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Europcar at Venice Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Agent was helpful, friendly and efficient
Cons: Our pick up time was 11am but we had to wait 1.5hrs to speak with an agent due to the fact that there were only 2 agents on duty!!!! Unlike other rental companies there, Europcar had at least a dozen or more irate travelers who had been waiting in line for a very long time! Eventually another agent came to assist and after about 30 minutes a 4th arrived but he did not offer to help anyone!!! After probably another 30min he began helping. It was very chaotic.
Pros: No volveré jamás a alquilar un coche con ellos. Sin unos estafadores
Cons: Nos han estafado con la factura final
Pros: Everything works great, nice service
Pros: car condition
Cons: service, staff, cost, customer service,
Pros: The process to get the car once the queue cleared was actually rather quick.
Cons: That the operative did not clearly explain about the need for a vignette in Slovenia. This resulted in me receiving a 150 Euro fine!
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 3 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
For driver licenses from countries not party to the Geneva / Vienna Convention on Road Traffic (e.g., China), an official translation of the license in the following language(s): English, together with the original license, must be presented.
In addition to documents mentioned previously, the customer will need the following: driver license with photo. A digital driver's license will not be accepted — you must bring your physical driving license.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 80 % battery charge remaining.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.