17 - $106
Working hours
Mon:08:00-23:59
Tue:08:00-23:59
Wed:08:00-23:59
Thu:08:00-23:59
Fri:08:00-23:59
Sat:08:00-23:59
Sun:08:00-23:59
Ecovia
Very good 8 / 198 reviews
+390412698405 / +393299250779
Viale Galileo Galilei (Loc. Tessera) Multi Piano Park 1 – 3° Piano 30/1
$8 - $149
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
Hertz
Very good 8 / 6 reviews
+393440352396 / +390415416075
Viale Galileo Galilei, 30, 30173 Venezia VE, Italy
$65 - $82
Working hours
Mon:08:00-23:59
Tue:08:00-23:59
Wed:08:00-23:59
Thu:08:00-23:59
Fri:08:00-23:59
Sat:08:00-23:59
Sun:08:00-23:59
National
National
Very good 8 / 2 reviews
+390415416737
Viale Galileo Galilei, 30, 30030 Venezia VE
$107 - $183
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
Flizzr
Flizzr
Average 7.9
+390294757979
Viale Galileo Galilei 30/1, Car Rental Center
$57 - $64
Working hours
Mon:08:00-23:59
Tue:08:00-23:59
Wed:08:00-23:59
Thu:08:00-23:59
Fri:08:00-23:59
Sat:08:00-23:59
Sun:08:00-23:59
SIXT
Average 7.8 / 34 reviews
+390294757979
Viale Galileo Galilei 30/1, Car Rental Center
$64 - $293
Working hours
Mon:08:00-23:59
Tue:08:00-23:59
Wed:08:00-23:59
Thu:08:00-23:59
Fri:08:00-23:59
Sat:08:00-23:59
Sun:08:00-23:59
Dollar
Dollar
Average 7.8 / 6 reviews
+390415416075
Viale Galileo Galilei, 30, 30173 Venezia VE, Italy
$48 - $67
Working hours
Mon:08:00-23:59
Tue:08:00-23:59
Wed:08:00-23:59
Thu:08:00-23:59
Fri:08:00-23:59
Sat:08:00-23:59
Sun:08:00-23:59
Differental
Differental
Average 7.8
+390266665561
Via Triestina, 94, 30173 Venezia Ve
$8 - $184
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Optimo Rent
Average 7.7 / 113 reviews
+390412698405
Aeroporto Marco Polo, Multipiano Parking Viale Broglio n. 8, Tessera
$26 - $57
Working hours
Mon:08:30-21:30
Tue:08:30-21:30
Wed:08:30-21:30
Thu:08:30-21:30
Fri:08:30-21:30
Sat:08:30-21:30
Sun:08:30-21:30
Thrifty
Thrifty
Average 7.7 / 5 reviews
+390415416075
Viale Galileo Galilei, 30, 30173 Venezia VE, Italy
$48 - $99
Working hours
Mon:08:00-23:59
Tue:08:00-23:59
Wed:08:00-23:59
Thu:08:00-23:59
Fri:08:00-23:59
Sat:08:00-23:59
Sun:08:00-23:59
Autounion
Autounion
Average 7.6
+390266665561
Via Triestina, 94, 30173 Venezia VE
$3 - $291
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
GaldieriRent
GaldieriRent
Average 7.5 / 368 reviews
+393420138930
Via Triestina, 94, 30173 Venezia VE
$4 - $91
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Budget
Average 7.5 / 23 reviews
+390415415030
Multipiano P1 Iii P Via Bro
$23 - $112
Working hours
Mon:08:00-23:59
Tue:08:00-23:59
Wed:08:00-23:59
Thu:08:00-23:59
Fri:08:00-23:59
Sat:08:00-23:59
Sun:08:00-23:59
GreenMotion
GreenMotion
Average 7.5 / 5 reviews
+390413092067 / +393342486727
Venezia Airport, Viale Galileo Galilei, 30,, Venezia
$147 - $960
Working hours
Mon:08:30-21:30
Tue:08:30-21:30
Wed:08:30-21:30
Thu:08:30-21:30
Fri:08:30-21:30
Sat:08:30-21:30
Sun:08:30-21:30
Europcar
Average 7.4 / 22 reviews
+390415415654
Marco Polo Airport
$35 - $82
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
Avis
Avis
Average 7.4 / 7 reviews
+390415415030
Multip P1 III P Via Broglio, Tessera, Venice, 30100, Italy
$39 - $117
Working hours
Mon:08:00-23:59
Tue:08:00-23:59
Wed:08:00-23:59
Thu:08:00-23:59
Fri:08:00-23:59
Sat:08:00-23:59
Sun:08:00-23:59
Autovia
Average 7.2 / 79 reviews
+390412698405 / +393299250779
Viale Galileo Galilei (Loc. Tessera) Multi Piano Park 1 – 3° Piano 30/1
$9 - $96
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
Brent
Brent
Average 7.1 / 89 reviews
+393388757954
Viale Galileo Galilei, 30, 30173 Venezia VE, Italy
$7 - $40
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Noleggiare
Average 7 / 352 reviews
+390412991030
Terminal Arrivi Aeroporto Marco Polo Di Venezia Piano “3” Park P1 30
$15 - $1,408
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
Keddy
Keddy
Average 7 / 43 reviews
+390415415654
Marco Polo Airport
$17 - $41
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
Viaggiare
Below average 6.7 / 303 reviews
+393342486727 / +390413092067
Via G.Galilei 30 – 30173, Venezia VE
$5 - $98
Working hours
Mon:08:30-21:30
Tue:08:30-21:30
Wed:08:30-21:30
Thu:08:30-21:30
Fri:08:30-21:30
Sat:08:30-21:30
Sun:08:30-21:30
Drivalia
Below average 6.7 / 277 reviews
+390415415032
Via Orlanda 219
$10 - $126
Working hours
Mon:09:00-20:00
Tue:09:00-20:00
Wed:09:00-20:00
Thu:09:00-20:00
Fri:09:00-20:00
Sat:09:00-17:00
Sun:09:00-17:00
OTOQ
OTOQ
Below average 6.6 / 10 reviews
+390418306360
Via Fabio Mutinelli, 37, 30173 Venezia VE, Italy
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Goldcar
Below average 6.3 / 37 reviews
+390645209634 / +390689970585
Venice Marco Polo Airport - Off Terminal-
Working hours
Mon:09:00-20:00
Tue:09:00-20:00
Wed:09:00-20:00
Thu:09:00-20:00
Fri:09:00-20:00
Sat:09:00-20:00
Sun:09:00-20:00
Surprice
Poor 5.6 / 260 reviews
+390418040448
Via Orlanda, 219, 30173 Venezia VE
$4 - $52
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
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